I have tried to reach them for a copy of my invoice and they decline to respond. All they care…read moreabout is taking your insurance companies money. Once they have the money they have no concern for you and they move on to the next victim of their BS sales scheme.

Had some wind damage occur on a second floor soffit. Reached out via fb mesanger and they were able…read moreto do the repair same day!! How awesome is that!?! Richard was professional and reasonably priced. He was able to make the repair with in an hour. https://www.facebook.com/upgrademyroof/

It's been a few months since I had m and r roofing come out and do our roof. They exceeded my…read moreexpectations and I really appreciate the work they performed. Thank you guys for your hard work and now water stays out thanks again and great work. Also thank you for the information about how to pick future contractors. Brandon H.

Replacement was performed on time and in an efficient manner. I'm completely satisfied with my new…read moreroof. All fine details and expectations were met or exceeded. We opted for the certainteed pro shingles with a 35 year transferable warranty.

We are in the process of getting refresh of our front porch and a four season room with a new paver…read morepatio. Everyone that has worked on this project has been professional and proud of the work they have completed. We could not be any more pleased!!

I'm a 70 year old retired man. I've been around, I've met a lot of people and dealt with many…read morecontractors. I've never had a worse customer experience than I had with Suncraft. Last April (2025), I hired them to replace the 30 year old wood deck (also Suncraft) on the back of my house with (mostly) composite. The sales and design phase were fine, John offered several excellent suggestions. Jeff, the owner, is an extremely unlikable, overbearing, condescending, arrogant know-it-all who doesn't understand basic physics. The ground under the deck is sloped and I clearly said not to use fine pea gravel under the deck because it would wash out during heavy rain. How do I know? Because that's what happened with the first Suncrap deck and it ruined my lawn for years. Well they used fine gravel and over the winter it slid downhill and pushed the wooden skirt under the deck out of alignment by a couple inches. Jeff couldn't understand how that happened, wasn't very interested in fixing it and I got him to push back the gravel and the wall. I suggested covering the gravel with plastic to cut down on the settling and he refused, but he told me he'd leave plastic and I could do it myself. Really? He didn't. So the problem that didn't exist before the Suncraft Touch is now oozing down the slope and I have to deal with this fiasco created by Jeff because he doesn't listen to customer input. The actual workmanship by the crew is subpar, to be polite. Poor joinery, the rail cap is a deck board screwed to the rail (and that's an "upgrade") The rail ends look unfinished and bush league. They built the stairs over a very obvious sprinkler head that required an emergency callout to my sprinkler company ($200). The deck failed final inspection on THREE counts. By the time they fixed that, it was mid-September. Been "doing this a long time" and can't pass a building inspection? There's a bunch of other stuff, I could fill a couple pages. To sum up: For $28k, you get a crappy deck and a slow moving gravelanche under it to deal with for the rest of your life. In our conversations covering 15 minutes total Jeff told me repeatedly he'd "been doing this a long time." And this is the best you can do? Really, look elsewhere. Anywhere else.

Outstanding roof repair experience. Fast response and excellent service. Highly recommend!read more

Had Pioneer replace our entire roof on a 4,400 sq ft. home. Overall, outstanding job and seamless…read more They all showed up and did the job without issue and finished in a single day as promised. After several bids, their bid was fair. Would recommend Pioneer.

JS Brown completed two major projects on my home in Worthington: 1) an addition to and remodel of…read morethe main floor (including a total kitchen remodel, adding a bathroom and remodeling a second one) and 2) major work to address basement water issues and remodel a basement family room. In each instance the work is of the highest quality. Guests always are complimentary of the appearance. Working with their team was smooth in every respect. Since the completion, there only have been two or three small issues. These were addressed by the company promptly and satisfactorily.

High quality work - exceptional people! We completed 3 projects with them in German Village- simply…read moreoutstanding!

We have no clue what caused the problem but my husband noticed as he pulled into the driveway that…read morea portion of our gutter had come attached from the roof. There had not been any weather or wind to cause this - it just happened. And it had not been that way when we he left for work in the morning. I took a photo and entered a request into Yelp asking for estimates for the roof repair. Timeless Exteriors was one of the first to respond. They were able to come to the house pretty quickly and assess the problem. It was not something that could be immediately fixed, so they promised to send an estimate the following day. As promised, we received the quote and scheduled the work. Timeless Exteriors communicated well, showed up as promised and finished the work in a timely fashion. We were charged as quoted. They did a nice job in the fix and we would hire them again. But hopefully that won't be necessary any time soon. Highly recommend.

So thankful for the job Timeless Exteriors did on my gutter installation! The price was reasonable…read moreand I will be using them for future projects! Thank you so much for your exemplary work ethic and steady communication during the process!

Update - Finally received a return call and discussed several projects. Have changed my rating…read moretemporarily until I see how the jobs are done and at what cost. Original rating - How in the world does this person/company get 5 stars. I have left multiple messages over the past week and still have not received even the courtesy of a return call.

I have used Mr Handyman services twice for plumbing and gutter repair and have been more than…read moresatisfied with the quality of work, ease of operations and fair pricing. Everyone I have dealt with has been friendly, prompt and professional. I appreciate the initial project review and estimate so I know how to plan for it. I do not hesitate to recommend them for reliable service.

