I read the bundle of awful reviews and I said...I gotta do it. Must do…read more Here I come at the new facility in South Salt Lake. Friday afternoon. I open the door and I am met with a wonderful, welcoming smile. Wrong location? Nope. No appointment and no worry. The government " greeter " working happily with no paycheck started this surprisingly positive experience. Two pretty stale security people were tough to break smile even with a thank. The modern waiting area was almost empty so a no appointment connect was easy thanks to the smiling welcome/greeter. 15 minutes and on my way to an almost pristine interview booth. Another smile and a beautiful Halloween attired SS staff member politely greeted me. Maybe 7 or 8 minutes later... done...factually verified and on my way. What a positive...satisfying...experience.

My recent visit to the local Social Security office wasn't as bad as I had feared it would be, nor…read morewas it a pleasure. Conveniently located in the heart of Salt Lake City, across from City Hall, the SS office is located on an upper floor of the large 80s style office building. A security checkpoint is located at the fifth floor office lobby's entrance and after being screened by security upon entering, one is directed to a kiosk where you are prompted to enter which department you need to deal with for your particular need. Once your data entered, a printed ticket is issued. Then, the wait begins, as you scan the digital monitors on the front wall over and over in hope that your number will be posted. Patience is required as it takes quite a while to get called to one of the windows behind which the human SS agents are located. My wait to be for my number to come up took about 1 1/2 hours, in a room that seemed to be about 1/3 full. The time it takes to be called is the real downside of visiting this office. Finally, when I approached the window of the agent who was to assist me, trying to create a human touch to our interaction, I commented about the nice view from her desk area. She agreed, took my paperwork and efficiently copied and entered the information as required. Her efficiency was commendable. I'm sure this is a thankless work environment and many situations are fraught with personal, life impacting issues that aren't easily solved. Luckily for me, everything in my case was straight forward and easily dealt with. After just a few minutes, my tenure in bureaucratic hell was over and I was happily on my way back to reality. Five stars for my agent's help, 1 star for having to wait in the queue for nearly two hours.

Tried to register online and failed. Was sent to local SS office. I was told by the guard to take…read morea number. After 15 minutes, an announcement was made that everyone needed a prior appointment prior to coming in. Why didn't the guard or the online agent tell me this? I went home to call the number for an appointment and was told there was a 2 hour wait. This is typical government. Bureaucracy and lack of helpfulness.

People are so well informed, so helpful, great follow up. Very sincere and willingness to resolve…read moreissues.

So having trouble with my social security check (wow,surprise), sent a letter to Washington…read more Letter hung up in Philadelphia over two weeks. Lots of calls there . Then called the Provo office. Very helpful person, informed me I need to fill out a form. Ok. Filled in out, faxed it back, only way they would accept it, and asked what now. He said, quote, " I don't know. I just forward the paperwork. It's out of my hands". Sure enough, I don't get my money that month. Called this office. Person incredibly helpful. Said even though I am not in his region he would help me. A quick search and he saw I was right. Couple of keyboard clicks. 48 hours later , money in my account. He saved my mortgage payment this month

So, here it is 2022 and my first year to get Medicare. I retired at 62 and have been getting my…read morechecks. Now I am losing $83.00 a month after we got the biggest raise in forever. Because of the raise in Medicare premium to $170 and some change. I called Social Security this morning and was told "that's what has happened", my monthly rate increased and then they take out the premium and I am left with a loss??? So, I asked if that was right and was told yes. Granted, $83.00 is not a ton but we are already on a fixed income, and this just makes it worse. So, Thank you so much SSI and God Bless America!

We checked out the Salt Lake City Public Library while on vacation in SLC. It's an architectural…read morefeast with 4 stories and natural light pouring in through all the glass! All of the levels and common areas had an abundance of space and tall ceilings! The stairs and elevators were close together and easy to navigate. The Children's Library on the downstairs level was adorable! It brandished childrens' artwork, play tables and many other fun ideas. We ventured through each level and then made our way to the rooftop which had a lot of seating and spectacular views of downtown SLC and its surroundings. The weather was perfect to stay up there and chat for an hour. We also visited the Library Bees- we didn't expect to find Langstroth hives inside a library. This is the coolest library I've been to in the US. If you love books and libraries this is a can't miss experience.

Salt Lake City library downtown is highly recommended by a few. They have remolded according to the…read morereviews. It was absolutely a readers dream to visit this library. Free parking is located on the lower level, you can validate your ticket inside the library. Very clean bathrooms, customer service was awesome. This is probably one the best library that Ive visited. I normally visit a library when I'm in larger cities, its alot of fun. The library has different floors, beautiful art work, live working bee area, stores, food and a sunny rooftop! I visited during the summer months, so the views- mountains were unbelievable. I highly recommend a visit to all!

Spent some time in Temple Square when I was in town this week for a conference…read more I learned about the Restoration from statues on the grounds, entered the tabernacle to view the massive organ inside, and was impressed by the architecture of both the Assembly Hall and the Temple, which is currently closed for restorations till April 2027, after which it will be open to the general public for 6 months. Will be back, as I wasn't able to attend the noon choir during this trip.

"I'd take one in the temple I'd take one for you"…read more(Kings of Leon) Temple Square is where history and worship converge for the followers of the Mormon religion. It occupies five city blocks in downtown Salt Lake City with historic sites, exhibits, gardens, monuments and statues. The highlight of our visit was seeing the beautiful Tabernacle, an engineering marvel that needs no microphones. Its acoustic qualities are so perfect that you can literally hear a pin drop. Oh yeah, our tour guides demonstrated that amazing quality for us. Our guides were young Mormon sisters who walked us through the grounds and gardens and talked about the four statues spread around the property. Without a doubt, this is a "must see" if you ever visit Salt Lake City.

This post office gets a lot of business because of its location, but today I was able to get in and…read moreget out quick because of much help from Diamond. She was fast and very knowledgeable in what I need definitely helpful to my need.

This place is GARBAGE! My package never came and I got no feedback whatsoever. I called them,…read morelooked through the app to find out what happened through tracking information or someway or another. Gave me no explanation or reason as to why. So I show up to the actual post office to see what's wrong personally. Not even they themselves know what went wrong. They know it was in their facility out for delivery and I guess it just vanished?!? This on top of them constantly sending other peoples mail to my home address that isn't mine. It's literally like every other week. My disappointment is immeasurable and my DAY IS RUINED.