After approximately 14 months renting with Oishi's I left there satisfied and happy. My recommendation to those who are going to rent with them is to be thorough when you report any damages on the lease agreement, communicate when issues come up, pay your rent on time, and be the tenant you would want if this was your business. My only recommendation to Oishi's is to move to an online payment system, even if they requires a convenience fee for the tenant - this would help out in times where we cannot mail or drop off a check. read more

Greedy and petty property management company. I lived in one of their properties for only two months and moved out because we bought a house. I left the home cleaner than it was when it was rented to us. At move-out, the manager greedily inspected every corner of the property, looking for anything she could use to take money from the deposit. They deducted money for cleaning even though the house was not delivered to us in clean condition at move-in. When we moved in, there were dirty switches, vents, blinds, windows, floor stains, and carpets that were not clean. I have photos and videos documenting the condition of the home when we received it. One of the most ridiculous parts was the toilet. I thoroughly cleaned both toilets before leaving and did not use them afterward. During the move-out inspection, contractors had already started entering the property, and someone used the bathroom. After that, the manager sent me photos of urine on the toilet and used that against my deposit. Disgusting! Over the past ten years, I have rented five different properties and never had money taken from my deposit for cleaning or anything else. This was the first property management company that treated a clean move-out like an opportunity to take money. read more

By far the most dishonest and money-hungry property management company I've ever dealt with. They will try to charge you for anything and everything, even things that are completely out of your control. They fined me $500 for a "noise complaint" about dogs -- even though I don't own any dogs. No proof, no investigation, nothing. Both summers I lived there, my AC broke. The second time, the thermostat screen went completely blank. I submitted a maintenance request because I didn't want to damage anything by messing with it myself. The tech came out, popped in batteries that I already owned, and left -- and somehow they still charged me $125 for that "repair." Then they fined me another $500 for a "failed fire inspection." The notice they gave me clearly stated that if no one was home, they would enter the unit -- I was at work and expecting them to do exactly that. They chose not to, and still billed me. When it came time to move out, I had hired a professional cleaning service, yet they still charged me for multiple "cleaning issues" that weren't even real. But the craziest charge of all? They billed me $100 for a brown folder. Yes -- the same $1 brown folder they handed me my move-in packet in, claiming I was "supposed to return it." This company is predatory, unprofessional, and operates like a scam. They nickel-and-dime tenants with made-up charges and take zero accountability for their own mistakes. If you value honesty, transparency, or even basic fairness, avoid them at all costs. read more

Oishi's Property Management - $100 charge for a folder - Property Management Near Me - Las Vegas, Nevada

I rented a house for several years, and whenever they came to inspect it, they gave me an "A" rating--presumably to keep me renting there. However, when I decided to move out, the final inspection suddenly turned up a host of minor issues so they could keep more than half of my security deposit. When I challenged this, they gave me evasive answers and ultimately kept over half the deposit. I do not recommend renting from this company. read more

DISCRIMINATION ALERT Think about it logically, why would you need to bring in your application in person? Why can't you email it or send it via fax? I actually asked them why they require that and they told me they want to take a look at the applicant right there's a huge red flag! My advice, no matter what you look like do not do business with them. I ended up not getting the property not because I didn't qualify, but they are looking for little things like that, they're going to be a much bigger headache for you. You been warned. read more

Oishi's Property Management - You been warned... THIS IS DISCRIMINATION!!!! Why do you need to bring it in, in person?? BECAUSE THEY WANT TO JUDGE YOU!! - Property Management Near Me - Las Vegas, Nevada

Great and professional company. Lia was great to work with. I would highly recommend leasing with them!

Professionals on taking your deposit down believing that you need to make property better than it was. They don't pick up the phone to follow up on request refund of my deposit. Took big part of my deposit. Unethical practices... I will be taking action. Make sure to be careful if you rent any properties from this PM since as all comments you can see how they roll. read more

Amazing company!!! The process of signing was efficient and painless! Fantastic job Oishi's Property Management

Elaine at Oishi was wonderful! Very courteous and informative. She addressed all of my concerns. Great visit!

