Great service. I was stranded in the Omak area and I called for a tow, the owner showed up in a…read moretimely manner and got me there.

amazing service, fast, friendly. will definitely recommend them to everyone for their automotive…read moreneeds.

I recieved a bad attitude when confronting them with a concern about my tire hubicentric rings…read morebeing mutilated and they were resentful to my indicating that " I don't want a caveman working on my van" I have been a costumer there for over fifteen years and now have lost trust. I will go to my Honda dealership they are always a class act.

I have only amazing things to say about this shop. They got me out of a bind. They're small town…read moreminded, and actually care about the people who come there. Overall they are honest, hard working, great people and all round wonderful to work with. Highly recommend!!

I have brought my car to Neil a few times and he's always been patient and been a man of his word…read morein fixing things that needed fixing. This is a garage where the owner stands behind his work - and will rectify things if something slips by. That's all you can ask for in a garage, right?

Drove in with an engine light and a car suddenly in limp mode, they squeezed me in right away and…read moregot me back on the road in time to make it to my kids Christmas concert and gave me a bunch of info on the recall code I was getting and what options I had to try and get the issue covered by Hyundai. Their super sweet office dog is a bonus and kept my kid entertained while we waited, everyone was very kind and helpful. Will definitely take my vehicle there for any future issues!

I recently moved back to BC from the Yukon and had to get an inspection to transfer my registration…read moreand insurance. I got hit with a $3,000.00 repair bill. Being that I am on disability and do not own a credit card, no one was willing to work with me until I spoke with Betty of Shadetree Repairs and explained my situation. She let me make payments and once I'd paid enough make the appointment to get the work done, scheduled me in. She even went the extra mile to find the most cost effective parts without compromising the value of the parts or repairs. My truck is now humming in perfect order. Great people, high ethical contribution to their community kind of business. I HIGHLY recommend them for your vehicle repairs.

I would give them zero stars but the driver was a good guy. The owner is a weasel. Quotes 1 price…read moreand extorted me to pay a higher price by threatening to return the car to his yard and charge a crazy storage price. Don't call these rip off artists.

I accidentally locked my keys in the car with my infant son today…read more Ushers towing was there within four minutes and had my car unlocked in thirty seconds. I can not thank them enough. A scary stressful situation and they were there. Fast, friendly. Amazing company. I'd recommend them to anyone. Thank you thank you thank you

Absolutely fantastic job. My truck looks brand new inside and outside. Dan showed up on time and…read morehis quote was accurate. I highly recommend Dan.

I have had the worse experience! Angie Gavin told me that the car I was going to buy that the…read morecatalytic converter had been replaced. After buying it 2 days later check engine light came on, the hill assist light and said check emissions. I brought it back and they cleared the codes and sent me away saying nothing wrong with it. Same issue with the lights same day came back on. I brought it back same thing cleared the codes and said nothing wrong with it. she said well how's the motor told me to drive it anways. Mind you I had driven there 2 times wasting gas had to find a ride to omak with no help from her. Well 3 shops later I found that the catalytic converter wasnt replaced. I reached out to Angie told her that the rear hub assembly was going out and it will be 600 bucks for that, 2 recalls, and the catalytic converter is bad. when they cascade did the inspection they found that the air fliter wasnt replaced, it was so nasty. Which her inspection sheet her employees did said that it was replaced it wasnt. I had to drive to wenatchee 2 times for the work to be done only the hub assembly and 2 recalls. I lost 2 days of work due to this. also alot of gas. When Angie Gavin knew I went to cascade subaru she pushed me for them to do the work. They the cascade subaru said catalytic converter would be 4100.00 dollars to replace it. I told her I can't afford that. The cruise control also stopped working due to the bad cat. A month goes by with alot of me contacting her with no results. Excuse after exuse! I told her I want the owners number and name, she told me no it is again the law to share it. She finally told me she would throw 1000 in and not charge me labor but said I had to pay 1250.00. She said she will only buy the aftermarket parts. I looked up and did research, I can get the catalytic converter aftermarket for 400 bucks. So in the end no help and car still not fixed. I didn't go days or months with these issue it was 2 days only 2! If you want to be lied to go there. good luck!

We purchased several vehicles from OK Chevrolet through Angie because of her excellent customer…read moreservice. Our first car (a Cruze) failed almost immediately, but Angie worked hard to make things right, even helping us with car seats while we searched for a replacement. We then purchased a low-mileage Kia, which served its purpose, and later traded it in with Angie for a Taurus. The Taurus had repeated issues -- blend door, brakes, charging system, ignition, electrical, and eventually the water pump. The warranty we paid for covered almost nothing, and when OK wouldn't repair the water pump (claiming they didn't have the tools), we were forced to take it to a Ford dealer at significant extra cost. Only after Angie intervened were we able to get the repair covered. Despite these headaches, we remained loyal to OK because of Angie's efforts. When the Taurus became unreliable for medical trips, we tried to purchase a new Chevy for warranty peace of mind. Angie put together a fair deal, but management undervalued our Taurus at $1,800, making the deal impossible. Later, desperate for reliable transportation, we bought a Jeep Compass from Colville (also owned by the same dealer group). After that purchase, I returned to OK for an oil change and was shocked when Angie confronted me in the parking lot, told me we were "done," and essentially ended our relationship as customers. This was incredibly unprofessional. I had been nothing but loyal, even when OK benefited more from the deals, and we would have gladly purchased the Trax from them if management hadn't undervalued our trade. Now I am left without a local service center and with questions about a warranty that seems nearly useless. Driving over 70 miles for service is unreasonable, and being treated with disrespect after years of loyalty is unacceptable. If this dealership wants loyal local customers, they need to treat them with fairness and respect -- not shame them for making a purchase at a sister location when no options were available locally.

I was visiting the area when my Dodge Ram broke down. My truck was towed to the facility after…read morehours. I had my 5th wheel RV in the veterans RV park and was leaving that day. The shop took care of me and was able to get my truck in quickly. They also had all the parts needed. They were able to have the work completed quickly and I was back on the road by noon. I received great service from Luis and he and his crew did a great job. The shop is clean and very organized. I am very happy with my experience and would recommend them should you need service or repairs.