We have been coming to this library (Southwest Branch) for 7-8 years. From the time my kids were…read morelittle we came for discovery time. The librarians, especially Ms. Heidi are so kind and good with kids. We don't come nearly as often, but she still remembers my kids. They have a great kids section with toys, computers and all the books!

My kids LOVE coming here. We take out about 10-12 books at a time. The library is neat and clean…read more The staff are always helpful and we love the two birds at thechildren's area.

This is a great library with very friendly staff! I love the new look too! Very recommended!read more

This library is NOT bike friendly. No common sense going on here. On a rainy day I parked my loaded…read morebike under the eave so it wouldn't get wet. I was on a bike tour (this means I was traveling by bike since I know you locals don't know about bike tours). The bike was completely out of the way of everyone. Common sense told me not to park it at the rack where the rain would soak my clothing, sleeping bag, etc. 2 hrs and 45 min later one of the staff told me I had to move it because where it was (any place but at the rack) was prohibited. I was informed that my bike was "vandalizing" the BRICK WALL. No lie - she and then the manager actually said this with straight faces. I asked for the manager. She came and the dance had to be played again. When I asked her to show me the damage the best she could do was give me a blank stare. Yet another American moving along in life as a zombie, doing as she's told just so she can have an undeserved pension in 20 yrs. Since she couldn't concieve of following common sense instead of rules, I gathered my things and left. However, while I waited for the rain to subside before taking off on my steed, within 10 minutes of each other, 2 employees came outside to check on me. They pretended to be doing something else, but it was obvious why they'd come out. The 2nd one even lied to me about it. The pretentiousness of this library doesn't match the state of the city it lies in. You'd think these people would have better things to do than to focus all their energy on a bike minding its own business leaning against a BRICK WALL.

Really beautiful building with an expansive amount of knowledge aka books. Entrance is beautiful…read moreand clean. Looks like a museum with artifacts and artwork.

Love my local library: clean and organized, helpful and knowledgeable staff, Covid safeguards, lots…read moreof options. They have online options for ebooks and audiobooks. Newspapers, magazines, kids, adults, and the ability to transfer and hold books. Pleasant Valley has a cafe which has not been open for months, waiting for it.

for a small town this library does not disappoint. yes, their movie selection is over 20 years old,…read morethey may not have the newest book out and the elevator does smell like cigarettes and creaks loudly but it does have its charm. i mostly spent my time in the kids section looking at their impressive selection of bill nye the science guy dvd's and working on my computer while my babe enjoyed the discovery time and cool toddler friendly computer games. the librarians are very friendly and gave my daughter stickers when she got a bit bummed out. overall a great library, it does its job and its not confusing to search through.

The Syracuse branch of the library is awesome. Lori and Tonya are always extremely helpful and so…read morenice. It's smaller than a lot of the other branches but I like to think of it as cozy.

For those who like the rare book, or a special hard to find piece this is one place to keep in…read moremind. The staff are friendly and helpful, shelves well organized and a great variety. Even with the pricey mall location, they have kept the prices very reasonable and offer a number of tremendous sale items, true good deals.