This guitar shop deserves the reputation it has. Great selection of instruments and their service…read moredepartment is very professional.

Amazing stock. Helpful service! They had a guitar that is rare and they put it aside for me till I…read morecould get there from Milwaukee. They have some of the best luthiers, too!

A HUGE shout-out to Brass Technician John Cooper of Meridian Winds, in Okemos, Michigan. My Dixie…read morehorn (1918 Conn USQMC Helicon) was in need of some LONG overdue TLC. John did a chem bath, cut down the tuning slide to help intonation, and re-soldered braces. He made sure the horn is completely up to snuff, and ready to play! Thanks so much! Well worth the drive!

I have now had 2 instruments repaired here. The 2 hour drive is worth it. The utmost care was…read moretaken and the knowledge was clear from all I dealt with. I have an old old soprano sax that plays like a dream now. It was an inexpensive piece that i don't use often but when i need it, i need it. i have a 1976 Selmer Mark VII alto. It is in beautiful condition but needed some maintenance work. Liam took great care and she plays like new!!! I'm so happy. Totally worth the drive to see the experts!!

I purchased a guitar on March 27, 2025 at the Lansing, Michigan Guitar Center…read more Guitar: Cordoba C12 CD Today's date: April 23, 2025 The sales associate who entered the sale was apparently a trainee, since she had a trainer/manager talking her through the POS procedure. The guitar was in need of setup. Action was too high and the body was covered with greasy handprints. I never even took the guitar home. It hadn't left the store, yet. The trainer told me that they only had two part-time repair techs and it would probably be two weeks before my guitar was ready. I called Wednesday, April 9 around 5:00 PM to find out the status. It seems that, when I called, they were down to only one part-time tech. Also, after two weeks there were still 8 guitars in the queue ahead of mine, and the part-time tech had no sure idea when he would get to mine. "Monday or Wednesday of next week?" I gathered those are the two days he works. On Wednesday, April 16, the tech called me to tell me that the setup was done, but... Oh, no. Apparently, a new employee, now ex-employee, carelessly placed something heavy on the shelf above the workbench where my guitar was being set up. It fell on the guitar and damaged the top. He said he would fix it for free. I said that I wasn't happy with that, since my NEW guitar had never left the store and it was now a "damaged" new guitar that I paid full price for. To Fish's credit, when he realized that, he spoke to the manager about getting me a new guitar. She agreed, but it had to be ordered because they didn't have another one in the store. Fish said three to five days for it to come in, and he would set it up as soon as it did. Buying a guitar should not be this hard. I paid over $2000 for a guitar I haven't been able to take home and play, yet. I am not happy. I can't be upset with the tech, since he can only do so much in the time he has available. The fact that this store is working with only one part-time tech IS upsetting, given that they continue to sell guitars that they can't service. As of April 23, nearly four weeks since I first purchased the new guitar that was later damaged at the store, the replacement still hasn't been ordered. I have had enough and will travel to the two hours to the store to get a refund. No stars for Lansing Guitar Store 324.

Sales staff very helpful. I had a defective interface. Jonas was very efficient took care of me…read morepromptly. Awesome selection of products. Will be a return customer.

Scott was so very helpful very professional knowledgeable! I…read morebrought into him my antique Kay n3 guitar.... With his help along with music manor soon I will have my antique repaired and playable. They are definitely very professional and knowledgeable I would not take my business anywhere else.. a thousand thank yous to my new friends at music Manor. I would recommend them to anyone..

I was searching for an acoustic guitar that everyone said was on back order. I searched and the…read moreMusic Manor had one in stock. Every other place that showed them in stock actually didn't have it when I called. The Music Manor checked and they did in fact have one, the only one in the lower 48. I called, I asked a lot of questions and they never got annoyed. Before purchasing it I expressed my hesitation regarding shipping delays and possible damage during shipping since this was the only one and it is a gift for Christmas. I made the purchase and these guys exceeded my expectations on every level. I paid online, they shipped it UPS the following day with signature required. It arrived on my door step the day after that. It was faster than I expected and packaged with so much protection that it would have survived a war zone! Thank you Music Manor for patience, professionalism and all around excellent customer service. People you can shop online with these guys without hesitation! Thanks again for helping making Christmas 2023 a memorable one!

Really knows what he is doing. Restrung and adjusted the action on my acoustic. Plays beautifully…read morenow. Highly recommended. It is out of the way, but worth the drive.

Awesome. Mr. White is a very knowledgeable musician and luthier. Wide selection of musical…read moreinstruments.

I have had a positive experience with this business for over 40 years. They have great prices and…read moreservice. They sell the best brands of instruments. They have great customer service!

If I could give negative stars I would. From sales to service this place is terrible. Instruments…read morethat go in for service come out worse and with more wrong then when they went in. Never gets fixed the first time. I will never recommend this business and will discourage my school from partnering with Marshall Music. There are better options like Meridian Winds who also partner with schools. Lack of communication with customers shows they don't care about retaining customers.