I have never got why people get scared about going to the dentist…read more From the age of three I used to go to Kings College Dental Hospital. Initially, slightly shy about letting a stranger look into my mouth (I am told) my parents would bring me here while Dr Smith a very amiable and calm dentist would count my teeth, give me a sticker and off I went home. I doubt this is common practice but it worked for me and since I have never had a problem with going to the dentist. The hospital deals in paediatric, orthodontic and specialist dentistry. It is run by the NHS so advanced booking is necessary and the time in the waiting room is by no standards brief, but the dentists here were always fantastic throughout the many years I was a patient here for. Excellent with children, excellent in what they do and thankfully I have not had a single problem with my teeth since.

I was referred here by my dentist for wisdom tooth extraction. It was a long time before I received…read morea letter with an appointment date and time (which could be changed on calling them, but I didn't need to), but apparently it takes up to 6 weeks for them to contact you after a dentist referral. My letter was followed by an automated voice message to my phone a few days before - reminding me of my appointment and asking me to confirm that I would be there. On the day the waiting time was minimal, the staff friendly and really put me at ease. I had an Xray (you have to remove all jewellery around the area - earrings, necklace etc, however I have a lip ring that I have never removed and they just worked around it). They provided an easy to understand analysis of my wisdom tooth situation, and the procedure I would need to go through, and said I would probably need another, 3d, xray scan to know how the tooth sits, before the surgery. A few days later I received my letter asking me to book my 3d scan appointment, which I did, and I arrived on the day and went straight in for the scan. Again, I could not remove my lip ring, and neither could the scanning staff, so they worked around it and it was fine. I am currently waiting for my letter to book the surgery itself. My rating will perhaps change after that! Pros: Friendly, helpful staff, efficient appointments (minimal wait!) Cons: Having to wait for letters to be able to schedule appointments - it creates a delay and a phone or an online system would be much easier! Scanning staff not being able to help me remove my lip ring haha.