Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

Lived there for 2.5 years. The beginning was okay, and then it just went downhill. First, they took…read moreaway guest parking and over sold the parking lot. I had a drip in my shower that maintenance said would be too hard to fix, so it dripped for the last 6 months I was there. I didn't pay for water, so that was on them. Also, the elevator was broken for months last winter. The final straw that made me move was the front door was broken and anyone could simply walk in. I moved out before it was fixed, so there's no telling how long it took or if it was ever fixed. Then, when I moved out they slapped me with a bunch of BS fees. If you live there, READ YOUR LEASE CAREFULLY. If you're thinking about moving here, there are plenty of apartments in the area. I'm giving it 1 star because the rent was cheap (although it was raised every year) and the maintenance staff was really nice.

I rented from Capital Properties Management at The Shaker Park East Apartments. I lived there for 4…read moreyears and it was the best apartment I have ever lived in. It is also one of the few buildings in the Shaker Square area that has central air conditioning. The building is safe, clean and well maintained. There is a maintenance person assigned to the building Monday thru Friday during normal business hours. Service requests are generally completed within 24 hours. The parking garage is secure and there are security cameras in all the common areas and overlooking the garage entry doors. The staff at Capital Properties Management is very good too. A few years ago a main water pipe broke on the building grounds. The building was without water for most of the day. When it was repaired, a maintenance person from Capital Properties went to every unit in the building making sure each tenant had running water and working toilets, staying well past 9:00pm on a friday night.

The worst management company I have ever dealt with. They have no integrity and do not deal with…read moreany issues that arise. We were without power for 3 days and on a different occasion without heat for 3 days in the middle of the winter and those are just some of the issues. We were never apologized to or given any kind of compensation (they wouldn't even pay for the $100 in groceries that we had to throw out). I will never go through them again. Please do not live anywhere where they manage, you will regret it.

I am a farly new tenant at property managed by CPM. Throughout the process of leasing the apartment…read more& moving the staff in the office have been very professional. They were easy to contact & answered all questions to my satisfaction. Since moving in I found the apartment clean, secure & in good conditon. The few issues that I've called the office about were handled appropriately & in a timely manner. I would not hesitate to recommend the apartment to others. Cheryl B.

They purchased some hardware from me off of ebay. The items were shipped and apparently they were…read morelost by the post office. They then left negative feedback on a public forum saying I had stolen the product (by keeping it) and added a fake tracking number to throw them off. That's really not something you can do with the eBay print on-line system and if it were fake it would have never shown the item accepted by the post office. Even giving them a full refund didn't stop them from slanderous statements. Really very unprofessional. I wouldn't recommend doing business with them as their reaction to an error out of your control could lead to this type of treatment.

Jehan was polite and curteous, good communication. He answered my questions and was flexible on…read moretime, walked me through the process.

CPM is the worst rental company I've endured (and I survived 444 park, if you know, you know)…read more They hire inexperienced maintenance workers and their communication is beyond poor. They have no clear channel of communication. I received texts and calls from various workers over the 3 years, it was never streamlined and hard to trust what is real from a scam. They left me without a lock on my door (inside the unit, but exposed to downstairs unit) for over a month, and allowed someone to move into the lower unit without letting me know/putting a lock on my door first. They randomly put a storm door on one day, gave a key to the basement unit, and didn't say anything to me about it. She informed me I could pay to copy hers. Mind you, the lower level tenant was not even given a key to this back door at move in, she copied mine. She was only given a front door key. So this made no sense. They are currently charging me $375 from my security deposit for window screens that never existed, plus a bunch of other bogus fees for routine turn over. If you proceed with renting a unit under them, please be meticulous in your property condition form. Get on your hands and knees and mark everything that is wrong with the unit (there's probably A LOT). I would also recommend keeping a running list of all maintenance requests, and communications from them. They are slimy and not to be trusted. Additionally, they waited until the morning of my move out to send me any instructions or information. I had already locked my keys inside, and turned off the gas and electric after not hearing from them for 2 weeks. When I sent an email that I did that, only an hour later did I receive an email saying "leave gas and electric on and return keys to leasing office to complete your move." It has been a terrible experience. They also just stopped returning emails regarding my security deposit. Please do yourself a favor and find another company to rent from. Home owners- you'd probably be better off with another company as well. They are doing a disservice to you as well.