Driving from Alberta , lost some running lights , after stopping at 3 other mechanics who said wont…read moreeven look at it John said yes! He was able to fit me in and was so good about it! If you have an RV or trailer go here first!!

1 star out of 5. On Monday August 18, 2025 I had my car's…read moresuspension components replaced. They gave me an estimate that included 2 complete Strut assemblies, lower ball joint, wheel bearing, sway bar link or kit, Outer tie rod end, front wheel bearing retainer. The tech said that my 2 front struts were "weak and bouncy". I couldn't understand why he said that. There was absolutely nothing wrong with any of the car's struts. They worked perfectly fine! I told them that I did not want them replaced. I told them that I would be purchasing OEM parts from Toyota in North Bay. An appointment was scheduled for Aug 18 at 8:00 AM. I provided them with 2 each of the parts instead, so everything would be balanced, instead of waiting for the next one to fail. Peace of mind. When I showed up for my appointment, I put the box of parts on the counter and told them I wanted both ball joints, sway bars, and wheel bearings replaced. I told the receptionist I was not going through with the recommended strut replacements. Well, they went ahead and replaced my good struts with aftermarket new ones! When I looked at the invoice (after paying it) I was shocked to see the $637.52 charged for the shocks and labour!! I immediately confronted them, with this huge misunderstanding and requested they remove those struts and replace mine they removed. The owner, Guy, argued with me that I had agreed to having them replaced. At this point I got understandably upset, and told him I certainly did not approve my shocks to be replaced, as there was nothing wrong with them. After more arguing, he stated he would remove his crap, and reinstall my original Toyota shocks with the stipulation I was never to return to his facility in the future. What sense did it make for me to get upset, if I had wanted them replaced? They need to re-examine their procedures. It took them 10 days for them to issue a credit! Not very professional at all!

great team and they make you feel like you are getting your moneys worth. also they are super…read moreclose to where I live, so that's convenient

Dave is honest and has integrity!! Two qualities not so common anymore. Great service, fair…read moreprices, friendly staff. I have always had great experiences Excellent customer service.

Great experience at Sturgeon Tire! We needed new tires for our Dodge Calibre and Luc was great at…read morehelping us sort out the best tires for our car. As well, they fixed an engine manifold/muffler issue that had plagued us for a year ( a faulty install by the dealer shop). And even more, drove us to Service Ontario to complete some updates while our car was being serviced. Great shop, great people, great experience! I'd send my mom if she lived closer....