This has been one of the most transparent and easy rental processes. They are thorough and friendly, honest and the properties are beautifully maintained. Natalie was a great partner to go through this with and I recommend them to anyone new to the city, rental homes and look forward to my new place. read more

I rented from Oishi for 6 years and they were ok on getting some repairs but they are horrible with interacting with renters, they act like you're a bother. When I finally moved they charged me for everything under the sun as far as repairs go, I made sure the home was empty and cleaned out, they charged me TWICE for getting a maid service because the one I got wasn't "good enough" they even charged me for painting the inside after I moved and usually property management will consider that normal wear from living in a house for 6 years and dont charge you.. They are horrible and stingy about giving deposits back and don't care about anything else but their money. Hard to deal with, not friendly and just want money. Rent somewhere else. read more

Love working with this company. Have been great since day one. Very friendly and helpful. Going on three years of renting through their company. Would highly recommend! The read more

I've been a tenant with Oishi's for 3+ years and I give them 5 stars. If you can find a place to rent in Las Vegas managed by Oishi's -- JUST SIGN UP. Here's why as a tenant you'll be happy. **The Oishi team members are always professional and personable. They even call me by name, not just my tenant # or address. **Their online system is easy to use and works super. **Whenever I have an issue (eg leaky faucet, HVAC problems) a repair company is calling me quickly -- within an hour or two. And, once the serviceperson comes out, they actually know how to fix what needs fixing. Seriously, I've been a renter over 20+ years in many cities. For me, as a tenant Oishi's ranks toward the very top. read more

Responsive property management. Very reliable with scheduling any maintenance that needs done

So to add on to my current review , Of how shady this company is,I Moved out on the 30th,Left some items for Bulk trash day on the curb ,left on a Fri bulk trash day was the next day .Put it in some furniture apps if anybody would like anything feel free to grab it, People came by took some stuff we checked on it after work a lot of items were gone Republic Services would get rest in the morning.Kim at Oishis property management sent me a list including junk removal? I know for a fact Republic services picked it up on Bulk trash day the next day after I was out, because we checked the night before and most was gone and we still keep in contact with the neighbors and they verified this.Then she took a bunch of pics of things that were already damaged when we moved in. If you use this property document everything!I I kept pics from my walkthrough when we first rented . These photos were from Dec 2020 when we did walkthrough before moving in . Now they want to use our money to replace and fix what was already damaged! read more

Over a week with no AC, they don't care about my kids , my pet or my family, house at 99 uninhabitable home conditions!!! read more

Oishi's Property Management - Thermostats temperature!! - Property Management Near Me - Las Vegas, Nevada

I've been dealing with this management company for 13 years and all these years my experience with them has always been OUTSTANDING. Anytime I've a problem they immediately fix the problem and take care or the situation. Even now that I'm no longer with them, anytime need advice or help, Leah is always incredibly friendly and helpful. I highly recommend thos company to anyone who is looking to rentordealing in any way with this company. SS read more

For the past several years Oishi's' Property Management Company has managed several properties for me. They have done an excellent job with managing the properties and keeping me informed of any repairs, etc. Lia Oishi has always been available, and very easy and professional to work with. I would recommend this company to anyone looking for a property management company. * read more

filled out the application turned it in, got approved, then got a call back saying that we got denied because our previous place we rented which was 8yrs ago, they had checked the report that we were late 6x of the 4yrs that we lived there made their decision to deny our application for the house. Keep in mind, we also rented another place for another 4yrs, they also wanted to have us drop the deposit the following day by 3p!! Now, we do work and we can't just drop everything at that moment ( so much for the aloha). The only thing that was nice was the agent that showed us the property , she was really nice, but the way they went about it was kinda shady, they approved you then turn around and deny you. I was very skeptical about all these negative reviews, but guess it wasn't meant to be. read more

I would give them less if I could. I wanted to see a property that was available and they literally said "it isn't worth our time to show you" then I got my own realtor to show me the property. Got a money order and went to the main office to submit. It is 3/31/2022 and they refused to let me in the building without a mask on. Then told me they couldn't rent it to me due to lack of income.... I can pay the full years rent up front with my bank account but without even looking at anything, told me sorry. We can't help you and locked the door. These people are a joke read more

The negative reviews are pretty much accurate. Pretty much everyone has said the same thing. Avoid this company like the plague.

