As my wife and I have gotten busier and add to that kid, we've found it harder to find time to do…read morecertain things. Among those things is planning our trips. That is where Viajes Coquí has stepped in and helped. My mom has used them for years. In 2019, we planned on doing a Eurotrip, doing 7 cities ( spread through 5 countries) in 3 weeks. Back in 2006 I planned one during the World Cup for 13 people. We did 11 cities( through 7 countries) in a little over 3 weeks. This time around, I couldn't. So I called Viajes Coqui. Nydia was very helpful coordinating air travel and hotels. I took care of the train tickets with Eurail. In the end, all worked out. Well, my wife, son, and I each fell I'll at some point I. The trip, but that wasn't the travel agency's fault. Now we're are planning a ski trip. Much simpler but we don't have time to stay on top of flights. So I called Nydia and she resolved that and the car rental real fast. I don't always need a travel agent, but when I do, I use them.

I was very unpleasant to travel with this agency from Puerto Rico. We payed for a tour trip that…read morewas the worst. It was a terrible experience where we hardly could enjoy the places visited because of their poor planification and the lack of good services. When we arrived at the airport no one was there to receive us, we had to weight a long time for a driver to show up. Hotels were far from the tourist attractions making us to spend more money and time dealing with taxi drivers. The programmed meals consists of mostly bad food. The tour guide spoke with a Turkish accent difficult to understand. Almost daily for almost 13 days we arrived to a different hotel, some with out elevators, some with dirty rooms, having to carry our own luggage. The buss driver was exposed to long and far driving hours making him exhausted and at times driving in dangerous ways. The agency was previously notified that persons with disabilities where going to travel in the group, they showed minimal consideration. At times our visits to historic places, included and paid for previously as part of the tour, was cancelled in the last minute to be offered another day for an extra fee. To some of us the taxi transference service from hotel to hotel and from hotel to airport that was included as part of the tour didn't showed up, we almost loose the flight returning home. At the airline counter,returning home, the air line travel agent didn't find the passengers information to expedite boarding passes, some travelers had to buy new airline tickets. For this reasons I will not make business with Hectours PR again and I don't recommend it's services..

Son una tremenda basura ! Mi familia y yo viajamos a Punta Cana con ellos y nos quedaron súper mal…read more! Desorganizados y todo tienen , El hotel maravilloso y una experiencia muy buena ! Pero turismo Tony a Pérez nos quedó muy mal , nos vendieron excursiones como una cosa y terminó siendo otra , desorganizados en los horarios y locaciones de recogidos ! Ni siquiera llegaron a recogernos para irnos de vuelta al aeropuerto, tuvo que otra compañía darnos raite ! De vdd que es una decepción. Ni siquiera nos quieren de volver el dinero de dos excursiones que nos vendieron mal. No vuelvo a ir con ustedes a ningún lado y mucho menos recomendarles!

Muy mala experiencia en el viaje de vuelta. Nos dejaron en el aéreopuerto todo el día para después…read moredecirnos que el vuelo estaba cancelado de Punta Cana para San Juan. Hubo una mala coordinación y no tenía transporte al hotel nuevamente. Además de que el hotel no era lo que promocionaron. El servicio al cliente terrible.

One of the best tours we've taken. This is my 3rd Segway tour ever, and although not as…read more"adventureous" as most other places we've been - you can't expect much since we are touring Old San Juan, so there is NO speeding and reckless driving. The owner/tour guide is great. He is extremely informative and friendly. The tour is well worth the money, and we are so glad we got to explore the fort on Segway instead of on foot. It was extremely hot, and riding/driving the Segway is the way to go. You get the breeze AND don't have to walk that long stretch to the fort. I would highly recommend this to EVERYONE. It's soo easy to learn how to ride the Segway. It may be intimidating at first but once you get the hang of it, it's sooo much fun. My biggest recommendation to the owner is that to give better instructions on how to find the place. I was sooo confused where exactly the location was.

I'm writing reviews on trip to PR, which was three years ago, but it was very memorable. One of…read morethe first things we did was go on a Segway tour across Old San Juan to learn about the history of Puerto Rico. However, before we get going on our segways, we get a basic training and safety course from the tour guide. -My travel companion masters it right away -I, on the other hand, struggle a bit as I'm steering too much and then realize to put less effort into it and then get it. After I make a fool of myself, we go on our way and she shows us a bit of the pier and explains why the houses have no numbers, go to a fort and then tour a lot of Old San Juan. We covered a lot of ground and going over the bumps was fun. Unfortunately, we ran into rain, so we had to wait a bit and this delayed our tour. Luckily, we were the only people for the day. Just riding on the segway was so much fun, but the tour guide was really knowledge and seeing the fort was so cool. I love seeing old war stuff (even though I'm totally anti-gun). We enjoyed it so much that when we walked around Old San Juan, we were thinking "we need that damn segway back!!!" Overall, great time.

If you are in the old San Juan area in Puerto Rico you must do this food tour. You're not just…read moregetting great food but also amazing history lessons as you go. Everyone and all food was absolutely great! We had Pablo as our guide who was so fun and friendly. He gave us the whole run down on everything and every place. He has a true talent for what he does. The group was small, there was about 6 of us. I believe groups don't get too large, maybe around 10 people. Which is nice because no one gets lost or unheard. I highly recommend this tour!

This is a review of the food tour. The company offers other tours like rum tour and history tour…read more Our guide Pablo was super nice and knowledgeable. You'd get a text message reminder a day before the tour and they would ask if you have food restrictions or allergies. You'd also get a reminder where the meeting spot is. We met at Banco Popular, introduced ourselves and went our merry way to the 5 different food spots. Pablo ordered the food before hand so that when the group arrived at the different restaurants/places, the food was ready and we did not have to wait that long. Our first stop was Cafe Cuatro Sombras where we had coffee and croissant ham/provolone cheese/guava butter. I liked this croissant with a hint of tanginess/sweetness from the guava. Noncoffee drinkers had options of lemonade and tea. Second stop was Señor Paleta. There's no indoor seating here so we had the delicious parcha (passion fruit) popsicle. Yum! Very refreshing, great for this warm weather! Third stop was Cafe El Punto. This place has a lot of artwork by local artists. We had ceviche de pescado and alcapurrias de la casa which were nice. Fourth stop was El Patio de Sam where we "made" our own mofongo. We had fried plantains and garlic butter, mashed them in a mortar and pestle, and added the chicken before turning the mortar upside down to get the mofongo. This was flavorful and had more moisture compared to another mofongo we had. Last stop for dessert was Vaca Brava. We had flan which was nice. We enjoyed the food, the tour, and the conversations. Great experience here.

Wanda was very friendly and easy to communicate with. Her prices are the cheapest in the area. $10…read morefor large suitcases and $5 for small suitcases and bags.