I was trying to find the specific dress style that my granddaughter had tried on in a different…read moreWindsor store near where we live. She loved it but needed the dress in a smaller size. I called several stores and finally I was lucky enough to call this specific location and have my call answered by the store manager who was not only friendly but also knowledgeable and helpful. She provided me all the information and numbers I needed to find and order the dress from the Windsor Website and only moments later I was able to order the very last one in my granddaughter's size. Great customer service is so appreciated in person and on the phone! Thank you !

Anastasia at the Woodland Mall was fantastic to work with. She helped us find just the right dress,…read moreshoes and jewelry.

Excellent customer service, great selection, and nice return policy…read more I love Duluth clothing, the quality is excellent and it lasts for years. The sizes can vary though, so it helps to try on clothing. Sometimes the sizes run large, other times they are true -to-size. Check out the sales and clearance section for great deals.

Big fan of Duluth. Large parking lot right outside the front of the. Great access for wheelchairs,…read morebassinets, crutches. Have sizes up to 24 for men and women. The store is always designed and laid out very aesthetically pleasing. Well lit, and smells nice. Like the fact you can get a purse. Candy board games kites underwear jogging pants swimwear. It is pricey but it's definitely worth it. Good material that lasts and you can also bring it back if there's any defects. Stop if ever in the area. I highly recommend and they provide excellent customer service.

They tricked my wife into a sale price (which she paid cash for) and then they opened a charge…read moreaccount for $40 without her approval. Now their charges and fees are over $200 and they call every other day. We have disputed the original charge but they won't listen and they keep calling and insisting we owe them the entire amount. HORRIBLE CUSTOMER SERVICE! I have even offered to pay the original $40 (which we don't owe them) and they won't take it and won't release the entire balance. AWEFUL. We will tell everyone we know NOT to shop there. So sad. So frustrating.

We found them to be deceptive in placing sales stickers in the store that say merchandise is on…read moresale when those items are not actually on sale (When we went to check out, the items do not ring up as on sale). The sales associate pointed to very small lettering that says 'certain restrictions apply.' In other stores that means you cannot add to the sale with other coupons, etc, but here it meant that these items were actually not on sale. In another case, a sales sticker said sweaters were on sale, but again, upon check out, only some of the sweaters were actually on sale. Very misleading.

This is just an overall complaint on the store and their policies. Maurice's needs to come up to…read morethe times and allow credit cards over the phone for purchases with their credit card and they need to do store to store transfers for merchandise that is not in a store. In the last 2 months I have tried to purchase merchandise at my local store and they did not have the product or color but other stores did and would not do any of the above. Why would the store turn down purchases with the way the world is today? Crazy!! I love the store and merchandise but I don't think I will be shopping there anymore. Maurice's do better!

I could say I was a regular here. I think with their constant staff turnover I get a different…read moreexperience every time I go in. The staff seems friendly and welcoming. Some are great at noticing you and asking you what you're looking for. I recently started shopping their website more because they offer way better sales than in store but with that comes returns or exchanges. I don't know what is but they seem to be bothered by a return. The manager always responds with "well you should have purchased in store" which isn't a fair comment because I don't always have the time to try on and most of the time they don't have the items in stock! They have limited "short" jeans and pants so I always have to order online. They offer to order for me but isn't that the same thing? Overall I do feel they have great clothes but the service can definitely be spotty! As far as the store it is always kept up nice and neat! The prices are very reasonable for their items.

Fabulous outlet mall! Extremely clean and well laid out. Plenty of store options, places to sit,…read moreand things to see.

Shiny and new. A nice collection of shops. I love that they have a Lindt Chocolate Shop and I even…read moregot a free Bon Bon. Bustling and feels more upscale than some others. Some bargains to find for sure.

Ok so here's my review…read more If you have been following my reviews on Yelp, you know I love White House Black Market, and I travel quite frequently. You know that I've visited WHBM in many locations in the last month alone, including Chicago, Naples, Orlando, Las Vegas and just yesterday- Grandville, Michigan. I have spent thousands at WHBM, as I love their quality and comfort, as well as their style. I am very easy to get along with, easily approachable and very friendly. I have a hard time when a sales associate is hired to be that way as well, but is not. This was the case yesterday. I walked into the store and browsed for a good half an hour. Bobbi, the sales associate, made eye contact with me the moment I came in, but then walked away to fold clothes in a pile. I walked all around her a few times while she proceeded to tidy up the place, and not once did she greet me, or ask to help. I found quite a nice bundle of clothes to try on, and went into the changing room myself. A few moments later, another associate, Krista, asked to assist me, and was very friendly. The problem is, by then I was upset that Bobbi had no interest in assisting me while Krista was busy, that I decided to only purchase one top and earrings, and not the dress, jacket and skirt I was originally going to buy. I figure I'll just wait and buy it at another WHBM where they will appreciate my business. When I left, my daughter told me that she asked Bobbi a question about a silk top while I was in the dressing room, and Bobbi talked to her like she was an idiot and walked away from her also. My daughter is 18, and she is not a little child you can just shoo away. She was also going to purchase a silk top and skirt, but I told her I will buy it another time. My motto is to treat people exactly how you want to be treated, and don't ever dismiss someone. Kindness wins in the end. If only all of us believed that.