Yesterday I was in a tight spot. I had a flat tire on a vehicle that does not have a spare tire due to the complexities of all wheel drive. I live 35 minutes from Spooner so I was nervous about whether or not I would get it to a shop safely. I went to the shop that sold me the tire but they were booked for the day. That shop directed me to Jocks. They very busy and I expected rejection from Jocks. Instead, the guy at the service desk said they could make the repair in about 20 minutes. He was true to his word and I was on my way in 45 minutes. The price of the repair was half of what I expected. I will be a customer of this business for future repairs. read more

In an attempt to go shopping on a Saturday afternoon, I discovered my car would not start. I called Jocks and a fella came within 30 minutes with a jumper pack (now, mind you..the shop is not open on Saturdays only the tow portion) When my car failed to start after a jump attempt, they advised they would tow it and see what the problem was on Monday. Approximately 20 minutes later, Jocks returned with the tow truck and a brand new battery. He changed the battery out in my garage within minutes and it started right up-no tow necessary. I can't express my appreciation enough for this small town business. I have always had excellent service and the prices are decent. You cannot find that level of care, service, and response time very often. Thanks Again Jocks! read more

Jocks Auto & Truck Repair - Tires Near Me - Spooner, Wisconsin

I had replaced the tie rods on my wife's KIA optima. Now they have my blazer. I will keep everyone up to date on my experience with them.

I had a tire go out right before Spooner!! Looked up Tow Trucks...decided on Jocks!! Within an hour they had me towed. Tire replaced....and back on the road!! Staff was friendly!!! Thank you so much...for the great service!! read more

Visiting from out of town having a car break on you is scary I called Jocks, they were willing to take my truck in. I was nervous to go to a new place, but they treated me like I've been going there forever. They figured out what was wrong with my truck and told me it was safe to drive home 7 hours away. Good honest company. read more

we dropped the car off on the way home to Minneapolis, and while Jocks was not able to get to the vehicle right away due to high demand, they were very friendly and helpful, and were happy to help coordinate with AAA. read more

Not sure how the actual auto service is here at jocks because I didn't feel comfortable taking my car to Jocks due to the conversation I had with the Woman answering the phones, I asked for a diagnostic she said, what's wrong with the car? with a horrible kind of attitude, so i understand we all have bad days, I had explained thinking it's the timing chain but I'm no mechanic and asked what the diagnostic plug in test would cost to have done? See if we are even on the right path! She wouldn't say how mucstill talking rude wanted all my info, and car info so I gave the information she wanted and again asked what i might be looking at for a price of the diagnostic? She rudely interrupted me saying that it is all different if they need to take the car apart... at that point I'm thinking all I want is a estimate that's all just wanted the diagnostic not a bunch of peace's back in a box just plug in and take a look let me know what might be the issue! So I asked what's the hourly rate no response.. then asked what a plug in diagnostic costs finally got a response, she says 30$ dollars, I think that seems reasonable! So I ask if I can get the car in for this even though every red flag in my mind is being waved, she says what day, still being very rude... it's Tuesday, I asked what day is best for you, she says Thursday... now I'm getting irritated that she has this attitude and asks me these questions and knows that I couldn't get in until Thursday so why not just say I have a opening such and such days instead of playing the guessing games.... so I make the appointment for Thursday out of good faith that the mechanics shouldn't suffer because of there incompetent receptionist! Now I have said yes let's make it Thursday and if there are any issues I will call you back and as I'm saying this to this woman she starts yelling excuse me excuse me interrupted me and says, are you coming to this appointment or not, repeating herself over and over yelling into the phone like a four year old child! So I stopped talking waiting for her rant to end and said, yes I will be coming unless the car doesn't make it there, then was cut off telling her I will make it and she says, ok see you Thursday! Like she had won some kind of battle that only she knew about and hung up the phone... sorry last straw, you won't be hanging up on a potential customer like me so I called back she answered and I canceled my appointment.... she seemed happy that they didn't get the job so I guess she won her own battle! So sorry for the honest review Jocks feel free to contact me you have all of my information and I live less than a mile from your shop, to bad I won't be doing business with you due to the lack of respect of your receptionist! One star is honestly to much! Thanks for taking the time to read this review and hopefully this saves you the headache of being talked down too! read more

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We've been customers for many years and because of that know Jock and many of the employee's. Jock's is the type of place that goes beyond expectations with customer service in general. Example - yesterday I brought my boat, motor and trailer in to have the wheel bearings greased, which I do more than once per year. They get a technician to come out and grease all 4 trailer wheel bearings, which is a messy job and never charge me a cent. Could you expect this same free service if you weren't a regular customer? Probably not, but it still makes me feel guilty that they do it for me for free. Over the years I've had quite a bit of work and maintenance done there. On nearly all occasions, the prices are reasonable and they do a good job. Jock is more than willing to give you his opinion on what needs to be done and what could be put off till a future date. There's even been an occasion or 2 where I didn't pay in full at the time of pick up and that was ok with them too since I'm a regular customer and have always paid in the past. read more