I highly recommend Palm Skys for their services, including luggage storage, transportation, and…read moreequipment rental. I recently stored my luggage and bags for a few hours between checking out of my airbnb in the morning and heading to the airport in the evening. The owner John responded to my text inquiry quickly to confirm availability. I arrived about an hour later than my discussed arrival time, but John awaited me outside to take my belongings and explain the process. He had my items waiting for me in the afternoon. Large bags are $8 and small bags are $5, with various payment methods like cash, Venmo, PayPal, and cash app. The convenient location allowed me to enjoy a few hours at the beach and lunch around Calle Loiza without worrying about my luggage. Awesome option for those with lodging that doesn't hold items past/before check out. I plan to use similar services in other cities.

Great service and very convenient. My wife and I have used their service twice, before our cruise…read moreand after. Parked our bags before the cruise and enjoyed the day the day in Old San Juan. Before returning home we rented a beach umbrella and chairs to spend the day at the beach.

I visited July 23rd through 26th. I got there immediately told that I didn't cancel a second room I…read morebooked. I talked to reservation her name was Alejandra Rosa. The receptionist was extremely rude and didn't want to get Ms Rosa. My name and email address was wrong. Finally Ms. Rosa come out and was saying I was a liar that I never talked to her. I had her number in my phone 4 times her direct number. She still was saying it wasn't her and trying to charge me for the second room I was not using. This took 3 days to finally get resolved. I didn't like I had to interrupt my trip the get this issue straight.

Beautiful but expensive Pros- Beautiful hotel on the beach…read moreand nice pools. Clean rooms and comfortable beds. Cons- Very expensive plus they charge a surprise daily resort fee per day per room and they charge a daily fee for parking!

The Casablanca Hotel located in the heart of San Juan, Puerto Rico was the perfect choice for a…read morelong weekend packed with excitement as we were there for the Bad Bunny Residency. Just as the name Casablanca hotel is inspired by the movie Casablanca. This hotel is elegant with a historic and artsy flair. Moroccan theme decor with beautiful victorian style chandeliers. Lots of vibrant colorful art through out the hotel every corner catches your attention from the moment you walk in. You just want to take photos and videos everywhere you step in. We had the two bedroom suite with balcony and view to the cobblestone streets and colorful buildings of San Juan. Very spacious and clean. There is also a rooftop with jacuzzi and lounge area great for relaxation. Hotel is walking distance to all the bars and restaurants in Old San Juan. I only used Uber to and from the concert venue. Hotel is 15 minutes from the airport very convenient. Great stay, nice and pleasant staff and will definitely stay here again.

I would definitely go back. It's not like the big name hotels but worth the stay. It's in an…read moreexcellent location with an awesome rooftop and hot big bath tubs. The rooms are rustic and you can tell it's been through changes over the yrs. If you get a balcony room it's awesome. The beds are comfy, nice TV. I was comfortable. More people need to go so big hotels don't take over.

This is a Marriott hotel right on the beach in San Juan. There is a high resort fee but which beach…read morehotel doesn't these days. The hotel is lovely! There is plenty of seating places. I had to work in the lobby while they cleaned our room and the high tables made working easier. There is a fragrance in the lobby that irritates my allergies though. Front desk: service is hit or miss depending on who is working the front desk but all employees are professional. Arrival: we came by Uber and the staff is outside the car door ready to assist with luggage and whatever else you might have that needs to be unloaded. Bar: we received some drink vouchers. We ordered the free drink with passion fruit. Our bartender was a young man with curly hair and he made a great drink! Room: sleep quality is very good to excellent!! The hotel is always hopping and we were able to have a good night sleep. Only during our second night, did I briefly hear a neighbor slam a door, but other than that nothing. The door is very comfortable and large with plenty of seating and a nice balcony to see the ocean. We were here on work so not having a desk made work challenging but the coach really helped with the large table. It worked perfect! Mini fridge, safe, and nice Nespresso coffee machine. The room is surface clean meaning it appears clean, but if you wear white socks, they will turn black. A/C: there are some quirky setting on the A/C. If you don't put it on recirculate, the room will get hot at night. WIFI: It is hit and miss. Day 1 i had to use my phone as a hotspot to connect to a work call. Day 2 the WIFI was strong for my conference calls. Front room: nice large coach with separate TV but the window was weird and not very private but the extra sliding door helped. Bathroom: excellent lightening and vent fan in the bathroom. Very spacious. Room service: Make sure to put the sign on your door or room service can take a very long time to get to your room. After breakfast I put out the sign and I was serviced quickly within 2 hours. The first day I forgot to put out the sign and the room was not serviced until after 5pm. Pools: there is a nice pool and beach access.

