I have been going to Rivers Edge Family Medicine since switching my PCP (Primary Care Provider) in…read more2017. Six years and and have had nothing but positive experiences. Dr. Weiss is my PCP and provides excellent care and counsel. Also, I have always had a nice office experience and good staff interactions. The only negatives I could think of would be the walls between rooms are kind of thin. You cannot really hear conversations or make out what is being said, but you can still hear people next door. The only other thing is that office scale. The scale and I have different opinions on how much I weigh, but it is probably right. The office and facilities are always clean, and there is plenty of parking in the shared lot.

I have been a patient of Dr. Weiss for almost 30 years - I followed him from Beechwold Medical…read moreCenter in1997 and would never consider going to a different practice. The entire staff is caring, compassionate, and treat their patients with respect and dignity. I recently had a condition where it was necessary to be seen ASAP - the office staff did their magic and I had an appointment the next day! I've seen all the doctors, nurses, and CNP's and have had nothing but positive experiences. Last month I had a horrible experience with a specialist - I was rushed through and he gave "rudeness" a new name. I was so grateful to follow up with REFM - Dr. Bloor listened and made sure any questions were answered before I left. I can always count on a big smile and warm greeting from the front office staff - they are outstanding! I have referred friends and family to this practice. Kudos to REFM - keep up the stellar work!

Unfortunately I have a serious, rare migraine condition, as well as another neurological condition…read morethat has taken me on a long journey throughout which the Neurologists, Physicians' Assistants, Nurses and other staff at Columbus Neurology and Neurosurgery, aka OhioHealth Neurological Physicians, have accompanied me the whole way. Dr. William Carroll is my neurologist and I would definitely give him five stars. I love this man. He has saved my life and given me back a quality of life I had given up on ever having again. When other doctors had accused me for years of faking, of drug seeking and of just malingering, Dr. Carroll never gave up until we had a diagnosis. After that, he has refused to give up until we had the right regimen of medications and lifestyle changes to give me my life back. He has a very dry sense of humor and is very soft spoken so if you aren't paying attention you may miss what he says or take him the wrong way, but he truly seems to care. I feel like Drs Simensky, Novak, Bruns and Klatte are of the same cloth. I have had to be admitted quite a bit and when these doctors are on call, they all have awesome bedside manner and make sure I get what I need to get back under control and back home as soon as possible, while making sure all my questions are answered well. Dr. Novak has also done all of my EMGs and he is very patient with the fact that I ask a lot of questions. He is also very gentle. The nurses and office staff have always been awesome at helping me with any messages I've needed to leave, getting prescription refills and all the ridiculous paperwork my previous employer required as well as the recent paperwork I needed for my current employer. Abby and Ashley at the front desk are the best and have even helped me out with things I have needed for my own patients at work. Travis, Dr. Carroll's newest nurse, is very prompt and quickly returns my calls and answers emails and messages, making sure to keep me informed of the progress he's making whether it be a refill, paperwork or a referral. The only complaint I have had is that Dr. Nayak is very unpleasant and rude. She's the only reason I couldn't bring myself to give 5 stars. Her answer to everything is that I am fat. That is exactly how she puts it too and she's not exactly svelte herself. She's very impatient. I have always been told to utilize the answering service to contact the on call physician due to the nature of some of the things going on with me and because I am at increased risk for stroke, but if Dr,. Nayak is on call, she very rarely will return my call and if she does it is several hours later. She has made it very clear to me from our very first meeting that she feels like I am a huge waste of her time. I have spoken to other people who have had similar experiences with her and when I have been in the hospital a lot of times the nurses on the floor said they didn't like dealing with her either. If I needed something that required calling the MD while she was on duty, there were a couple on instances where nurses would wait until she was gone and another doctor was on call to take care of it, even if it meant leaving me suffering. I often recommend this office to my patients who are looking for a neurologist or neurosurgeon. They even have physicians who do neuropsychology as well as pain management doctors. Simply an awesome bunch of folks!

