Great little clinic with good reception staff. As this was my pet's first to this clinic they…read morelooked at her file and created an account. Due to COVID restrictions we are not allowed accompany the pet in the exam room. Doctor was very professional and explained that my chonky girl needed to lose some weight. Doc also gave me a free bag of dental food so yay! The only problem is due to an on going construction there is no parking space nearby to park while your pet gets examined.

While on vacation my doggy somehow got ahold of a double chocolate chip cookie. Had to find a local…read morevet last minute. Staff and veterinarians were amazing. Friendly and thoroughly explained the process and pricing. It's a well organized and clean office. Most importantly my doggy feels much better.

I have been bringing my cat Bo (Beanie) to The Animal Health clinic since he was 7 weeks old. He is…read morenow 3.5 years old. Their level of care is immaculate and pricing is extremely reasonable. The reception remembers Beanie every time he comes in as a kitten would give him cuddles before his appointment time! Bo just got neutered last week and the vets were, again, immaculate. I can't stress how wonderful the level of care is here. Reception is also spot on and the techs always call and are extremely supportive and informative. I live downtown but always take an Uber to this clinic. It's worth the extra time and money.

First experience bringing the new cats. Call twice to make an appointment, no answer, left a…read moremessage, no one returns the calls. Finally land someone on the phone a week later, make a Saturday morning appointment specifying that I need to be somewhere by noon. Appointment time of 10:40 not respected. Multiple people with 11;00 appointments for both cats and dogs seen first, walk ins seen first (non emergency) I had to leave after an hour of waiting with my pets still not treated. I had to leave my pets to have their booster shots and send a friend to pick them up, not be able to complete 2/3 of the appointment as I am not there to be shown how to trim their nails (the only reason I was waiting to clip them) nor ask for the vet's investigation of a certain coughing/sneezing behavior that's been repeating (kept video of the incidents) nor provide any in person information relevant to their check ups and other issues with their diet. At no point did the staff advise us of any anticipated delay as we say there for an hour. The service has drastically changed since I last used their services and I will be looking elsewhere for my pets' needs.

Love, love, love Dr. Seto. Caring, compassionate and…read moreknowledgeable. I have been taking my mini schnauzer to Dr Seto for 13 years through her many health issues (pancreatitis, food allergies, dental issues and diabetes). He is always available at short notice either in person or by phone and ready to offer options for care and treatment taking cost into consideration. Best vet EVER! Even the dog likes going there.

What happened? No one can reach Dr. Seto. Always reliable and such a good vet. A neighbour had to…read moreput down her 15 year old dog and after being a client of Dr. Seto for more than 16 years, called to book, and no one returned her call. This is not something a petowner takes lightly and it's a time of great stress. Another neighbour called for his cat and no reply. I've been trying to reach Dr. Seto for months (He usually would get back to me within two days). No response. And no one explains. No one replies to emails. Terrible to see a reputation ruined.

Un excellent service et tout le personnel dévoué à ce que votre animal vive une expérience le moins…read moretraumatisante possible. c'est à souhaiter que les GMF pour humains en fasse autant! je suis très heureuse d'avoir emmené mon chien chez eux, merci!

I can't say enough good things about my experience with Hopital Veterinaire Journet. When I noticed…read morethat my old lady cat was acting strangely, I packed her and my toddler up and hoofed it over to Journet. The completely bilingual counter staff was kind and courteous, and within 10 minutes we were in an exam room with Dr. Fatihi, who gave Lydia the Kittia a complete look-over. He ran some tests (some in-office, some sent out to the lab), and gave me a thorough explanation of the situation and our options. We went home with some medicine and a big free bag of cat chow, awaiting a call back on test results the next day. For an exam, an ultrasound, urinalysis, blood test, some canned food, some painkillers, and the big bag of cat food, we only paid $260. I was expecting about double, and was grateful it was so affordable. We were heading out of town to visit family over Easter weekend, so I asked at Journet if they did boarding or knew of cat-sitters who could come and feed Lydia her antibiotics twice daily. Dan, at the front desk, said, "oh, you live really close. I can do it." And he did. For free. And even left some extra cans of food and a cat toy for Lydz. That's just incredible. That doesn't happen. But it did at Journet. It's a great clinic, with great facilities, great stock for sale in their boutique, great prices for veterinary services (with an effort not to push the more expensive option, but to give you informed choices), and great staff. If only people doctors in Montreal were this great...

Their new location is beautiful. It's four times as big, with a beautiful waiting room. The whole…read morestore front is tall windows, and they have multiple rooms to see patients. The staff is always friendly and accommodating. They've always gone above and beyond for us and our furbabies. Dr. Drooker is the kindest most genuine vet I've ever been too. He's honest, caring and not out to get your money. He never judges when I email him with silly questions, he takes the time to answer, explain and genuinely cares. They are very reasonably priced, and they never push unnecessary test on you. I've recommended everyone and anyone I know with a fur baby and everyone absolutely adores this clinic. Very excited about their new location.

