Champion Windows: 4.5 Months of Delays, Zero Communication, and Defective Product…read moreDo not use Champion Windows. Our experience with a $14,000, two-panel patio door purchase has been an absolute nightmare, defined by egregious delays, complete lack of professionalism, and substandard product quality. We placed our order on June 11th. It took four and a half months (until October 27th) to receive just one of the two doors, and the project remains incomplete. Communication is non-existent. The nightmare began in August when the install manager himself noted our initial "rush" order doors were horribly scratched and unfit for installation. Despite being promised a new rush order, my follow-up calls on August 25th, September 4th, and September 12th were all met with zero returned calls. Two months later, we finally received a call to schedule installation. The installer arrived only to deliver more bad news: he only brought ONE door. More critically, the single installed door is already defective: The lock does not connect--a basic safety function that was clearly not checked by the installer. The door panel has multiple visible scratches on the exterior. The exterior door handle is the wrong color (white on an almond door), which is unacceptable for a custom order at this price point. Champion has demonstrated a profound disrespect for the customer's time and money. They delivered a defective, incomplete, and non-functional product months late after ghosting us for weeks. We are demanding a complete and immediate resolution, including waiving the final balance for the immense trouble caused. Save yourself the stress and choose another company.

Took my $5,100, 4 months later no doors, no answers--just lies…read more In April 2025, I paid a $5,100 deposit (25%) for three sets of large patio doors. By June, I called to ask about the installation date--they said the doors were not yet in production but would be ready for an August install. By late July, I called again--still not in production. After that, they ghosted me completely--no replies to five emails and six voicemails pleading for an update. I finally showed up at their Lewis Center, OH office, where I was met with lies and zero accountability. They took my money and never gave a satisfactory explanation. I had to threaten legal action to get a refund, and even then, obtaining a refund receipt was like pulling teeth.

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

I scheduled an in-home appointment with their door-to-door rep and the sales person never showed up…read morefor the scheduled appointment. Update: The owner of the company called me within minutes of emailing them and offered to come out himself to make things right and apologized for the sales rep not showing up.

I found Columbus Windows and Siding after researching companies that could provide roofing and…read moresiding assessments for a leak issue I had in January. I would only accept highly rated companies with good reviews and an A+ BBB rating which came down to ~4 companies. I had planned on getting a few estimates and going from there. I honestly don't know why I chose to call CWS first, but I did, my call was taken by a wonderful lady whose name I cannot recall but she scheduled me immediately with Jeff. Well, I'll tell you, Jeff was excellent, he gave me honest assessments and helped me figure out what I needed, not what he could sell me. I had several requirements which he listed to and gave me honest, educated advice for all of them. Several weeks later my materials had been delivered, and we set up the date. The crew arrived on time and went straight to work after a brief conversation; I believe the crew chief was Daniel. The crew did an excellent job and listened to all my concerns, I had zero issues with them, they were great and did excellent work. In closing I will say, for the siding work I had done, and I've had siding done twice before, these guys were the best by a mile. All I can say in closing is, make sure you keep these people around, they make your business look really good.

I love Columbus Siding and Windows, I had work done and the process & people were great. They took…read morecare of everything, including walking the dog!!! I highly recommend Doug and his crew.

Very professional. beware of this company I had to report them to the Better Business Bureau.read more

Don't deal with benchmark they did our roof and caused flys all over our house . Go with a…read moredifferent roof company

The entire team at Newman Roofing is excellent. This is a company that gets customer service right…read more My thanks to Eddie, Dan, Mitch and the team. They have good character, strong work ethic, and take pride in the service they provide. I would trust them for any future work and would highly recommend them. Jonathan and Denise

Newman Roofing has less of a Yelp presence than on other sites. My kid had a leaky roof and was…read morewading through all the options. You've seen the circulars and the signs in yards. But is the company reputable? And do you really want to go with a relatively new company even if is owned by your buddy. He decided, no. Newman is competitive with hundreds of 5 star reviews. He went with Newman. Subsequently we had a hail storm and neighbors were advising us to get our roof checked out. Our roof was 20 years old. I wanted to be honest with the insurance company and not submit a claim unless Tyler from Newman,who came out to give us an estimate, was sure we needed a new roof and we suffered damage beyond normal wear and tear. Plus we had 2 houses. Well one needed a new roof and the other one likely has another couple of years left. As an aside, if you turn in a claim to your insurance company, even if it is denied, you risk higher premiums or cancelation. That is why it is important to have Newman Roofing spend time assessing. In our case, our roof was more wear and tear with minimal hail. Dan and his guys were on time, even early. Weather has consistently been in the mid 90's. I was worried. But Newman keeps them well supplied with hydration. 14 man crew meant lots of vehicles, even a dump truck but they were minimally disruptive to our neighbors. Furniture moved, netting put up to minimize construction mess on house and garden areas. And then they went to work. All I can say is WOW. I am so pleased. When they were finished, the cleaned up all the mess, including using a magnetized thing for nails in driveway, patio and grass. The yard, the patio, the driveway, the porches are SPOTLESS. I highly highly highly recommend Newman Roofing. They did my kid's. They did this roof and in 2 years they will do our other roof. Price is good too.

