I've used this company multiple times for various watch repair services and it was been an…read moreexcellent experience every time. I had them service my great grandfather's 100 year old pocket watch. They took amazing care of it and gave me a bunch of pointers on using and maintaining it. I recently visited to have a watch battery changed and a bracelet pin replaced. They took care of those two issues on the spot. I don't have to wait long at all and their prices are very reasonable for the excellent quality work they do. I highly recommend the Watchmaker to take care of your most valued watches.

He replaced the mushroom pin on my Tissot Seastar in about 5 minutes. Very nice guy! I would highly…read morerecommend.

tried telling me my Rolex was fake ! well it's not, bought it from an authorized dealer in…read moreIndianapoli. all I wanted was a link taken out , I'll never return.

Loved Kelley! She was absolutely amazing, friendly and helpful. Got a ring I liked for my wife and…read moreeverything went smooth....except for Bill. He had a bad attitude...I found a ring we liked and we were sitting down looking looking over things and pretty much ready to purchase and I asked, is that as low as you can go in price? A question he gets everyday for years I assume. His attitude was so shitty like I just asked if he could just give give it to me for free or something...I told my wife in the car how much his little crappy attitude upset me...I came back later and told Kelley about him...he definitely threw away me as a customer, which isn't that big of a lose.. but he also threw away recommendations that I would have given if he didn't have that little pissy attitude.

Very reasonably priced. He is so knowledgeable and trustworthy. I would definitely go back for any…read morerepair or battery change.

Stefano did a great job on a watch I had, replacing a special battery in a solar enhanced watch.read more

Amazing customer service. The proprietor was very kind and very knowledgeable. I used to work in a…read morejewelry store and if you have a special watch, bring it here -not a box store or shop that doesn't specialize in watches. It's hard to find craftsmanship like this anymore. We're so lucky to have a shop like this in GR! We will definitely be back!

I just came in for a post card but I overheard a few phone calls so I do know this is a good place…read morefor old fashioned watch repair. I am ludicrously proud of myself for opening with a sentence that no one under the age of 40 would understand.

Took two clocks here. One just jad a broken spring. They said they had to redo and replace…read moreeverything. Had clocks for over a year. Over $500.00+ later one of them had parts that worked when i took them in but now did not. Other clock ran for maybe two weeks then stopped. I would never use this company again.

From the owner: Antique Clock repair and new clock repairs, also Watch Repair. Also Watch battery replacement as…read morewell as watch bands. Services include watch band sizing. We service pretty much every type of clock from quartz battery operated clocks to cuckoos, wall and mantel clocks from new to antique.We do in house Grandfather clock repair service calls too. We offer new and antique clocks and even cuckoo clocks. We are also one of the few clock shops that is open for regular business hours. Our service area includes: Ann Arbor, Leslie, Hillsdale, Jonesville, Chelsea, Dexter, Lansing, Mason, Eaton Rapids, Albion, Brooklyn and more. Stop by our showroom or visit our web page.

This place is wonderful. I have gone here for many things and I've always been super happy with…read morethe end result. This time Maura helped me. In January I lost an earring that my husband got me for an anniversary 28 years ago. I wore them ALL the time. Maura said to give her some time, she would do her best to find a new pair. About 4 weeks went by and I received a call that my earrings were in and ready for pick up. I was so pleasantly surprised when I saw them, they are almost identical to the original ones. The staff as well as Jim, are just great people they truly care. They take a little longer with jobs but I've always been very happy. Great place, trusting, kind people

I went in to repair a chain clasp that was broken. The man who helped me was very friendly and took…read moreit in the back and bent the clasp back into functioning shape in 90 seconds and handed it back to me--no charge. I was fully expecting to pay, as other large-chain stores recommended a new clasp. I highly recommend visiting Rose Jewlers over other chain Jewelers in the area for fair pricing (have used Rose previously) and top-of-the-line service.

This is our second time, dining here, and as usual the Oppa was good! Unfortunately, there were…read moreissues with almost everything else. We were brought no silverware or napkins by our waitress, and another waitress noticed that and brought us what we needed. The burgers and patty melts do not come with anything, not even potato chips! I could see being charged if you want fries, but I don't know of any other place that doesn't give you chips with your burger. We asked for lemon water with our meal and one came out with a lemon in it and the other with nothing. The place was not busy at all, but it took a while to get our food, and the waitress apologized for bringing the salad out ahead of time, which I thought was very strange since that's the way it's supposed to be. About two minutes later, our main meal came out l, so we didn't even have enough time to eat our salad. Regarding the salad, it was listed under sides and it said side salad, six dollars, but apparently we missed a little *, which signified that it was an up charge for a salad and it was $7 dollars, not $6. Not sure what made that small side salad with just tomatoes and cucumbers and croutons and upgraded salad! Prices were a little bit higher than expected, and they offer zero discounts for seniors, military, law-enforcement, educators, or anything. She basically said "we don't do discounts." We probably won't be back there, because we feel like it's pretty much a money grab!

Please be aware that he provided great service when he was in business, but I just called…read more(1/11/2025) and received the message that, sadly for us, he retired 1/1/2021. He recommended On the Hunt Antiques (on the West Side of Dixie Hwy across from Big Lots) for Wall and Shelf Clocks, and recommended Northville Watch & Clock for Grandfather Clocks.

I've known the owner for years, he has the skills and knowledge few around do. Every visit has been…read moreprofessional, helpful and worth the time. Each of my children have received a watch (with engraving) from Doug Sofia. Whenever our jewelry store would have a watch question or repair THIS is where we've trusted to assist us. "Hands down" best watch man in town.

Oof, what a rough experience. Took a cheap Casio watch in because I thought it needed a new…read morebattery. Never been to this shop, but found it by Google search and figured I'd support a small business. Older gentleman was the only one in the shop - he took my watch and said he'd take a look. He opened up the watch and said the battery was "like new". I said, "Well thanks, I don't want to waste your time." He says, "Well, I've already got this all opened up." (!) I wait a few more minutes for him to tell me more, or return my watch. Nothing. After about 15 minutes of waiting, he finally exclaims from his workbench, "You may have to leave this here a while - I've never opened one of these up before and [nothing's going back together like it should]." I left my name and phone number and asked him to call me when it was ready to pick up. This was on Friday at lunchtime. No call comes the rest of the day, or the next day. Closed on Sunday, still no call Monday. Finally, after work Monday I go by to pick up the watch. He hands me the watch and says nothing. I say, "Did you end up putting a new battery in?" He says, "That one's like new." (So, no.) I say, "Do I owe you anything?" He says, "Well, I gotta charge you $12 for taking that thing apart and putting it back together." Here's the thing, I'm all about supporting the little guy and honoring their time. But what about my time? Dude took my watch apart without knowing he could put it back together, then never called to say it was done, kept it for three days, and didn't actually DO anything. If it was my shop, I might say, "Hey, I'm not gonna charge you today because I kept it for so long and didn't actually do any repair on it. Have a nice day. Come see me when the watch actually stops and we'll get it fixed up." Instead, the guy got his $12, but I'll never go back there again.