I would like to give a big shout out to Terry Laurin and Happy Campers Kelowna RV Repair Service…read morefor the outstanding customer service they provide. I personally am going through some warranty issues on my new rv and am having a terrible time navigating with the company I purchased through which in turn is taking its toll on my health. Terry being intuitive and in the business for some time now realized things were not going as per specifications and questioned the whole procedure. Upon further investigation realizing I am getting given a total run around and that I truly have no idea of my rights in this situation Terry has taken it upon himself to help me straighten this out. WOW! Thank you stranger! You deserve all things great in this world! Thank you Terry!

From the owner: We specialize in providing the highest quality workmanship at an affordable rate. All of our…read moretechnicians are red seal qualified so you can rest assure they are amazing RV technicians. Lastly we are dedicated to providing you with excellent customer service.

Mirel is awesome. He showed up on time, he figured out exactly what was wrong, worked hard and got…read morethe job done in about an hour or so. His pricing was very reasonable and he gave me some small jobs to do to save me money from having to hire him to do some of the maintenance. I would hire him again and strongly recommend his services.

Top notch prompt work, very knowledgeable and fair prices! Pleasant to deal with both Vic and his…read moreemployee.

the best at what he does, excellent Very professional and very fair pricing, I totally trust himread more

Have booked several times to get my trailer fixed the guy from keystone mobile services he swore he…read morewould fix it properly as the whole back end needs to be replaced. Every appointment booked the guy would cancel last minute or no call no show then a month and a half of the run around the owner Rob, finally showed up and tried to half ass the fix by trying to glue it back together instead of replacing the back end. Would do no stars if I could this company Keyston Mobile RV Services is a scam and a joke. The Owner Rob is unreliable and a scam.

I recently hat keystone rv services at my home to check out the fridge in my camper van. First off,…read moreI was told that there was no room at the shop so that the repair person could come to me. I thought that was fine not a problem. The repair person was originally set for Wednesday. Finally, I called late Wednesday afternoon to see what had happened and I was told that he would be able to schedule for Thursday or Friday. On Friday I called again and was told that I should plug the fridge in and then he would come on Saturday to see what happens with the fridge overnight. I did that and on Saturday afternoon, he cam to look at the fridge. He was here for about 5 min. He told me that there is probably something blocking the fluid going through the coil. What I should do is to unplug it and let it cool. Then I was supposed to tap along the coil to see if I could unblock the blockage. He called this fix a "Hail Mary". In the meantime, I wrote a check for 131.00. I tried to call him for the next couple of days but never did get a return phone call. I really found that this was a gross overpayment for really no repair or help with the fridge at all. I really felt that I was taken advantage of and was ripped off and still have no fridge In my van. I have since then called around to other repair shops and after explaining the problem, they told me it was probably the coil. I just felt that KEYSTONE RV could have been helpful over the phone and not have wasted my time, and money on a bogus repair scheme.

Booked an online appointment to fix trailer wiring and received a confirmation. In a timely…read morefashion, Steve emailed me that he wouldn't have time and asked about alternatives. I replied with a couple of different options but heard nothing back. I understand people get busy but don't ghost 'em!

Thank you Steve for returning my call in a timely manor and coming out to fix my Furnace before the…read moretemperature dropped. Very friendly and professional service. Will be using Steve at Full Spectrum RV moving forward. Thank you Steve

Kelowna Truck and RV treated us very well! would recommend them to anyone looking to purchase a RV…read moreor anything really. Everyone we met was very welcoming and friendly. Fantastic service, answered all of our questions and concerns. Happy customers!

Horrible company to deal with. Dishonest and no communication skills amongst staff. Would never go…read morethere for ANYTHING AGAIN. DO NOT Trust ANYTHING they say. They will say anything to make a sale and then hang you out to dry. Dealship has gone downhill drastically. They must be hard up.

My brother and I were on an RV trip from Seattle to AK. On our first morning in Merritt, BC the…read moretemp dropped into the mid 20s. We turned on the furnace, but only the fan would run and no heat was coming out. We were referred to Citation RV in Kamloops and arrived there a couple hours later. We checked in at the front desk and the woman took our info and said Clay would meet us out back. We waited out back a few minutes and Clay showed up and asked us to turn on the furnace. We no heat was coming out he placed the handle of his razor knife over 1/2 of the furnace exhaust and viola the furnace/heat kicked on. He said he had seen the many times as it is a manufacture defect- they won't admit!! He cut a washer in half and placed it in the end of the furnace exhaust to test it- it worked perfectly. Clay then welded it permanently in place and tested it a final time. It worked great and our furnace worked the rest of our trip. We were out of there in little more than an hour!! I would not hesitate to take my rv there again in the future and recommend them with the highest rating. Super service at a reasonable price. Thanks again Citation RV!! Mike & Jim

We brought our malfunctioning Dometic fridge in for repairs. They diagnosed and fixed the issue…read morepromptly. I would recommend them to anyone in the area needing service on their RV or components. They also have a large number of RV parts and accessories, that we were able to browse while waiting for our repair to be finished.