Overview: I rounded up to five stars, but in reality La Concha should receive 4.5 stars. Great…read morestaff, nice rooms, but some details need improving including housekeeping and WiFi. Review is based on a four night stay. Overall, I recommend La Concha. It's a Marriott affiliate with some personality and class. Arrival: Arrived by Uber. Helpful doormen and luggage attendants. Check in: Overall good check in process. Marriott status acknowledged with a serious room upgrade to a suite. Room was not yet ready, and the receptionist gave us some free drink vouchers for the bar. Room (954): A spacious sweet. Living room included a colossal sectional, large TV, dresser, and breakfast table. The living room also included a Nespresso machine and a mini-refrigerator. Bedroom included a king bed with a bench and nightstands. One negative about this suite: lack of a desk. I was on business, and working from the sofa sectional got old fast. Bathroom: Excellent lighting. Spacious and clean shower. Bed: Decent but not great mattress. Sleep quality: Above average Patio: Nice patio with two chairs and a small table; really enjoyed drinking coffee on the patio watching the surf. WiFi: WiFi when it worked was generally fast. But I missed a video conference due to poor connectivity the day before we left. Housekeeping: Overall housekeeping was good, but the floors were not thoroughly cleaned before our arrival or during our stay. Pools and beach: Multiple pools to lounge by. Great poolside food and drink service. Nice beach (but it can be dangerous to swim at times) with typical seaweed issues. Staff: All of the hotel staff we encountered were friendly and helpful. Great staff overall! Value: Overall good value Overall common area cleanliness: Excellent Misc Tips: (1) There are many decent restaurants within walking distance. (2) There's a large grocery store called SuperMax about 1 mile away. It's worth the Uber fare to stock up on everything from alcohol to snacks (including gifts to take home, such as Puerto Rican coffee for $2.95 / 8 ounce pack

(reviewed on trip advisor as well because I loved this place so much)…read more If you like luxury, please do not waste your time here. This is a bare bones place to stay. That in mind I LOVED this place. I met the owners of the hostel when they were passing out breakfast. It is family owned, run and cared for. This hostel is PRIME location for everything! Let me list off things that are a need to know before you book: 1) this is an old building, there are stairs that are tall, narrow and HOT , there is an elevator that has a gate that literally had my boyfriend and I running out and into the elevator as soon as possible because it slams and scares us, also elevator is HOT and sometimes might not work. If you need an elevator all the time or have trouble walking please do not book here. It will be unpleasant for you and the owners are sweet people who deserve the most possitive reviews possible 2) private rooms are small and bare bones. you have a bed with two pillows and a sheet. You have a small fridge, an AC and a TV and maybe a closet. That's it. Good luck getting any view. But you know what, I'm only there to sleep and shower. I want to spend my money having fun in PR and on gifts for people back home, not a fancy room. My house is plenty fancy for me thank you. I'm for adventure. 3) you have a shared kitchen (MEGA BONUS) you can cook your own food if you don't feeling like dropping big money three times a day and that's a big money saver! Grocery store not too far and there is a CVS and Walgreens about a 10-minute walk (VERY SAFE) to get ins and outs you may need. 4) no parking, but Dona Fela parking is about a 5-minute walk and is CHEAP! Cash only though so keep that in mind. 5) Free breakfast now offered and it is just a light little something but the owner usually comes with her daughter or employee to help prepare it for you. Never had issues with shared bathrooms. We went in down season so keep that in mind. Old San Juan has character, charm and all the best restaurants. Locals go there all the time and is the place to be for a real Puerto Rican vibe in a safe part of the island. there are cops patrolling all the time not because its dangerous but just because they want to keep it safe. I never, not once felt in danger. Please keep in mind "La Perla" (the pearl) is not too far from old san juan and is sketch as heck STAY AWAY FROM THERE! But other than that Old San Juan is the place to go, and this Hostel gives you the most bang for your buck. I will stay back here in a heart beat!!!

