I have the highest regard for Dr. Patrick L. Bockenstedt ENT. Dr. Bockenstedt is very highly…read morecompetent and I am confident in his background, training and capabilities. I am not easy and usually demand to know all details on what and why some things are being done ... and recommended. Nevertheless, if I need the best doctor around I will certainly recommend Dr. Bockenstedt !!! :)

WORST experience with the front desk! I gave my insurance card and the representative immediately…read moresaid I am out of network. I mentioned that my husband has had multiple appointments at the same location and we are in network. She ARGUED and YELLED at me about my insurance. After telling her multiple times we are in network, she then called the billing department who told her the same thing and that we are in network which made her even more mad. She then scanned my insurance card after this whole fiasco. It ruined the entire appointment with the doctor because I was so upset about what had happened and how someone representing Ohio ENT would be so unprofessional.

Went in to see Dr. Drankwalter after years of sinus issues. In 2017, an ENT did my first nasal…read moresurgery to try and open my passageways. In 2020, another procedure was done by a separate ENT in Florida. Having moved to Ohio in 2023 and once again experiencing repeated sinus infections, I reached out to Dr. Drankwalter's office. At the first visit he could tell this was going to be an all hands on deck approach. The first surgeon never addressed my deviated septum. So Dr. Drankwalter sent me to Premier Allergy to confirm and or rule out allergens while simultaneously having me complete a CT scan. The CT scan confirmed a very bad deviated septum. The allergist confirmed an allergy to mold and pet dander. The surgery was set at Central Ohio Surgical Center and off I went. Dr. Drankwalter explained everything up front and let me know that we were finally going to fix what should have been done nine years ago in Florida. My surgery was on Wednesday, March 18, 2026 and by Monday, March 23, 2026 my splints were out. I only had one breathing concern post-op and Dr. Drankwalter stepped up ordering an Xray to rule out anything concerning. His staff had been wonderful at both locations. I couldn't ask for better treatment!

5 stars for the front office staff, they have always been friendly and welcoming however the same…read morecan't be said for Dr. Drankwater, he seems very knowledgeable but lukewarm when it comes to his bedside manner he isn't very personable, thats something I look for in a healthcare provider. I've never felt welcome as a patient by him - I do not plan on returning.