What makes a veterinarian clinic great ... it's staff!…read more Thank you so much for taking my dog in today. I left a message this morning to see if my dog could get her nails clipped. I was concerned that my dog couldn't be seen since we are traveling here from California. Within a few minutes one of the ladies from the clinic returned my call and reassured me they could clip the dogs nails. Upon arrival the front desk staff were friendly and welcoming. While waiting for the vet technician to take my dog I could see how well various staff assisted other clients. Everyone was served with kind individual care. The vet technician caring for my dog was gentle and accommodating to my dog ( who has a metal pin in one of her back legs resulting in limited wear on the nails on that paw... my dog was so comfortable after having her nails clipped she didn't try bolting out of the clinic... she calmly waited while I paid and drank water ( which the staff kindly provided to the animal waiting). Thank you again

I'm not sure that Dre Louise Beaudin is still affiliated with the clinic? (Comments below seem to…read moreindicate it was sold?) Dre Beaudin was fantastic, but whoever is running the show now seems far far below the standard she set. They practically jumped at the option of us transferring to a different vet clinic. If she is gone, I'm sorry to see her go.

My cat, still lively and playful the night before his appointment for a toilettage of his derrière…read moreafter a small episode of diarrhea, for tests and regular vaccins was, upon a few hours (customers were not allowed to come in due to Covid-19) disqualified to live, without blood, liver or kidney laboratory tests of any other kinds, because of.... is "very, very, very olf age". He was only 11 and I should have passed by the vet of this the matter (is he now the only one?) and go to the cages in the back of the clinic and get my little 11 year old little friend instead of signing those euthanasia papers which he made me decide todo. I was alone facing that doctor below his condescendance and arrogance. I did not know the clinic had been sold and that my beloved veteranarian was not working there anymore. I have never cried like this before.

I used to go elsewhere, but I was gradually getting more and more displeased with their services,…read morewhich brought me here. I really like this veterinary clinic! It's small, but has a very efficient and dedicated staff. From the get-go, I could see and feel the difference. They were diligent, helpful, shared their knowledge with you and made sure to explain things accurately. They've treated my dog for various reasons and have always managed to give her back to me with her tail wagging and in much better health. I would recommend them to anybody, hands down. The team at MVH really takes care of you, and more importantly, your pet.

Ok so the positives--the receptionists and the vet techs are great. I felt supported and well taken…read morecare of in their hands. The vet however was a different story. I took my cat there three times and each time she would jerk her hand away from my cat when he resisted being examined. To be fair, he's an obstinate kitty but he's 100% not vicious. His claws are trimmed (by me) and he nips a bit. I would understand an average person being cautious, but a vet reacting by jumping away? Not cool. Every time I went, she tried to convince me to sedate him. And every time my cat was more afraid. I also find that they are very quick to additional tests and treatments. My cat is energetic and playful, his coat is healthy, he eats well, is a healthy weight and stays indoors. Because she couldn't examine his teeth, she recommended I have him sedated to get X-rays and a teeth cleaning (even though from what she did see his teeth were ok). It all felt excessive and I eventually went to another vet who knew how to handle my cat better and took a less invasive approach. Maybe we just had different life/medical philosophies but I wouldn't recommend this for a cat with any spunk unless you don't mind medicating for each trip.

They are friendly. They are helpful. Even the dogs that come in the store with their owners are…read morehappy to be there. They have many types of food and sizable amounts of toys and beds. And it is a small store, but they once gave me a can of food to have my pet try, so they will always be in my good books. A few years ago they let me in the back to visit the kittens and I had a great time. They don't do that anymore, but the memory is wonderful and that makes them wonderful.

I was referred to their shop by another local merchant and glad for that since had never really…read morenoticed the very colorful facade with a painted mural above the window and door. Since I was only in quickly for a small specific item, but in a short time I had a fast look around and noticed the shop looked very cute and pleasantly laid out. Not a huge space, but seemed to have a good selection of supplies. The staff were welcoming and friendly and fit well with the boutique feel.

This is NOT a "holistic" vet. Nothing natural offered here. They kindly offer up the usual…read morefear-mongering to sell harsh pharmaceuticals while claiming the side effects are a coincidence that require more expensive interventions. They are kind - as all vets should be, but definitely cashing in on a long list of unhealthy recommendations. I was glad to find safe home remedies on dogsnaturallymagazine online with tried and true holistic remedies.

Just found out that Dr. Lassonde no longer works here! Great news! The new stuff is compassionate…read moreand really seems to care about my pets and I. Plus, they've lowered the prices a bit, now I can go there for the vet, food and even grooming!

Excellent vet. Very friendly and helpful. Was visiting Montreal and they helped me with a travel…read morecertificate for my dog.

the setting and environment are great, plus I am confident my pet is in great hands here, but you…read morepay a premium for this. not only are their fees high, there seems to be a practice of over-selling and pressure tactics to get your bill higher. This is something I have heard from multiple clients. Make sure you always ask what something costs before you go ahead with it. Also, make sure that the vet (and there are numerous ones) looks at problems incrementally rather than assuming the largest (and most expensive) procedures are necessary. If you know what your pet needs, phone around for a quote! If you know what your pet needs, this is a great place to go. If you are searching for an answer regarding your pet's health, be aware that you might spend a lot of money getting to the result.