I picked Posada San Francisco because of location and lack of kids. There are no adults-only…read moreresorts on Puerto Rico, and I figured a hostel was my best bet. And it turned out to be a great idea. The location is perfect. On the outer edge of Old San Juan (OSJ) you are only minutes away from anything in the area but out of the huge tourist crush from the other end of town. When looking at a map of Old San Juan you will think it's bigger than it is. To walk from the Posada to El Morro on the opposite tip of OSJ might take 15-20 minutes at a leisurely pace. I booked the standard double bed private shared room. It cost me $58 per night because I had to pay for 2 people instead of just myself. The single supplement sucks, but it's still inexpensive. The room was clean, clean, clean. And the satellite TV and air conditioning worked. I had to share bathrooms but one was always available when I needed it and they were always relatively clean if not just clean. I appreciated that the other guests during my stay were not slobs. The women working the desk and the one man I saw regularly were always polite and friendly. No issues with service. I used the washer and dryer while I was there, but I got up early to do it so there was no wait. And they are both in good condition - either new or very well-kept. All in all, my four night stay cost me $252 which includes taxes and online processing fees. That amount would have gotten me one night at a resort or hotel. For the price and location, Posada San Francisco really can't be beat, and I would stay here again. Tip: Because I stayed on the 6th floor, I didn't interact much with the other guests. If you're on the 4th floor with the dorms, you'll meet more people. Tip 2: They rent bikes for cheap. Don't forget that. I did.

This is a small family-run hotel in the center of Old San Juan that is both clean and safe but has…read morevery very plain rooms (but a lot of promise) each room is very SIMPLE and has a bed, a desk, a nightstand, air conditioning and a clean bathroom...keep in mind, the rooms only have a small window above the entry door but you will get excellent sleep here! Zzzzzzz. Just bring your own slippers/flip flops for the room since there is no carpeting, just tile floors. Housekeepers are available to clean your room from 9AM-12 Noon so plan to be out and about to catch that Puerto Rican sun! (You can always opt-out of Housekeeping and sleep late). There is a beach "Escambron" which is about a mile and a half away. And of course, the El Morro and San Christobol Forts. San Juan Water Tours are also in Old San Juan near the Cruise Ships. Close to the hotel is El Meson (a local fast food place with great Majjorca's and Coffee) for an inexpensive breakfast and another local favorite, Cafe Manolin, on Calle San Justo, which looks like a Diner and serves huge portions at Breakfast and Lunch. SecretTip: The hotel has "Hidden" first floor area that is super chic. It has couches and an area with small tables and Phillipe Starck "Ghost Chairs" in case you want to order food to-go and eat at the hotel. There are also couches there. I stayed in Room 102 and really loved it! I have to say, I loved being on the first floor. The Management and Staff aim to please. Mr. Garçon, the Manager, is making a difference at this small hotel that's in the heart of everything at a great price!

Had an amazing stay, close to everything. First desk personal was very nice and accommodating. The…read morerooms were a good size for just a night stay. Beds were very comfortable.

Titanium Elite and BonVoy Lifetime Platinum denied upgrade (not even a King bed for me and wife),…read moreand get room for Impaired folks. Getting the included breakfast is a challenge; they are understaffed (but the guys there are heroes). We forgot about their breakfast 2 of three days (should have taken the Points!), nor used the evening bar amenity, nor the free welcome drink; they are understaffed with many managers and supervisors doing nothing while their staff is drowning... The pool bar is not staffed. Housekeepers are good though. Not worth it nor a place to Return.

Excellent facilities and service. Bartenders are so personable and educated me on the the rums of…read morethe area. Gym had all the essentials. There is a shuttle to old San Juan every 30 minutes. My daughter lost a Louis Vuitton wallet in the linen and it was turned in to the front desk. We were impressed with the honesty of staff.