The owner came out to meet with us and was personally involved from beginning to end. This was not…read morejust another roofing project, he treated this by looking at every detail through our eyes. He constantly made insightful and reasonable recommendations and presented creative solutions in replacing the entire roof. At every step, he was consulting with us and helping us to get the best results in the most cost effective manner! Keith put the best interests of The Refectory above all else and his refreshing approach set him apart from every other bidder. His team executed with the same high level of excellence and Keith's on-site presence and follow through and adjustments on the job, far exceeded our highest expectations. We would highly recommend him for any project you are considering!

Keith and Dakota responded within hours when a very large tree damaged our home by securing tarps…read morearound the areas that breached the roof to avoid water damage that evening. The extensive repairs and replace inside and outside our home were completed smoothly and the quality of the work has been outstanding. Type of work: total roof replacement, replaced and repaired trusses, replaced gutters, repaired drywall and indoor painting in kitchen and laundry room. We really appreciated their personal responsiveness during the whole project which reduced our stress significantly. We highly recommend this company.

Purchased a new 3 panel sliding door from Apco. Greg provided excellent assistance in our decision…read moreof style of door that works best for our situation. The price was very reasonable and quality of the product was exceptional. Finally the installation team of Aaron & Jason were meticulous & master craftsmanship. They were definitely the A-team and left the workspace spotless. We felt they went above & beyond for their customers. Thank you!

Apco used to (may still) partner with a company I used to work for. I also know a couple ofo people…read morewho worked there so they were a natural first call when I needed new siding. My sales person came out quickly and provided a quote. He even quoted for windows as well. They were within my budget and I gratefully added those as well. The team was fantastic along the way. Each crew I worked with was a pleasure. Windows went in first, then siding, and then a gutter crew to finish up. I love my new exterior to my house. It is so beautiful and a huge change from the old dingy siding.

What an awesome group. we were hit by the tornado in Hilliard, and Blake offered a no pressure…read moreoffer to work with our insurance and get a stellar looking house. From day 1 he worked with our adjuster to get us the best possible outcome. He gave us a phone app recommendation that yielded the photo we used to inspire our choices. He worked tirelessly to get the materials we wanted, contracted for other services we needed, and he promised us the exact look we wanted. And then the best part....him and his crew delivered. Satisfaction guaranteed. And we are more than satisfied. We went from a tired and drab looking house, to the best looking house on the block. Thank you so much Poland roofing crew and contractors.

They did a fabulous job in my roof! Even worked with us when our insurance gave us trouble getting…read moreapprove. Thank you Brandon for all you do!

From start to finish, our experience with Redtail Roofing was seamless. Special employee mentions…read moreinclude office manager Tiffany, who communicated with us from start to finish about our project, leaving no detail behind. She also helped us with our shingle color selection and we couldn't be happier with the color we chose! Antonio also was a great addition as the project manager. We were impressed he was onsite the entire time to oversee the installation process and available if questions or concerns arose. This gave us peace of mind things were being done correctly. The owner, Dan, was upfront, honest and ensured our roof was brought up to Ohio building code. You won't find a better roofing company in Ohio for your next shingle, roof ventilation or gutter guard project! We can say, without hesitation, Redtail Roofing is the best of the best and highly recommended them!

Dan and Tiffany were great to work with. Tiffany provided helpful reminders about appointments and…read moreproactively reached out with backup plans when inclement weather was expected. Dan is such a stand up and honest guy, he made me feel confident and comfortable with how in depth he went. When talking about damage Dan knew exactly what the insurance companies would expect for a claim. If you want a group that is on top of their game and know what they're doing, I recommend Retail Roofing. Thanks Dan and Tiffany!