We lived in Oishi rental home for 6+ years. While we loved the house itself and the neighborhood Oishi was an absolute nightmare. We always paid on time and took great care of the house! Simple repairs took SEVERAL calls and it was always a headache dealing with anyone, but especially our property manager Shana was extremely rude and unprofessional. Our neighbors had absolutely horrible barking dog and the HOA wouldn't listen to us because we were only renters but Oishi was no help at all! There were several things that never got fixed for MONTHS like our kitchen faucet... The list goes on and on. They are RUDE and dishonest! We would have easily rented for another 5 years but got fed up with the horrible service. PLEASE DON'T USE OISHI SAVE YOURSELF THE HEADACHE! read more

I had a similar experience as Steven mentioned. Came ready to submit an application with proof of all income, to be told that my partner & I don't make enough despite what printed paystubs and bank statements proved. read more

They are absolutely THE WORST!! Trying to charge over 6k in some BS charges! They wont ever see a penny from me. I hope this company closes down! Beyond terrible customer service. read more

Went for a viewing after Ken wanted to know my net monthly income, know well that my gross income was more than 3 times the rent. Ken kept nagging that I couldn't afford it and asked how I was going to pay for it. I left at an instant. Stay away. read more

I have been renting a home thru Oishi for over 3 years now. They have been responsive with any issues that have occur. They have a great team and the new web portal to take care of payments and open tickets works really well. read more

STOP. RUN. DO NOT RENT FROM THESE PEOPLE. Stay away from this company. Both renters and owners/landlords be aware! Literally the worst property management company to rent from. There were many red flag warnings prior to us moving into the property. 1. They have their tenants watch a homemade video on a laptop in their office, before giving keys to the property about how to change light bulbs, unclog drains and fix things so that you do not contact them. They advise you if you contact them for something you can fix yourself they will charge you for it. 2. You can not pay online, so unless you are renting a property in the Summerlin area be prepared to trek across the city to pay rent. 3. The property agent claimed it would be cleaned before we moved in as it smelled like cheap air freshener was dumped all over the house to cover a smell and it was dusty. The house was in the same shape when we received our keys. After moving into the property we had the fridge go out and all of our food spoil, because we were out of town for a few days when it happened. All of the electrical switches were compromised, you had to hit the wall for the switch to work (in almost every room). The kitchen sink stopped working all together, I was without a fully functioning kitchen for 3 weeks and each time I called in to ask what the hold up was I was told "You have a functioning kitchen, your stove isn't broken." Really?! Because I have no running water in the kitchen and can not wash my infants bottles, pots, pans or dishes?! Each time something went wrong it took literally 2+ weeks to have it replaced or fixed, or have the owner of the property sent out without notice to inspect for himself, which is illegal. In the state of Nevada they are required to give 48 hour notice, just to tell me that "It's just something were going to have to live with, even though it is an inconvenience, as the lights still work." When you call in with an issue they transfer you to a woman that speaks broken Chinese/English, "I don't know what to tell you pay your rent or move out!" is her response to the properties issues and malfunctions. So if I don't like having to hit the wall for the lights to come on or want a functioning kitchen or a functioning fridge, I should move out? Aren't those things that should be a standard requirement not a luxury? At the end of our lease (2 months prior to the end) they unlawfully changed our locks and locked us out of our house with our belongings still inside. On the 2nd to be exact. There was no 5 day pay or quit and we have receipts for prior months rent payment. When we contacted them they said there was a late fee from the month prior that was not paid and they evicted us because of it. Really?! I think that sounds pretty illegal. We contacted our attorney and they are in the process of compiling a law suit, as well as contacting the local news networks. They also had the nerve to send us to collections for the following 2 months rent that we were unable to be in the home, since they locked us out! Scam artist, worst experience ever! read more

