After water damage in our home we contacted Precision and from start to finish they were a great…read morecompany to work with!

They were super helpful and responsive, we had some mold growth around our HVAC system in the…read morewinter and they were able to schedule us for a few warmer days so we wouldn't be without heat on very short notice. The affected areas were very neatly cleaned up and their workers were polite and knowledgeable. Can't recommend them enough!

Our plumber that came to address our leak recommended this company. I checked online and saw the 5…read morestar reviews and gave them a call. I would love to have received 5 star service and give them a great review but unfortunately it was a terrible experience. Biggest issue was poor communication, second poor planning and miscalculation of costs. The first guy said to expect the project to take about six weeks, that was on September 15. The project wasn't finished until January 13, much of that was their poor planning but some was due to communication issues with the insurance adjuster. They kept trying to get "us" more money, which none of the money comes to us only to them. So I think this is key to the poor service we received. I wish they would have told us up front they didn't want to do the project for what our insurance gave. One thing they made a big argument over was needing a trash dumpster, insisted they had to have it. Finally the adjuster gave them the amount for a small dumpster. They never had a dumpster on site. So the extra three weeks it took wasn't worth it to us at all. We provided details of products we wanted to Chelsea on 10/17. We knew that there could be a difference in the replacement value of our countertops and what we had picked out. They got the contract to us on 11/10 and did say there would be a separate contract for the backsplash since it wasn't covered in the insurance settlement but part of it actually was covered by insurance. Also they did not credit us for the amount insurance paid toward it until I caught it and pointed it out. They made no mention of additional costs of countertop and the contract showed the countertop included. Two weeks into the actual work, 11/25, they contacted us saying we would owe them an additional $5718 (34% of the total contract fee) for the difference in materials. This should have been disclosed at the time of the contract. In their calculations they failed to credit us everything the insurance had allowed. They also had referred us to ProSource for picking out materials and their price for the same materials was $1841 less than who they chose to buy it from which shows they were more interested in lining the pockets of their business buddies than getting the best deal for their "customer". Also they knew it would take a week to get the materials in and another week to fabricate yet they didn't order it until two weeks into the actual work causing more delay. The countertop going to the stove was made 5/16" too long. That might not sound like much but it pushed our stove over and made the back edge of the stove hit at where the outlet is. The plug is pretty thick so the stove wouldn't go back flush with the wall as it did before. When I sent this message to Chelsea she didn't respond sorry let me have them look into it and see what we can do. About an hour and a half later she called with Paul on speaker with her. They said they talked to the contractor and he said our previous countertop wasn't square and he kept getting different measurements every time he measured as if that's a legitimate reason for the measurement to be off. Showing again they don't care about us but protecting their business buddy. After our pushing, it took over two weeks for them to get an electrician out to move the outlet, not the best solution, it would have been much better to have had the countertop cut correctly. The other incident that shows their lack of consideration for their "customer" is the faucet. When they went to install it on 12/22, they had misplaced a lug nut and it's specific to the faucet and can't be bought at a regular hardware store. We were told it would be two weeks before they could get the part, thus delaying having a workable kitchen two more weeks. When we decided that wasn't acceptable and insisted that they pay to replace the whole faucet and get it installed before Christmas they said the contractor would be here on the 24th to install it. He didn't bring a new faucet but said that when we pushed them they chose to pay the extra shipping of the part to get it overnight. That should have been their first choice seeing they were already running behind the completion date not expecting us to wait two more weeks. Lastly they said at the beginning they would do a walk through and take photos after everything was finished. They never did.

Super Professional Honest, Fast Response Time!…read more I was very impressed with the RestoPro team. I had a leak in my roof which caused some water to drip through the ceiling of my dining room after a big storm in June 2023. I called RestoPros on probably the busiest day of the their year (tons of damage all over town). They texted me back immediately, letting me know they were on a job and that they would call me shortly. Lo and behold, 5 minutes later, they called and ended up coming over an hour later. Their tech was super knowledgable, and went into our attic crawl space to discover that the leak was small, and the damage was minimal. Paul, the owner gave us some recommendations and counted our meeting as their complementary consultation... So it was free of charge! They could have easily convinced me that they needed work, but instead, they took the honest route. I love these guys.

I hired Paul Davis Restoration to restore my home and personal property after the Memorial Weekend…read moretornado in Claremore. I had lost my husband only a few months before. Working with this company has been an extremely stressful, expensive, humiliating and crushing experience. Their employees have treated me with disdain, insensitivity, rudeness and disrespect. They ignore my calls and voicemails, have not addressed my needs. Their demolition crew had absolutely NO respect, were exceedingly careless and unprofessional. They even carried some of my personal outside decor into the house for their enjoyment. They used and destroyed MANY of my tools and fixtures. The siding contractors were incompetent, wasteful, unreliable and unsupervised.

