Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

Can't recommend at all…read more I made an appointment to have a back injury examined. I arrived early, yet waited an hour AFTER my scheduled appointment time had passed before my name was called. Then I'm taken back to one of the patients' rooms and have to wait another 30 minutes before the dr. comes in. After explaining my issue and history with back problems, and how I've never had any sort of scan performed to get a deeper understanding of what might be the cause, I'm told to take muscle relaxants, watch physio videos on YouTube, and wait to see what happens. Wow, I should've been a doctor... Even after confirming my name when he walked in, the dr mistakenly pulls up another patient's information on his computer and is glancing at that throughout the visit, mentioning how I've been on another medication previously for pain (which is not correct because he's not looking at my file). All this is realized as I'm walking to the pharmacy afterwards however, as I was ultimately handed a prescription with someone else's name and insurance info on it. So, I've just been told about another patient's personal medical history with pain meds and have the ability to use his name and insurance to get a prescription... By this point the dr had already began assisting another patient, so I'm told by staff to wait AGAIN until he's finished so the prescription can be corrected!! Brilliant. Decided I had enough of my time wasted and walked out. Stunned by the mismanagement and inefficiency of this clinic.

Doc is good. However…read morethe front desk is horrible. Took me an hour of hold time to finally get thru to a live person. Not ok! I also emailed them and heard nothing for two days and calling is impossible too unless you are open to sit and hold for 40 mins to a hour. Even the emails are labeled urgent but still ignored. My daughter has been without her meds for 3 days now since I can't get thru. Costco pharmacy can't get thru either. Best to drive in person to actually get a response.

I was not impressed by the service and wait times…read more Says most people spend 10-45 minutes here and I came during one of their least busy hours, but I still had to wait for over an hour. I've come to see doctors here a few times and every time they seem very rushed to get through with me and to the next patient. I've been cut off while talking and had to leave with unanswered questions about my symptoms. I wish there was another medical clinic in this area. If you're able to drive to a different one a bit further away, I would definitely do that.

I would like to review Dr. Arina Melnik with Rockford Medical Clinic…read more Dr. Arina Melnik is incredible. Knowledgeable, sensitive, informative professional with a big heart. Not only has she taken a great care of my family's health, but also she is a very nice person to talk to every appointment. It is rear to find a doctor that combines such a personal touches and care for a patient as a person with out standing quality of medical care. We are blessed to have Dr Arina Melnick in our city of Calgary!

I'm very impressed with this clinic. Not only is it fairly new but all the staff I encountered were…read moreso professional and friendly. This clinic is large with numerous doctors and a pharmacy next door. The waiting room has comfortable seats, a TV, current magazines and hand sanitizers available. The front staff at this clinic are warm, friendly and very helpful. Something I'm not familiar with since I find the opposite at Calgary clinics. The doctor that saw me was great. I made an initial appointment looking for a new physician. They set me up with a Dr. and it was a "meet and greet" appointment with the Dr to see if it's a good fit. Love this idea and something that I have never encountered. At the initial appointment, we chatted about my health, concerns and all that other good stuff. It was very relaxing and not rushed at all. The Dr recommended I make another appointment to come back to do an initial exam and all that other good stuff like blood work so we can start off fresh as patient - Dr. A great first experience and looking forward to coming back and having a new Dr in #YYC. This will be my new go-to clinic and I'm happy to find an excellent Dr who really listens.

Dr. Huber is amazing. My daughter and I have had her as a family dr for years. She is patient, kind…read moreand really takes the time to listen to her patients. She is almost always right on time and we have never had to wait long to get in to see her. We have seen other drs there as well and have had nothing but good experiences.

When looking on line for a doctor, was told that the doctor I wanted to see was taking new…read morepatients. When I called to book an appointment was told that was not true. Be careful. Website not up to date.

Arshad was an excellent lab tech. Appreciate the pay service offered. Easy to book in and clean…read moreoffice

Brutal customer service and rude staff - even when you are very patient and polite. I understand…read morethey are busy but no need to be rude and short and hang up. I have had appointments book at their offices and sat in completely full waiting rooms with 20 plus walk in patients and left without being seen after waiting 3 hours. I would avoid them if you can. I rarely leave bad reviews but after my treatment on the phone this am I had to post something. Horrible service.

I was a bit apprehensive about coming here based on the previous reviews, but it's near my house so…read moreI decided to give it a chance. When I arrived, I was greeted warmly by a receptionist. There were a few others in the waiting room ahead of me but I was told that the wait would be about 45 minutes which isn't too bad for a walk-in. Sure enough, I was in and out pretty much 45 minutes later! Everyone I encountered was friendly and polite. The doctor seemed like he was in a bit of a rush (I didn't get his name and he wasn't wearing a name tag) but he was thorough and quick in examining me. He provided some treatment and we discussed it a bit and then I was on my way again. Overall, pleasant experience (other than me being sick in the first place).