Tenant with Oishi's for just under two years. Everything from application , move in, move out was efficient and minimal stress. Lia and team also super responsive whenever any maintenance requests were submitted on the portal. Great team, would hire them if I were to become a landlord again. read more

I have little GOOD to say about my experience with Oishi's. I lived in a home they managed for nearly 2 years. After accepting my application, I never spoke to the person assigned to that property. Upon moving in, she had indicated there would be some landscaping issues taken care of in the back yard. They of course were not. They did respond to work requests, the few I had in a timely manner. But I credit this more to the fact that the Owners had a home warranty service in place. My move out was A BAD experience. I had the home professionally cleaned and the carpet, also was professionally cleaned. I was moving across country and the company I used was emailing me the receipt. By the time arrived 3000 miles away and reestablished internet service ... they had called in another company to RE-CLEAN the carpet which was absolutely beautifully cleaned by ZeroRez. It was explained to me, that unless I provide a receipt ... they are required, by "company policy" to clean the carpets. What ever happened to common sense and a persons ability to clean up on their own. They weren't saying it wasn't clean, but it had to have a receipt. As a former Realtor and Property Manager myself, I am extremely disappointed in this policy. I am a single woman, I was NEVER late with my rent and I went well above and beyond in my efforts to leave the home in as good / better condition than when I moved in. Admittedly, there were some things that were accurately deducted from my deposit, but the CARPET was not one of them ... imho regardless of "policy". The first contact was Carol Shambarger, the person who did the walk-thru and was responsible for processing my refund was Maria Hale and her "supervisor" is Sheena. You might want to beware if you are considering doing business here! read more

We went for an open house today and right away the showing agent was rude and unapproachable. She never even introduced herself. There were around 6 other families seeing the house and they all left quickly without seeing the whole house due to how rude she was. We loved the house and it was perfect so we were the only ones to stay and view the whole house. We were also the only ones who were ready to submit an application With the cash in hand. The agent let us know that even 1 negative on our credit report would result in our application being denied. We let her know that we had a negative from the power company but paid it off and had the confirmation email, it just hadn't left our credit yet. She handed the money right back to us and simply said "then you'll be denied, here you go". So incredibly rude! It's probably a blessing in disguise we didn't have them as landlords! read more

This is an excellent property management company. When I moved in, the house was clean. Any time there was anything that needed to be fixed, they had a repair person call me the same day. Everyone at the office is nice and helpful. I had no problem getting my security deposit back. As far as the bad review about the maid service, I agree. They were rude and tried to over charge me. When I told the lady she was charging too much, she said that she will wait for Oishi's to call her after I moved out. I don't like how she made it seem like I had no choice but to use her service or I would be charged by Oishi's for a cleaning charge. I did not use the service and I cleaned my own house. I let Oishi's know about the maid service and that I was not using them. It seems like a scam to me. Other than that, everything else was good. read more

I am an out of state owner and have had Oishi take care of my property for over 10 years. Great service. You can trust them to take care of your rental property. read more

Most unprofessional people I have ever dealt with, constantly losing rents checks and wanting to charge you late fees because of their errors. Avoid them if you can. read more

