This place is unfair and doesn't feel for people who sick! If your sick it doesn't matter don't…read moremiss your appointment! Cause they will tell you not to come to their practice no more! I've missed 3 times in years and they told me not to show up ever again! I only missed once in a year! I was puking my guts out! I had the stomachs flu and they would rather me come sick then be honest and call them to reschedule! I was never disrespectful or negative to anyone in any way ever!! I thought these guys were the best!! But I'm sorry I was sick and I don't understand why the permanent ban?? I wish you guys the best either way!!

I walked into Genesis Dental last February (2024) with zero pain and zero discomfort, but Dr Teeple…read morechanged all that. I had a broken crown that needed replacing and while the front staff and assistants were all very helpful, Dr Teeple simply would not be satisfied until she had drilled away so much of the remaining root of my tooth that she exposed the nerve and caused me to then need a root canal that was absolutely unnecessary until I fell victim to her incompetence. She even drilled off a part of the tooth next to it and when I called her out on it she said that it had broken off on its own....as she was drilling. How very coincidental. The root canal took well over two hours and I was in such agony the entire time I was literally crying in the chair and had to ask her to stop several times. I am normally a great patient and have never experienced so much fear and pain at any other dentist. Dr Teeple set the new crown too far away from the next tooth so now there's a substantial gap that captures EVERYTHING I eat. Chewing is uncomfortable at best and I can't even chew gum without having to floss immediately afterward. I cannot chew on the side of my mouth that was damaged by Dr Teeple without extreme pain. Without exaggeration, I now floss upwards of a dozen times a day because there is nothing I can eat that doesn't get stuck in the "Teeple gap". So now, 11 months later, I still have extreme pain at the tooth she ruined and after seeing a different, competent dentist a couple months ago I discovered that Dr Teeple genuinely did such a poor job with the unnecessary root canal she forced me to have that there's been a steadily growing infection at the site and now I may lose that tooth!!!!! All because I trusted Dr Teeple and Genesis Dental. I contacted the owner/manager and got them to refund the amount they charged me for the unnecessary and botched root canal but since I have to live every day with this ruined tooth and pain I see no reason why I shouldn't share my experience so hopefully no one else unknowingly falls victim to Dr Teeple or Genesis Dental.

The new Orthodontist sucks, she doesn't not interact with the patients, not one bit, she just comes…read morein and does whatever she needs to and leaves, she doesn't even tell you to open your mouth just shoves her tools in between your lips.

Do not go here. They do not value their customers or contracts. At one point they offered life time…read morewarranties and then when I went in to get my "lifetime warranty braces" they scoffed and said they don't have those, although they said in my contract it did state that. now on the other post they say, mm didn't find you, when in fact bro i should just post a TikTok so no one ever goes here. You guys don't give a solitary f about your customers.

I've always been treated well and they are very pleasant people , I would recommend them to…read moreeveryone I know

Charges twice as much as my last dentist for a cleaning! And he doesn't even do it, his techs do…read more I won't be back.

These guys are awesome my teeth are looking great and they are so nice! Definitely recommendread more

they are the best and super nice we appreciate that. They took with us, and how they us…read moreunderstand how they work. My daughter was really glad that they helped us out

This was my two year old first visit to the dentist! He was so scared but the technician and the…read moredentist were patient and kind and helped as much as they could to have him calm so they could do his exam. He still talks about how the Dentist checked his teeth. Highly recommend them for children!

Dr. Gregory Johnson is perhaps the best Dentist in the state of Utah. This review is long over due…read more He extracted a wisdom tooth from my mouth in the matter of seconds with ease, the tooth did not break at all, it slid right out. Consummate professional that anyone would be thrilled to have! I cannot leave out Brittney the Dental hygienist. She is a straight up stud. Really sweet and great at what she does. She pays close attention to detail and is very deliberate. I look forward to my cleanings! This recommendation is essentially a guarantee that you would think nothing less then 5 stars with these 2!

Good care, starting with the very friendly receptionist. everyone is very reassuring and calm and…read morefriendly. Offers you gas to relax you. It was nice to watch TV during the procedure, extracting two molars in my case. It made the time go by faster. I recommend them. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I love going to the Dentist now. Dr Smith really makes me feel welcome . I used to hate the…read moredentist, but now It's nothing

Made an appointment for a cleaning only to be told that they don't do x-rays and cleanings at the…read moresame time. It took over 30 min to be seen (apparently my time isn't important). They were able to clean my son's teeth but not mine. Then going over the pricing per my insurance and they nickel and dime everything! Don't go here unless you want multiple appointments and for them to charge you for a basic cleaning. I was not impressed nor will I be returning.

Monarch Dental is not an upfront company. We had pre-approval for a dental procedure that was later…read moredenied by our insurance. The same procedure was covered for my spouse under the same insurance. When we spoke to the insurance company, we discovered the reason for the denial was that the codes approved and billed were not the same. Despite having it re-billed and following up every two weeks since December, the insurance denied it again for the same reason. Monarch's excuse was that the pre-approval is merely an estimate of the amount covered, not specifics. BE AWARE and avoid Monarch Dental unless you want to be in debt to a chain run from California where their offices don't even work together. I highly recommend finding a local office, like we did, that will ensure great care, provide real approvals for your case, and save you from being taken for over a thousand dollars. This is not a company I would endorse or use. The staff has no clue what each other is doing, nor does their corporate office.