I started here years ago with Dr. Phan, but she has since moved away. I now see Dr. Rita Henriques…read more At first, I thought it would be strange going to a sky scrapper for a doctor's appointment, but it was my only option at the time because I couldn't find another doctor taking new patients. I was out to ease during my first visit. It's rare to find street parking, as there are only a couple of meters near the intersection of Broad and High, so I end up parking under the state house. It usually costs me $5 to park. I actually enjoy the experience, because I think it's neat to walk under high street and you stay out of the weather. The lobby is clean and comfortable. There are always ample magazines available and the TV is set to daytime television. There is a commentary coffee station as well. I've found all staff to be friendly and outgoing. The doctors take the time to really listen to me, and I feel they have helped me immensely over the years. They are knowledgeable and intuitive. I feel like they take a holistic approach at health, and don't just try to push you out of the door with a script. I remember it used to be easier to get in, or maybe it was just this time, because it took me a month to get in this time to see my doctor at the location I wanted. Might just be the season though. No worries, I know if I needed to get in earlier there were other options (visiting the other location where she splits her time, or scheduling with another doctor).

I went to the ER on August 15 2026. I was left in the lobby for 2 hours with no Tylenol as I had…read morejust left a horrible car accident with a concussion! One of the nurses rolled her eyes when asked to give out hot towels... Lastly when I was asked to be discharged one of the nurses said they were understaffed when there were staff everywhere. The lobby barely had any people. They finally gave me my chest scan when I begged 5 times to leave. To my surprise every result came back normal! Why would I stay in the hospital for 6 hours if my results came back normal? This sort of treatment is lazy and as a hard working black woman I don't appreciate this type of behavior!

My mother had a stroke and was able to receive rehabilitation at the Dennison Ave location. My…read moreexpectations were not very high at the beginning but it only took a few minutes and I knew this place was for her. It was 100% better than I expected. From the security staff, the house keepers, the kitchen staff, Nursing staff and the therapists EVERYONE was just amazing. I am so grateful to every staff member who cared for my mother. If a loved one in your family needs care, let this team take care of them. For the family members, stop in the cafeteria because the food was out of this world. Thanks again to every one. Keep doing what you are doing because it makes a difference.

My husband was admitted to Doctors' Hospital after having seizures and a stroke. He received…read moreexcellent care there, but after a month, he was transferred to unit 3 West at Select Specialty Hospital near Victorian Village. The staff, i.e. nurses, aides, and physical therapy tried really hard to get him better, but after month here he went home to Hospice. Lauren, the case manager, helped coordinate his transfer from here to Hospice at home. A special shout out to Elaine, Mary, and Sean. Thanks from the bottom of my heart! The other staff were great too but I can't remember everyone else's names. The skin therapy team got him a pressure wave bed to help prevent him from getting pressure sores. Even tho my husband was bedridden for a month, he never got a pressure ulcer. The building itself is very old and was a constant source of discomfort. The room had no air conditioning or heat- none, zip, nada. I brought in a small space heater and I was grateful that no one made me take it home. The ancillary staff were wonderful, too. He couldn't swallow, so he was on a thick liquids diet and a tube feeding. He loved chocolate so the dietary staff worked with me to get him thick liquids he would like. They put special boots on him to prevent foot drop. He was bathed regularly and the staff put in and took out his hearing aides. They never lost his hearing aides! Every day they got him out of the bed and into a chair that was specially made for patients who can't sit up on their own. It was uncomfortable at first, but the nurses always gave him his pain medicine an hour before getting him up, so he was able to tolerate it and the change in position was good for his body and lungs. His doctor kept me informed of changes in his care and he even called me on my cell to discuss things if I didn't see him while I was there. This hospital helped him make it home to me in one very good piece! I'm so sorry my husband died, but he went peacefully.

Husband came here. He was seen quickly, in and out with the help and rx'es he needed. He saw Dr…read moreCaton, and liked him. No complaints! Hopefully I don't have to return to urgent care but if we do, we'll go here.

don't waste your time or money. just make an appointment with your doctor or go to ER.read more

Best doctor I've been to and all the other staff are really kind .my doctor is extremely patient…read morewith my concerns and very reassuring.

Was refused by Dr. Catherine Menges after finding out I had Medicaid insurance. Website states they…read moretake new patients and accept Medicaid, then was told by scheduling that they really don't, they just lie on their site to make themselves look good. This doctor is non inclusive and discriminates. I'm a student needing immunizations and am willing to pay with no insurance and they still refused me.