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    Ohio License Bureau - Southside

    5.0 (1 review)
    Open 7:30 am - 6:00 pm

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    Centerville License Bureau - Jesse Phillips & Your Agent John Clark

    Centerville License Bureau

    4.3(34 reviews)
    28.2 mi

    Nobody likes going to the license bureau just because of the hassle the waiting in line the…read morewondering if you got everything that they're looking for and expecting in order to give you a drivers license or renewal plates or whatever I recently relocated from the West Coast and had a very bad experience at the license bureau down in Franklin so when I was in the process of getting my Washington drivers license converted to an Ohio drivers license, I made sure all my subsequent visit that I did not return to the Franklin office because the people that work there Were very unfriendly not knowledgeable. Gave me incorrect information. It was a completely different experience at the Centerville location as the people that work. There were extremely friendly very fast, very efficient and very accurate with the information on what I needed and got me through the process really quickly and painlessly. Absolute definite five star service

    I am writing to share feedback regarding a recent interaction at your facility(CENTERVILLE BMV) My…read moreson was in the process of applying for his Temporary Permit, and we encountered a staff member whose conduct I found to be unprofessional and unhelpful. During the identification verification, we presented his USCIS-approved ID. This is currently in use while his Naturalization Certificate is being processed - a situation that often requires a bit more understanding and patience. When a second form of identification was requested, we offered a recent bank statement. Unfortunately, our attempt to have this document printed is (on their printer as she instructed)at the counter was unsuccessful. The staff member, a young lady with curly hair( her ID was flip-back),then informed us that my son would need to retrieve another address-bearing ID from home. While we fully comprehend and respect the need for proper identification, the manner in which this information was conveyed was notably abrupt and dismissive, creating an unnecessarily stressful atmosphere. Further concerns arose when my son attempted to clarify his preference regarding the organ donor question on his application. His initial query was met with an apparent lack of acknowledgment. When I politely reiterated his question, the staff member responded curtly with, "Let me just finish this!" This interaction, delivered without eye contact, felt very dismissive and demonstrated a clear unwillingness to assist with a simple, yet important, clarification. Adding to our disappointment, when I tried to ask a follow-up question concerning the identification requirements, I was interrupted mid-sentence. This repeated pattern of being cut off and disregarded made effective communication extremely difficult. It is particularly disheartening as this is not an isolated incident; we experienced similar rude and interruptive behavior from the same individual during a previous visit in May. The overall lack of courtesy and professional engagement displayed by this staff member was deeply disappointing. We believe that all individuals undertaking official processes deserve to be treated with respect and patience. I hope this detailed feedback will be utilized to review staff conduct and reinforce the importance of professional customer service, ensuring that future applicants have a more positive and respectful experience.

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    Centerville License Bureau
    Centerville License Bureau

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    Bureau of Motor Vehicles - Franklin County DR #2586

    Bureau of Motor Vehicles

    4.2(43 reviews)
    44.2 mi

    Not bad for the BMV, all in all…read more Wanted an ID for Kid K. You need to bring a fair amount of paperwork, plus the kid. Checked in online, easy and efficient. Tell them when you get there, they text you to wait in the car and then when to come in. When I started it said the wait was 45 minutes; total was probably a little less than that, so don't check in super early. Waited inside for 15 or so after they texted to come in. Clerk was friendly and patient. Pretty much like getting a license: some questions, you sign and the kid signs, then gets a picture. A week or two later it will come in the mail. Not bad, and not a horrible wait or experience as far as these things go.

    My favorite location in Columbus! It was time to renew my driver's license. I checked in online…read moreand drove up from downtown (15-17 mins). I chose to go here as I always have a good experience at this location. Tags and registration I am not so picky about but for drivers licenses, this is the place to go based on my N/S/E and downtown BMV experiences. As I pulled in the plaza, I confirmed on the phone and walked in. As I was walking in the door my number was called. The longest part was the eye exam and complementing the documents. Friendly agent. No issues with the task and picture was taken with a backdrop and not some web cam on the counter. I was in and out in 15 mins or less. Your times may very but it's a sold choice for the Ohio BMV in Franklin County. BMV location - Franklin County DR #2586 is located at 112 Dillmont Dr., Columbus, Ohio off US-23 North in a nice strip mall plaza above I-270 (outer-belt) and near Lazelle Rd. This location has also been known as the Worthington License Agency though it's above Worthington and probably closer to Lewis Center. All kinds of food options in the area and close to Polaris if you want to grab some food and do some shopping too.

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    Bureau of Motor Vehicles
    Bureau of Motor Vehicles - Check-in here

    Check-in here

    Bureau of Motor Vehicles - Standard card requirements

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    Standard card requirements

    Ohio License Bureau - Southside - departmentsofmotorvehicles - Updated June 2026

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