Over the past couple of months my parents and I were looking to remodel the main bathroom at our…read morehouse. We got a couple estimates at the end of covid, but waited to get a couple more estimates. I looked on Yelp and saw that Firelands construction had a 5 star rating and responded very quickly for estimates. I sent them a request and they came out and my parents liked him so they hired him. We also had some drain issues which caused them to start the demo earlier than planned. July 17th, we were told there was black mold and we had to leave the house for safety issues. The black mold was in the bathroom that was being remodeled as well as the other bathroom(they back up to each other). Fast forward to July 4th weekend. We were in a different hotel after leaving the air b&b for a week. I get a call saying they are almost done with the entire job. I knew that was a complete lie, because I had been going everyday to check on the house and get the mail. I called the contractor and basically told him he was lying. He showed up at our house so mad because his workers lied to him. Then he had another worker over and was trying to get him to drywall over the black mold. The other workers wrote their name on the floor instead of replacing the subfloor where the black mold was. They put the new flooring over the top of the old sub flooring which was damaged from the mold. He apologized and said they would fix this immediately. Originally, Scott told us that the one bathroom we planned on remodeling would take 10 days. He said he would have a crew out first thing Monday morning after the 4th of July weekend to get the job done. I was really concerned because I did not see much material in our garage. But again, we signed a contract so we really did not think we had any options. Fast forward to July 16th, the Friday the promised to at least have a sink, toilet, and shower installed so we could move back home(that was between the two bathrooms but we didn't care). Then they started pressuring me to have my parents sign the contract for the additional bathroom we needed remodeled. I explained my parents were not comfortable signing anything. Ashley, Scott's wife said she would put that date in the new contract for them to sign. This never happened. On July 16th, at 5pm, Scott came with 4-5 people and did some work. It was the worst quality. They ruined our carpet with paint and grease stains. They swept wood scraps in the hole where the toilet goes. Additionally I'd like to add, that Scott would come for 5 to 10 minutes and say he had to go to Lowe's or Home Depot. He was always leaving to get the supplies that he was supposed to have ordered in June with the deposit we gave him on both projects. July 19th, Monday. I stepped outside and noticed one of my grandmothers rings next to the swing. One of the female workers was messing around outside but I didn't think anything of it. When I saw the ring I immediately went inside to where it was kept in my moms office desk, and the other ring that was with it(also my grandmothers) was gone. I was so upset, but I am working from home and had to finish out my day. Not even 10 minutes later I got a text that my credit card was declined and possible stolen. Long story short, this girl stole two of my credit cards, $300 in rolled change( we had a garage sale and I had it rolled and counted to take to the bank) my grandmothers ring, and a gift card. I filed a police report with the name Firelands Construction provided me. Supposedly she used a fake last name and address when she filled out her application. July 27th. We were lucky to have one worker come to work the last few days. However he wouldn't have been able to do any work because he didn't have any supplies. So we went out and bought everything to finish the project. I would text Scott daily practically begging for the supplies to get the job done. I also need to add that some of the supplies that Firelands DID provide for the project were not even the items we picked out for the remodel. We were kind of stuck and desperate to move back in so we just accepted the items. Scott promised this special order tub we picked out would be delivered on July 27th. I asked him and asked him to get me an order number so I could confirm and he never did. I went to Home Depot and they said there was no way our contractor could have bought that tub. You have to go through Home Depot to get it ordered and installed. Scott then told me rebath would contact me to install. When they called they said it would be 6-8 weeks just to schedule a time to measure and a couple of months for the supplies and for an install date. I would highly recommend hiring someone else for your remodel or construction project. We were jerked around so much and lied to on a continuing basis.

First off, the owner Scott is a really nice guy and very hardworking. This company said all the…read moreright things, but when it came time to deliver they fell short consistently. Hired them to remove wallpaper, paint, remove some built ins, update a basement and restore a fireplace. The first paint job they did had to be redone because it wasn't right and there were people just hanging out in my house like it was their lounge spot. Then we found a water leak which pushed things back understandably, but I was told multiple times everything would be done by a certain date. I said I'm not sure that's realistic but was still told it would all happen by the date. Gets closer to the date, not looking on track, got told a crew of guys is coming out to finish it, and they never show up. Finished a little over a week late with the owner coming out to do the work between 10 pm and 3 am. It was clear they rushed it at the end as the work was sloppy, I had to go back and fix multiple items myself because I couldn't get them back out to complete the work (like window trim that wasn't replaced leaving a hole in the wall, loose fixtures, etc). It was obvious that the project was not a priority for them. I was told after they started work that they just landed an apartment contract and that was their main focus. So if you're looking for a commercial property then I have no clue if they are good or not, but I certainly wouldn't hire them for any residential property work. The final straw and reason I posted the review is the recent pictures on their Yelp profile are fake. The pics that say "remodel" of the bathroom, kitchen, living room, dining room, bedroom, hallway, office... those are all pictures of my house before they ever started doing any work. So if you like the way they look let me know and I'll point you to the company that actually did that work. I was ready to let go of everything else that happened but posting photos of work that isn't yours and passing it off as your own is just shady.