They do poor work and then won't honor their warranty. They give an enormous amount of excuses for…read morenot covering work.

Bobby and Zane and Vernon were so polite and professional! They knew exactly how to fix our…read moredisaster! They kept us informed of what was going on and were very thorough throughout the process of fixing our home!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

This company is phenomenal!…read more When we had a hot water tank leak, resulting in damaged moldy drywall, I called ALL DRY; within a couple hours, Mike Andrews came over to the house and assessed the damage and promptly gave me a work estimate. The cleanup and repair was logistically challenging, because the hot water tank had to be removed for the work to be done, resulting in a lack of hot water for the house for the duration of the project. Mike worked with me and the plumber to have the entire project done in only 2 workdays, so the house was without hot water for less than 48 hours. The plumber came first thing in the morning, and ALL DRY came in the afternoon to remove and treat the damaged walls. ALL DRY returned promptly the next morning to replace the drywall that had been removed. That afternoon, the plumber returned to replace the water heater. I will steadfastly support any company that values my time. They showed up when they were supposed to show up, and did exactly what they were supposed to do. Each of the workers was very nice and polite. They were extremely efficient, neat, and professional with every step of the process. When they were done, the cleanup was thorough; it was as if they had never been there! I wholeheartedly recommend Mike Andrews and his ALLDRY crew!

NPROFESSIONAL EXPERIENCE -- UNACCOUNTED PROPERTY & INCOMPLETE WORK…read more DO NOT LET A HIGH STAR RATING FOOL YOU. When hiring a contractor, read the detailed negative reviews carefully and pay close attention to how a company handles problems when they arise. I am sharing my personal experience as a homeowner so others can make an informed decision. Questionable Mold Remediation Recommendations: After testing was performed by a company they recommended, the laboratory results reported no mold growth. Despite those results, I was still sold and contracted for mold remediation services based on representations that mold was present. Incomplete Work & Additional Expenses: The remediation work was not completed to my satisfaction and left the home unlivable for a period of time. As a result, I incurred additional expenses for temporary lodging and third-party cleaning services. Unprofessional Handling of Personal Property: Employees removed personal belongings from my home using personal pickup trucks. Following the project, numerous items were missing, discarded, or otherwise unaccounted for. I was never provided a complete written inventory, chain-of-custody documentation, receipts, or a clear explanation of what happened to the removed items. Missing & Unaccounted Property: Thousands of dollars' worth of personal property remains missing, discarded, or unaccounted for. To this day, I have not received documentation adequately explaining the disposition of those items. Lack of Resolution: My attempts to resolve concerns regarding property handling, billing, and the quality of the work were met with little accountability and insufficient communication. This experience caused significant financial disruption, inconvenience, and stress. Based on my experience with the handling of my home, belongings, and concerns after the project, I cannot recommend this company.

I cannot thank Assurance Restoration enough for saving my home from even worse damage. I cannot…read morebelieve how fast they worked and how kind all of their employees were. They worked side by side with my insurance company and were so patient with me. I never once doubted the value of craftsmanship I was getting. I'm looking forward to my bathroom remodel! Who would have thought a kitchen disaster could turn into my dream bathroom! What a great company!!

Such a great and peaceful experience with Assurance Restoration. They were very experienced and…read moreknowledgeable when discussing options for our home. The customer service, products, expertise, and timeliness was unmatched. My husband and I are very pleased with our new paint, flooring, and baseboards. Not to mention their help with businesses during the COVID conditions!

I have been working with Burggraf on a home restoration from a water leak for 8 months. we have…read morefinally moved back in and they cannot finish the paperwork. After you sign a contract they will not do anything unless you keep calling them, even now I still keep calling them to finish. I heard that everyone in the office are all family and supported by wealthy family members. They are very conceded selfish lazy shallow people with no sense of urgency, everytime I see a commercial or see their giant truck go by I want to vomit.

It took 3 months from my first call in Dec to mid March to complete the restoration of my 22 sq ft…read morebathroom that had water damage. Original estimate was $1700 after the work was completed they sent a NEW estimate for $3900. WHAT?!?!? It's been so frustrating trying to get to someone that can explain the discrepancy. Finally after a couple of weeks we reached the GM, Robert, who told us he would "make it right". Received 2nd new estimate that day for $3400.... Still WHAT?!?! They had not pd their subcontractor so he filled a lien and we got a copy of his invoice to Burggraf (dated the day after completing the project) and his bill to them was $2350. So basically they have been trying to rip us off from the start. Horrible customer service. Telling everyone I know and perfect strangers not to use them. If I could give them 0 stars I would!