With a young child and myself working in childcare I think it would be safe to say that me and my…read morefamily have visited our share of medical facilities in the city in a short time frame. Just want to say this clinic is the worst walk in clinic I have ever experienced in the province or any other. Wait times are ludicrous(the emergency room wait is shorter on average.) Every single time any of us goes there we leave wondering why the hell we bothered?? The reception staff are all some if the rudest women I have ever encountered and really should not be working with patients in any way. Very insensitive and just mean spirited people. All the doctors are the laziest people I have ever met, but Dr. Collette takes the cake. Barely utters a word when he walks in. Doesn't bother to listen to anything you say and makes you feel like an idiot who has nothing wrong with you (whem any other MD says otherwise) or diagnoses the wrong thing because he rushes to throw drugs at you so he can go and sit in the back for 5 hours until he wanders into the next room to screw up his next patient. So unless every other medical centre in Canada is closed, save yourself 4 useless hours of your life and go anywhere else!

Dr. Adebisi was very courteous, professional, and friendly. He was considerate and listened to and…read moreaddressed all our health concerns. He was patient and did not rush us, and took time to follow through to ensure we received the correct diagnosis and care. I work in health care myself and found him to be wonderfully thorough- he cared about finding the information, explaining it well, and delivering accurate and informed care. His staff was also friendly. I would most certainly have him as a family physician based on this experience.

I don't know why everyone is freaking out about this clinic for?! It's great and I was in and out…read morein 30 mins. To the complainers; it's a clinic...you don't like the wait go pay money at a private practitioner and stop throwing a tantrum , a 30 min wait time is normal people get over it, and to the dude who heard the other dude getting anal probed you gotta listen pretty hard man so that's weird on your part. Docs are great, the place is clean I can't complain. Try a triage tent in a war torn country you'll stop crying.

What they do right: - good hours (WHICH IS SO RARE NOW)…read more- no big wait times for walk-in (and you don't have to make a walk-in appointment like other places - so ridiculous) - clean office and friendly staff What could improve: - one doctor is very abrupt and doesn't really listen to the patient. However, when you can't go anywhere else right away, I'd rather that then nothing. Definitely recommend.

I wouldn't recommended this place to anyone. The doctor was an older indian lady with glasses and…read moreshe had the worst attitude and was just extremely rude. I asked her to give me requisites for bloodwork and she completely denied my request and instead went on about how I should go to my family doctor or a different doctor. I told her I needed it for an upcoming surgery, when she left the room I then heard her talking to the staff about my situation and what I had asked for which is so UNPROFESSIONAL not to mention it is CONFIDENTIAL and she should not be sharing whatever we had discussed in the room privately. I want to report her to Alberta Health Services. The worst service I've ever gotten.

Dr. Ali is a competent, caring physician who was thorough in her evaluation of our care. She is…read morepleasant and respectful. Having worked in healthcare for many years, with many, many physicians, I feel confident in the care that she provides. Ger office staff are professional and respectful.

I've been going to this clinic for several years with Dr. Ali as my main physician…read more Staff has always been pleasant; walk-in wait times have never been too long, even when busy. I have never experienced any of the negative issues noted by the bad reviews here. I came to Dr. Ali because my previous doctor acted like these bad review doctors. None of the doctors at this clinic have ever acted like this to my knowledge. As always, everyone can have good days and bad days; but really, I suspect there should be a lot of positive reviews that were simply never written.

I met Dr.VanDer Merwe when he was just starting his family practice…read more Best Dr of all time in my opinion, I actually wept a little when he told me he was moving out of Calgary and restructuring his medical focus. In my opinion I will never find a Dr. that truly made me feel like he had an investment in my over all health and wellbeing. To this day, I actually miss not having him as my doctor and haven't met another that come even close. All the best to you Dr. V. Janice Mitchell

BEST DOCTOR EVER! I am so glad I found him in 2003. I no longer live I the Calgary area but have…read moreretained him as my physician. I have NO issues driving the 3+ hours each way for an appointment. I won't even try to find a new doctor in Edmonton because no one will live up to the standard of care this man provides. He is very patient focused and a pretty big deal in the Alberta Health Care system. I once mentioned that and he said "I'm not the biggest cheese, but I'm the stinkiest cheese." For more on his accomplishments visit his website http://vasectomyclinic.ca/about-us.