wonderful week and your pontoon boat was the center of activities all week. we fished, tubed, and…read moreenjoyed cocktail cruises. the young men at the dock helping us were great too. there briefing about boat operation and how to avoid trouble and where to fish was great!

Way too expensive for the amount of time we had it for...gas to fill it back up was ridiculous as…read morewell...we would have gone with another vendor that only charged $325 and he gave u an additional 3 hours but he was booked for the day we wanted it.....we will not be using these guys in the future...just not worth the expense and for the time u have it for!!

Bill and Kim Morley are wonderful people and they have always gone overboard (yes, pun is…read moreintended!) to maintain and service our watercraft. The staff has always been welcoming to us. We really would never take our business anywhere else.

What a team! We recently purchased a Harris pontoon from this dealer. Exceptional experience on the…read morewater almost compares to the exceptional experience we had with Pioneer. The buying process was absolutely stress-free. Never felt hard sold or pressured on anything. The sales person (Blaine) was terrific & knowledgeable about the watercraft; most importantly let the product speak for itself. Follow up since the purchase (2 months ago) has been superb. They dispatched a survey and followed up 24 hours later to address some small concerns we had. Further, they were amiable about submitting warranty requests on our behalf regarding a couple of problems we discovered as well. Upstanding character shown by everyone from the sales associates to the mechanics. We love working with these folks!

The team here is great! Honest, fair and does their best to work with you. Randy is wonderful,…read moreand does what he says he will do. Fair and honest pricing and has stored our family boats for years. Highly recommend

These folks can fix any boat engine you have. Honest old time service. Jerry is an outboard motor…read moregenius. I have taken him several vintage motors and they all run great now. They always have an obscure part in stock. Constantly amazes me. Fast service and less expensive than anyone else in northern Michigan. Highly recommend this place.

Found and corrected a very puzzling problem with my 2 stroke Yamaha 150 V6 outboard on my…read moreGrady-White 192 tournament boat. Fixed right in a promised time frame. I replaced coils, plugs, fuel water separator filter and more. Ended up being diagnosed by them as thermostat on one side of my V6. They recommended R & R of both, running great and gets up to top speed smoothly now, great crew! I wasted my time & money on unnecessary fixes, live and learn.

From the owner: Meet the New Lake Ogemaw Marina Owners. A familiar face at our marina, Tom Forton is taking on a…read morenew role as the owner of the marina. A trusted, family-owned marina that's served the Tri-County area since 1969.

Dave is "Master" of the Chris Craft World! We purchased a 1962 16 ft Chris Craft Ski Boat. Our boat…read moreneeded some TLC and we found Dave-searching and hoping for the best place for Chris Craft repair/maintenance. We were not disappointed. Dave took on our project. He took copious notes on what he found, told us what he thought we should do, and then he got to work. We knew we were in good hands because we could see the passion Dave has for his craft. (His knowledge can not be challenged.) He covered every inch of the boat. When all was said and done; we were able to take the boat out on a nearby lake. Dave took us through the paces, showing us what he did and why, and how to "love" our boat in the future. He also tweaked our trailer so that the boat would have a safe journey home. We are now enjoying our boat on Lake Maxincuckee thanks to Dave.

Dave Moore is very knowledgeable in boat construction and repair. His over 30 years of experience…read morein NW Michigan is extensive in both hull construction and mechanical systems. Along with his barns full of parts, if he does not have what you need he can make if for you in his extensive machine shop or knows someone who can help. He is very generous with his time to help you solve what ever problem you present him......definitely a 5 Star company.

They have everything you might need for your Atvs, Side by Sides, Snowmobiles, Boats or Jet skis!…read moreGreat Service Too!

Great folks - Sandy is knowledgeable about the business. I observed her going above and beyond to…read morehelp a customer find a distributor for a part they didn't catty or they were out of them. She gave several recommendations. Once again, Hard Core came through during the busiest time of the year. They winterized my two jet skis quickly and professionally. Thanks to Bobby and his crew for their hard work and efficiency. I'd recommend for any and all your repair and maintenance needs.

Got a flat on the road near this business and they helped me get it changed and saved me. Very…read morefriendly people who helped me in a time of need. Thank you!

Had them work on my 22 foot I/O in 2022.They filled the outdrive with automatic transmission fluid…read morevs gear lube. Charged me $ 600 to try fix a temperature sending unit issue that they never fixed. Northshore had the boat the boat for 3 weeks. When I called them to ask what was going on with the boat their mechanic was very short with me and told me to come pick up the boat. Took the boat to another marina and they fixed it in an hour for $150.These people are a confluence of incompetence, disorganization, and dishonesty.

First visit July 6: we took our spark jet ski to Spicer's because it would beep and shut off. We…read morefigured it was a sensor but weren't sure. their tech spent 6 hours diagnosing a problem and had to split the haul. Said it was spark plugs. $1100. We put it in the water and the jet ski now did not beep but now would not go faster than 32 mph. