amazing just amazing! from the greeting and knowledge and communication from Jordan to the work…read morebeing done ! efficient! on time ! and reasonably! thank you Jordan and crew!

Helpful staff and the work is always done well. Maintenance work is affordable. Last time I was…read morethere they showed me in the shop exactly what had to be done on my vehicle and why.

If 5 star maximum is allowed, I would give this business a 10 star rating! They are professional…read morein every way and I thank Scott, Ron and all those talented worker behind the shop doors. I was surprised and found myself babbling after checking out the paint and caring given to my 2008 SUV. I have worked diligently to keep it in top shape and was heartsick from KGH hit and run parkers. These professionals returned my vehicle to a like new finish and I can't thank them enough for the feeling of pride in my older model. They went above and beyond and I would recommend them to anyone reading this or asking me who to go to.

Hello Stacey. I have not heard anything from Craftsman Collision since you responded to my…read moreprevious poor review from 2 months ago. I stopped by the West Kelowna Steven's Rd location and spoke with your manager Ben again. I was told I would hear from the Operations Manager who is away on vacation. The paint job from your shop is bubbling and so is my anger and frustration from getting a poor repair and no resolution. Ben told me today that I hurt his feelings. I offered him my empathy and let him know I spent my career in customer service for more than 30 years so I understand. I have included pictures below and will continue to advertise and share my story until Craftsman Collision repairs it right.

Would never recommend anyone to go to this place. Ok so lets…read morestart with buying the trailer, smooth sailing, quick process. However when we arrived, they refused to accommodate us on a day that wasn't a holiday as there was no staffing . Ok fine, we'll wait until they are open. Show up the day of delivery to find out the trailer was malfunctioning, ok, we'll deal with it, in the meantime no communication as to what was happening, that was rhe start of the untrusting relationship that had formed with voyager RV . Meanwhile the techs and sales people trying to be distasteful and shelter the fact that it was broken, trying to shuttle us into the building so we didn't know what was going on in poor taste. I did appreciate all the effort that we found out they had "done" in making this trailer work but it was a failure to say the least. Now I know problems arise however since the very first day the only thing we asked for was the truth and to be straightforward. None of which happened during this process. The process in which multiple managers and sales people and techs were "trying to figure it out" but was UNSUCCESFUL Secondly. Throughout the week being told by sales people and managers that they would keep us in the loop not one phone call was received by Voyagers team, we (the buyers) had to beg to get in contact with them just to get awnsers, perhaps trying to hide the fact that thier equipment was faulty and they indeed did not know what they were doing. Yes voyager offered to pay for a hotel because the RV furnace (in the middle of winter, on a brand new unit under warrenty) didn't work, however, it is the LEAST they could have done with kids in tow knowing our reasoning for purchasing a RV in the first place. Yes Voyager refunded the trailer and the payment that came out of my account and on the promise of a full refund if the trailer was unresolved, great, I wouldn't say any other dealership would have done the same thing for thier customers for a BRAND NEW unit off thier lot, defective ON the lot even before delivering it I am entitled to a full refund under warrenty and consumer rights. As far as the payment made, it was made before we even saw or went to retrieve the unit so again, I was entitled to that, Voyager, once again very unprofessional to mention any sort of finances on a Google review. Yes we had a free (and late delivery) however, in my opinion is a sugar coat to make Voyager feel better about selling and distributing a beyond repair brand new RV, And the meaningless words of managment promising rectification. Lastly and more importantly, when we arrived to Voyager after the RV was towed away we initially were interested in starting another transaction with them. They took us into the office where we asked standard questions regarding a new unit. The manager in poor taste once again stated that he suspects when we buy (a new unit under warranty through thier company) that there would be issues with us being a client ie: if another piece of garbage would come out of thier store. I was repsectul, understanding and kind until the safety and well being of my family was compromised with no comminication in sight, besides "were working on it, and well get back to you" I would like to mention the unit we had purchased and had "complained" about 100% out of our control, A. The board was faulty causing it to disengage the slide B. The heat stopped working. Not something you'd expect from a brand new unit. We bought a new unit with voyager expecting it to be a value and it turned out to be nothing short of a nightmare

I would very much like to express the great customer service that my husband and I recently…read morereceived from Voyager RV, Lake Country, B.C. In particular , Deb Thiessen, Sales Associate with this very reputable company.. Deb did her utmost to place us into a travel trailer, and she went above and beyond, exceeding customer satisfaction and requirements.. We felt that Deb went the extra mile for us, and we thank you very much, Deb.. Her Professionalism and product knowledge about each product the centre sells really impressed us ! I would strongly recommend this reputable company, and Deb !, to anyone who is searching for the right unit to serve your camping and RVing needs.. Pat yourselves on the back..you deserve it ! Dianne M.Fleming, Telkwa, B.C.

I had a great experience dealing with the friendly staff at Cap-it Kelowna. They helped me with…read moretires, wheels, and a lift for my old truck. They answered all of the questions I had and were happy to go over all of the options available and make recommendations based on their know-how. Would highly recommend.

Have had problems with almost everything done here. Had the work done awhile back; but when my…read more(cap-it Kelowna installed) HID headlights cut out again and blacked out not just the complete headlight but fog lights as well, I decided to write a review and hopefully save someone some time, money and headaches. They are nice enough guys but customer service and quality of work was sub par based on my own personal experience. I wouldn't recommend this particular cap-it to anyone. I had a much better experience at the Cap-It's in Alberta.

Honest, pleasant and go above and beyond. Will save you money anywhere they can…read more They didn't charge me for the shop time to put my front end back on when we had to wait for a part. Owner is just a genuine guy with a great team.

From the first phone call we were treated with respect, consideration, kindness and thoughtfulness…read more The team at Precision Auto in West Kelowna have renewed my faith in mechanics!! You get what you pay for, and you only pay for what you get. what a concept!! And another plus...the work is done in a timely manner, and you are kept apprised. I highly recommend this team!!

Good price on tires and excellent service. Jorge is a great customer service rep and helped us…read moregreatly.

Our camping trailer had a flat tire at our campsite. We called in to see if we can bring it in to…read morereplace the flat tire. To our surprise, they offer on site service call for a very reasonable price. A young service technician, Cam, came shortly after the phone call. He was very friendly and professional. I found the overall service great and saved us a lot of hassle to bring the trailer in as you can imagine. Highly recommend!

They had said I needed a nitrogen pressure check then went ahead a did a diagnostic with out…read moreasking, increasing my bill by $75. They also took my insurance papers out of my car to see the VIN# and forgot to put them back. I was called the next day to inform me of this mistake. I was very unhappy with the level of professionalism as well as the change in service with out calling. I would not recommend them

Dave is amazing! It is refreshing to find someone that still cares about their service and what…read morethey do. He saved me money and explained everything as he went and why he was doing things. I will recommend to as many people as I can.

I had Eric come down to the KYC docks to diagnose and repair my non starting boat.His service was…read moreprompt,he seemed very knowledgeable and the billing was fair.Cannot ask for anything more.

I've owned boats for years and have also gone through several "want a Be" mechanics. Wiciked Marine…read moreservices has solved many ongoing problems for me. I've found them to be very honest, price conscience and knowledgeable. There is no wasted time and they are quick to identify the problem and find a cost effective solution. Highly recommend them for all your marine and automotive needs.