One of the worst Property Management companies I have ever dealt with Shana W. has no customer service or regard for tenants. We were great Tenants I drove to their office every month just to pay rent and mind you I live in Henderson, so it was not a close drive but anyway On December 19th when I went home from work I saw a "No Cause" notice to move out by January 31st since the owners decided to sell the home I resided in. My lease was renewed back in August so how was this possible Ridiculous. We all know how long this process takes to find another home and pack so it was such an Inconvenience but did we get an apology even an ounce of any sympathy at all from this so called Property Management Company nothing at all! I called and asked Shana what the process was, does the Home have to be cleaned since we were given such a short notice. She stated the Home had to be cleaned and left exactly how it was left to us, then I told her if she realized how long it takes to find a place, pack and move. All she said was yes that's all, she does not care about the tenants. When we moved out they did not give our full deposit back I have read the reviews online the common complaint was they pick on the tiniest Knicks that is exactly right they do. The house was spotless carpets cleaned ready to move in. Our AC went out and it took 1 and 1/2 weeks for it to be fixed during the miserable summer. The emergency line was non existent no such thing also they will not deduct rent for you nor help you with providing a place to temporarily stay until the repair is done I have 3 kids so dangerous. On another note every time I came into the office to pay rent I would ask for a copy of my money order Yvonne from the front desk so would say that I had a receipt of my money order with their stamp already. BEWARE OF THIS PROPERTY MANAGEMENT COMPANY horrible!! I bought my own home & we are so Happy,the only upside to the situation. read more

As a home owner, I have been more than pleased with the level of service. Oishi's has been managing my property for over eight years now. Their Customer Service has and is tops. read more

I went in to this place a few days ago to get an idea if they might be a Property Management company that I might want to use. The receptionist appeared to be friendly. But when she called who I am guessing was the office manager to come up front to speak to me I was shocked at how rude and unfriendly she was. After about a half minute of very awkward conversation I left. read more

These f'ckers are bunch of crooks and inconsiderate. I lived at a property they manage for two and a half years. I had to live without an AC for two weeks during the summer and they didn't give a shit about the renter. These assholes told me to stay at a hotel if the house is too hot to stay but they won't even reimburse for it. Also when I moved out, they charged me $300 for touch up paint and $180 for cleaning some leaves in the backyard. They told us to use their vendor for cleaning where they guarantee the work, and it cost $325.They won't even show or give me the invoice from their vendors.These fuckers are bunch of crooks. Don't ever rent from these people. read more

Auwe! Thought this was a local Hawaiian owned and Hawaiian values company. Not so. They won't allow video showings via our Hawaiian values Las Vegas realtor to view the property for us, even with a disclaimer. Found out most other property management companies allow this type of viewing and application process for out-of-state renters prior to moving to Las Vegas. And they want the person on the lease to physically be there. What's the use of an online presence for future Las Vegas residents prior to moving? Really disappointing! No Aloha here. Judging by the bad reviews, no surprise here. read more

I wish I could give less then 1 star to this horrible company. These people will rip you off every chance they get, it's like they all meet up and try to figure out how to ruin lives. It's impossible to get a hold of these people to actually do anything. None of them care about their jobs, they are there to get a paycheck and get out at 4:59. Do not ever rent from these people. Your deposit will be there's. They will figure out any way to trim your deposit. We gave them a 3 page list of damages to the property before we moved in, they still managed to say that we had to pay for some of these damages . Absolutely unreal. read more

Stay away! My girlfriend & I got approved for a property that is managed by Oishi. We dropped off the deposit ($1400) We were later contacted by Oishi & notified that they made a mistake on the rent quoted to us. It was more money. I was told by Ashley that we could get a full refund for our deposit if we so chose or still rent the property. I notified Ashley that I would let her know of our decision after my girlfriend & I talked it over. Ashley & I AGREED that it would be ok if we let her know our decision by either that same day or at the very latest, the next day. Ashley called my girlfriend the next day & TOLD her (not ASKED what our decision was) that the property was going back on the market. We still had that day to let Ashley know of our decision. She laughed at my girlfriend when my girlfriend asked Ashley to speak to me about it because we had agreed on a time/day to make a decision. When I called Ashley to discuss this, she blatantly lied on the time/day our decision was to be given to her. And she tried to blame my girlfriend for her rudeness. She was rude to me after I called her out on not honoring our deadline. Needless to say, we are happy to not be moving into a property with such a rude and horrible property management company where customer service is non existent. If possible, stay away! read more