Greeted and nice store vibe but NOT a customer centered business. I have shopped here many times…read moreand have been very satisfied. Warning ! If you buy a pair of $200 Agolde jeans if you remove tag you can not return ! My daughter bought $550 worth of clothes and somehow the jeans she selected were not the ones that made it home . Had receipt , returned unworn and had tag but it was removed . Response was we can't return them try selling on posh mark ! Wow! We both left the store saying we will take our business elsewhere. Trying to support local only to be disappointed.

Had a wonderful experience at the store today. The stylist / sales associate that helped me was…read morenamed Rachel and she was fabulous- probably spent over thirty minutes bringing options and showing ways to style. I'll be back! Mostly because of the wonderful service ! (The clothes were great too)

I was trying to find the specific dress style that my granddaughter had tried on in a different…read moreWindsor store near where we live. She loved it but needed the dress in a smaller size. I called several stores and finally I was lucky enough to call this specific location and have my call answered by the store manager who was not only friendly but also knowledgeable and helpful. She provided me all the information and numbers I needed to find and order the dress from the Windsor Website and only moments later I was able to order the very last one in my granddaughter's size. Great customer service is so appreciated in person and on the phone! Thank you !

Anastasia at the Woodland Mall was fantastic to work with. She helped us find just the right dress,…read moreshoes and jewelry.

I stopped in today to check out what Style Encore offered. I have to admit, the clothes, shoes,…read moreand jewelry were top no. This is not your average resale or consignment store. They have all sizes and everything looks brand new or almost brand new. The prices are a little higher than other places, but there are some designer items and quality pieces of clothing-for both men and women.

For my age range(early 30's) and clothing (style and brands) - this place is way better than…read morePlato's Closet as far as items they take back. They have a more "mature" style sense with the more "expensive" brands - Banana Republic, J. Crew, The Loft, BCBG, etc. I found them to be fair in what they accepted and offered decent money back (you can't expect them to give you TOP dollar for used clothing.. esp if you want to buy AFFORDABLE clothing while you are there) I have fond some really nice pieces there, too. A dress and some pants. Lots of styles, sizes, and brands. Nice options with affordable prices (you will pay a little more for higher end, too- $30 for a Cache dress) Over all.. a good option to get rid of gently used, still in style clothing and get a few bucks back.

Kathy Jo was wonderful! Very knowledgeable and made me feel confident in my purchases -she listened…read moreto my peculiarities and found me items that were perfect! Thank you!

Before I start my review of this specific store, I wanted to say something about Torrid in general…read more I love them. They made ordering things super easy for my family at Christmas when they were ordering things. I recieved 2 super cute sweaters for Christmas along with an overwhelming amount on 2 separate gift cards. The gift cards is what brought me to the Woodland Mall location. I knew I was getting gift cards here so I originally planned to buy the hufflepuff sweatshirt but my grandma bought it for me early since it was on sale on Black Friday. So I came in with my only idea being shoes or having my husband help me put together an outfit. They didnt have the shoes I wanted in my size so we scoured the clearance rack. We settled on a pair of jeans, a long sleeve white and black striped shirt, and a gray button up sweater. We also ended up getting a jean jacket because I'd been looking for one for a long time. It wasn't my exact size but I like my things baggy so I got it anyway. I had $130 on my gift cards and spent about $100 so I'll have to stop back by and get something else. Thanks so much Torrid for being a part of my holidays. You guys made it better. The highlight of my Christmas was getting my hufflepuff sweater from my Grandma. Nobody in my family even likes Harry Potter except me, but partnered with Torrid, my hufflepuff dreams came true. Seriously, thank you.

Such cute stuff and great deals! Had lots of great brands like lululemon and Coach. Will be back!read more

Uptown cheapskate has the best variety, a lot of good, quality brands, and the deals are amazing!read more

Gave them another try today. I have sold to this store since they opened and have never had as bad…read moreof an experience as I had today. On their FB page they say buying all seasons and styles all the time. I get there today and hear them say "we aren't buying men's L shirts" (which was most of what the men's stuff I had was). They wanted to buy one out of 70 items, a new with $995 tag attached Ralph Lauren men's jacket, they offered me $10!!! I declined and don't think I'll be back. Not sure if it's new ownership or just new management?! But this place used to be amazing!

Great selection of gently used or new clothing, shoes, and handbags. A lot of designer brands for…read morereasonable prices. Awesome management and well trained staff. Highly recommend.

We loved going to this store. I've bought and sold with them for years. BUT the last time I sold…read morewith them, I ended up bringing bed bugs home with us. I should have checked the items I brought back (I only sold to them this time, but they didn't buy everything so I brought items back into my house). I called and let them know that I ended up with this situation and just asked them to let customers be aware of it (at minimum) or that they might want to at least check the store and the refused to do either thing. They'd rather hide it and have other end up paying a ton of money by needing an exterminator and having to throw things away than admit that they need to take care of this issue. We will never be going back for this reason. I'd be so frustrated if a company knew they had an issue like that and refused to do anything or let others know to at least check what they buy. So disappointed!

I have been selling my kids clothes and buying their next size up at this location for at least 6…read moreyears! I've always been treated well and nearly every time I find my kids clothing needs, not to mention good brands and price. What's great is that my kids (7 &5) even enjoy coming to this store with me! It's motivation for them to sell an old toy and pick out a cool book, stuffed animal or neat shirt instead.

Croft haus is the cutest! Everything is great quality and I get a lot of compliments on my clothing…read moreitems from there! Quincy is the sweetest and her customer service is so personable and genuine! You can tell she puts in the work to know her store well and to serve the ada community joyfully!