One of the best tours we've taken. This is my 3rd Segway tour ever, and although not as…read more"adventureous" as most other places we've been - you can't expect much since we are touring Old San Juan, so there is NO speeding and reckless driving. The owner/tour guide is great. He is extremely informative and friendly. The tour is well worth the money, and we are so glad we got to explore the fort on Segway instead of on foot. It was extremely hot, and riding/driving the Segway is the way to go. You get the breeze AND don't have to walk that long stretch to the fort. I would highly recommend this to EVERYONE. It's soo easy to learn how to ride the Segway. It may be intimidating at first but once you get the hang of it, it's sooo much fun. My biggest recommendation to the owner is that to give better instructions on how to find the place. I was sooo confused where exactly the location was.

I'm writing reviews on trip to PR, which was three years ago, but it was very memorable. One of…read morethe first things we did was go on a Segway tour across Old San Juan to learn about the history of Puerto Rico. However, before we get going on our segways, we get a basic training and safety course from the tour guide. -My travel companion masters it right away -I, on the other hand, struggle a bit as I'm steering too much and then realize to put less effort into it and then get it. After I make a fool of myself, we go on our way and she shows us a bit of the pier and explains why the houses have no numbers, go to a fort and then tour a lot of Old San Juan. We covered a lot of ground and going over the bumps was fun. Unfortunately, we ran into rain, so we had to wait a bit and this delayed our tour. Luckily, we were the only people for the day. Just riding on the segway was so much fun, but the tour guide was really knowledge and seeing the fort was so cool. I love seeing old war stuff (even though I'm totally anti-gun). We enjoyed it so much that when we walked around Old San Juan, we were thinking "we need that damn segway back!!!" Overall, great time.

This B&B is in a great location in the old San Juan area. Just a couple of blocks from San…read moreCristobal Castle, a block from the ocean and close to Morro castle and the heart of old San Juan - it's hard to beat this location. The rooms are comfortable and the air conditioning is excellent. Their wi-fi is fast and very reliable. The breakfast was delicious and the service was excellent. I am a very light sleeper, so I did notice the street noise from an active area in any type of city. My wife and couple we were travelling with had no problems. But to be this close to everything, this was a non-issue for me because the B&B and location are really top-notch. If you want the best of all worlds when staying in the old San Juan area, this is the place to be.

Casa Sol is a wonderful place to stay! I had never stayed at a b&b and wanted an authentic…read moreexperience, visiting San Juan. The room is so cute and clean, and it is walking distance to so many shops, bars, and restaurants. Breakfast each morning was delicious and didn't ever leave me hungry (bowl of fresh fruit and coffee and juice). Next time we want to visit San Juan, we will definitely stay here again! They also suggested a couple other b&bs to visit (Casa Flamboyant and Dos Aguas--make sure to check them out, too!) ***PRO TIP: If you intend on being in San Juan for more than a day, I HIGHLY recommend not having a car until you decide to leave and explore other parts of the Island. Everything is walking distance so there's no need to drive (or you can Uber). If you absolutely have to pick up your rental car right off the bat, you will have to park you car overnight in a garage or a lot. There is a $3/day lot that is a little bit of a walk, near the National Guard base. Drop off your luggage with someone in your party and they'll check in, and you should park your car there.

As my wife and I have gotten busier and add to that kid, we've found it harder to find time to do…read morecertain things. Among those things is planning our trips. That is where Viajes Coquí has stepped in and helped. My mom has used them for years. In 2019, we planned on doing a Eurotrip, doing 7 cities ( spread through 5 countries) in 3 weeks. Back in 2006 I planned one during the World Cup for 13 people. We did 11 cities( through 7 countries) in a little over 3 weeks. This time around, I couldn't. So I called Viajes Coqui. Nydia was very helpful coordinating air travel and hotels. I took care of the train tickets with Eurail. In the end, all worked out. Well, my wife, son, and I each fell I'll at some point I. The trip, but that wasn't the travel agency's fault. Now we're are planning a ski trip. Much simpler but we don't have time to stay on top of flights. So I called Nydia and she resolved that and the car rental real fast. I don't always need a travel agent, but when I do, I use them.