Needed a dress for graduation. Daughter bought dress thinking it would fit according to size. Got…read moreit home and dress wouldn't fit. Went back next day and store would not give refund. Only wanted to give store credit instead. Only problem is they don't have anything else I like. Tried to get manager to make an exception seeing as I need a dress for graduation and don't have the extra money to buy another dress from somewhere else without the refund. Even with receipt and tags still on dress, they will not work with customers. Poor customer service. Will not do further business with this store. Buyer beware. Asked to speak directly with manager and was refused multiple times.

Absolutely amazing store! Great inventory, stylish with class. The staff is wonderful, positive,…read morehelpful and always smiling, such a positive shopping experience..

Wonderful boutique shop with beautiful clothing, shoes, jewelry, and so much more. Very friendly…read moregreeting and assistance by one of the owners Melanie. You really don't want to miss this shop!

If you know me...I'm more positive than negative...but I just have to share this rant...regarding…read morelittle boutique in Rome...have never visited this shop...my daughter wanted to see what type of clothing.......Now: Mel & Mimi's Has anyone ever been treated like Julia Roberts in Pretty Woman.. The scene where she goes into a boutique with tons of Cash ... Well it happened to my daughter and I today 11/21/15... We walked in and wasn't really greeted until a lady stepped out of the restroom .. We said ...just looking around...I don't think either of us look like shop lifters ..as we were leaving.... we were stared down as if we were... They peered from a window..as we were leaving ..watching to see if we had taken anything of their over priced items...then a lady stepped out on the porch where some discounted ...still over priced...items were hanging on a rack...she looked to make sure nothing was missing... With that type of treatment... we took our business to another boutique where we were treated like royals....needless to say Mimi...you will never have any of my business... I may not be a local elite ...but honey I have as much Cash to spend!

this place is filthy and unorganized. The clothing are often irregular or even have holes in them…read morebut steel they'll be hung up for sale in the store. The owners of this store in the managers have no pride are they would sell quality products undamaged. People are allowed to hang around the store front and on the windows in and round the store, begging for money and other goods. Children are allowed to run around and play with toys in the middle of the floor tearing out the displays that should be for sale and are if a person can find one it's not already been torn up in the store the same for the clothing people will try stuff on and leave a nasty pan recliner in something like a nasty panty liner in a bathing suit or pants. No one chicks that before its return to the right. That's unsanitary it is definitely not the American way they have got to do better. Are they will continue to only have certain types of people frequent their store.

Went here on Sunday Sept 1st. The back dressing rooms were closed with a sign saying use dressing…read morerooms in front. There were 2 rooms, both occupied and 2 other people waiting ahead of me. After 5 minutes, I left and went to TJ Maxx.

They get 2 stars because they have awesome stuff BUT lack royally in one very important area. I've…read morebeen in there shopping a handful of times and I'm firm now that they are unfriendly and stuffy snobs. Thanks for the cool digs but I think I'm done with that poor atmosphere.