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    Hollywood Door

    3.3 (15 reviews)
    Open 7:30 am - 4:30 pm

    Services - Hollywood Door

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    8 More Services

    Fire heating system installation

    Fire heating system repair

    Automatic garage door installation

    Garage door or opener repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Hollywood Door Photos

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    Recommended Reviews - Hollywood Door

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    3 years ago

    Fireplace insert purchased. Came in on time, used their recommended plumber for install. ($150 or so from what I remember).

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    14 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    9 years ago

    Terrible. Period. I'd elaborate but based on the customer service received, neither the owner or the organization would care.

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    12 years ago

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    10 years ago

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    Review Highlights - Hollywood Door

    Very pleased with work and would highly recommends company to anyone that needs a new door and one repaired.

    Mentioned in 3 reviews

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    SootMaster Chimney Sweep

    SootMaster Chimney Sweep

    1.0
    (3 reviews)

    IF I could give a "ZERO" I would. The customer service is simply awful. They could not seem to…read moretake a simple request for a chimney cleaning and make it happen. They did not understand the concept of "who" the financial responsible party was. So Many calls and at the end of the day.... NO SERVICE TOOK PLACE. The tech called me the day of the service, I gave him the contact number and he called...Apparently from his truck, the client didn't answer but he was there and IF the tech would have gotten out of the truck, the service would have been completed. Someone from the company called me and literally chastised me because the client wasn't at the location and was clearly unaware of the appointment time. Who is she to have a conversation like that with a customer, the PAYING customer. Additionally, she was equally as rude telling me that there was no payment information. I must have told 10 people during the appointment setting AND the tech who called me that I would pay. At this point I have had enough of her attitude and called her out on her unprofessionalism and... SHE HUNG UP ON ME. I called back and left a message and got a return call from Douglas. He called me at 10:00 AM and I did not get the chance to return the call until 2:00 PM. The conversation did not go well and I gather it was because HE made the effort to call and I didn't answer. I asked if he was the owner and he stated "The owners don't take calls". Maybe they should so they can see and understand just how poorly this business is operated. NEWS FLASH: There are 100's of Chimney Sweeps in New Orleans. You need to step up your game and consider a Customer Service Policy...

    I originally called Sootmaster to replace a damaged galvanized metal chimney cover for one of my…read moreabandoned fireplaces - something that should cost just a few hundred dollars. Over the phone they told me the metal cap would be easy to install and could be formed on site right after the field tech comes out to measure and provide an estimate. I was told there would be service fee of $225 for the tech to come out, and that fee would be applied to the cost of the work. When the field tech came out, they provided me with an estimate for over $2,000 worth of work - almost all of which was unnecessary as it was just performed less than a year ago when my roof was replaced. The field tech also told me it was their policy to not replace galvanized chimney caps in-kind and can only provide me with a more expensive cementitious cap. He took my $225 and left. Over the course of 3 months, I called Sootmaster to get a quote for the galvanized metal cap. The folks on the phone were friendly but each time I was told one of their supervisors would reach back out to me, and so far this has never happened. I've gone through several rounds of this with no call backs and still have not been given an estimate for what I originally asked for. I'm EXTREMELY fed up and am finding another company to work with. Avoid working with them at all costs.

    Hollywood Door - garage_door_services - Updated July 2026

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