They took care of my pet so well when we went out of town. Recommend this place as they also do…read moregrooming

We are so fortunate to have found such a wonderful daycare/boarding facility. We moved to Dade…read moreCity about 4 years ago and have used Southern Grooming & Boarding numerous times. Our baby, Julie absolutely loves going there. When we talk about taking her, we cannot say doggie day care or she will have us up at 4 am ready to go. We have to talk in code! Thank you to Bridget and her staff for providing such a loving and caring place. Barry, Susie and Julie Cort

Valeria is a true artist when it comes to grooming! We have 2 toy poodles and a shih tzu and she…read moredoes an amazing job on all of them

Great experience! Valeria did an amazing job with my pup. She's kind and very professional and…read moreprices are great. Highly recommended this business!!

Took our doodle here for her spay. Vet was very thorough with pre exam, and the office was very…read moretransparent about the price estimate / range. Overall, spay was reasonably priced for the level of care she received. She bounced back quick, no issues. Suture removal was a breeze. Would highly recommend this vet.

They had a "fill in" vet and she rushed so quickly and dispassionately through our appointment that…read moreshe missed a critical diagnosis. Our precious dog had a heart condition and he passed away on our way to another hospital. He was misdiagnosed, we will never know what could have been.

I have been bringing my big baby to Max's in Mirada since I move to San Antonio. I have never had a…read morebad experience. I have a large dog and the team has always been very sweet to her. Happy to have them in the neighborhood!

This place never has any inventory. The shelves of food are always empty…read more I came in to do an exchange and they could not figure out how to issue me a refund, and left me standing there waiting. Save your time, go to a different location.

Grooming is a little pricey, but not too much more than most, I'd say it's average as far as…read morequality of the groom. I will say the shampoo smells great and the smell last for days on my dog! What I don't like is they take a $30 deposit when you make the appointment and if you try to schedule ahead of time, they still take the $30 deposit of course it is deducted when you actually get the groom

I switched to this groomer even though they're double the distance & quite a bit more expensive…read morethan my previous groomer because a friend recommended them, specifically saying they treated her dogs like their own. For my first appointment with my two dogs, I accidentally went to the wrong location. I called & the receptionist helped me get to the correct one. I arrived 20 minutes late, and they said they no longer had time for a full groom & could only do a mini groom. I wasn't happy, but completely understood. The night before my second appointment, they called asking me to change my appointment time to fill a gap in their schedule. I gladly rearranged my day to accommodate them. Today, 4 weeks later, I arrived for that appointment. I normally keep my dogs on a 4-week full-groom schedule & their coats short to prevent matting. When asked how I wanted them cut, I explained I wanted the same style they currently had, just shorter. The groomer cut me off, somewhat rudely, stating my dogs had never had a haircut there before. Obviously I know that. I clarified that I meant their CURRENT style/shape, taken down to half the length, and let the interaction go. After I got home, the receptionist called saying one dog was matted all over, needed to be shaved & I'd be charged a $20 matting fee. I explained that this was frustrating considering THEY chose not to cut them at the previous appointment. I understand their time constraint because I arrived 20 minutes late after going to the wrong location, but what did they expect when a doodle goes 8 weeks without a full haircut? They mat easily even with grooming every 4 weeks, which is why I keep them short. I wasn't upset that they couldn't fully groom them the first time. I wasn't even upset that she needed shaving. I was upset by how everything was handled. When they needed ME to rearrange my schedule, I accommodated them without hesitation. When they couldn't accommodate my full groom, I understood. A client/service-provider relationship goes both ways. When I picked them up, I said I wanted to see my dogs before tipping. Asking for a tip before I'd even seen the service was odd, and after the interactions that day I wanted to ensure they hadn't been accidentally nicked during the shave. I tried discussing my concerns with the groomers. Why not call me directly to discuss the situation/options? Why not attempt something like Cowboy Magic or coconut oil to demat before shaving? I was told her coat was "unsaveable," she was badly matted all over, and as the owner it was MY fault because I should brush her every day. I tried explaining I've only ever had one matting issue before & clearly know how to care for my dogs, but I was rudely interrupted every time I tried to speak and could hardly get a word in. Here's my point: If they noticed matting at the first appointment, why not say, "Hey, we noticed some matting starting. We didn't charge you because it wasn't excessive, but brushing more frequently will help prevent it & save you a matting fee next time." THAT is someone I would listen to because it feels like a partnership, rather than being treated like a neglectful owner. And today, imagine if the groomer had called and respectfully said, "Hey, I wanted to keep you informed. She's matted all over. I know your first visit was stressful after accidentally going to the wrong location, and now it's been 8 weeks since her last full haircut. We tried X/Y/Z to save the coat, but unfortunately we need to shave her. Can we make a plan together to prevent this in the future? It'll save you money & keep her comfortable." That would have been an ENTIRELY different situation. You cannot treat clients like a nuisance, tell them they don't properly care for their pets, refuse to let them speak, AND charge $110 for an 8-lb dog and $120 for a 65-lb dog. I highly suggest customer-service training for the groomers. I've never had an issue with a groomer. I normally tip 30% and even bring holiday/birthday goodies to my vet & groomers. Today, for the first time ever, I left $0--not because my dog was shaved, but because of how I was treated. A groomer-client relationship should be a partnership in caring for someone's pets. I'm not a veterinarian or groomer--that's WHY I partner with professionals to provide the best care for my babies. I drove 30 minutes out of my way and willingly paid more because I don't mind paying for better quality. You could have gained a lifelong client simply by handling this situation with communication, kindness & professionalism. DO NOT COME TO THIS GROOMER! You will be treated like you're just a number.

Everything was great Suzanne is very professional friendly…read moreand accommodating Tommy was my dog's groomer and did a fabulous job Totally recommend will be back again and again

Love this grooming business and the owner! I always feel like my fur babies are well cared for…read more They come home looking fabulous and smelling great. They have several groomers to choose from and if you let Suzanne, the owner pick, you can't go wrong. The shop is super cute and inviting, with a nice seating area if you have to wait for your pup. They always call me before my dogs are ready, so I can head over when it's time to get them. It's easy to schedule an appointment and they use a text system to confirm everything. Their pricing is based on the breed of dog, not their size, which I think is fair. Payment is cash or check only. I've been going here for over a year now. Happy to have found a great grooming business not far from me in Fruitland Park.

We have used Vanessa several times and have always had good experiences, even with our 2 young…read moreyorkies and 1 old yorkie. You can tell she loves her clients with the wag of their tailes.

Very professional and exquisite grooming. Prompt and efficient. My bloodhounds lover her and so do…read moreI. Excellent in getting these dogs to get their pedi paws nail trims Thank you for all you do. Very loving to your fur babies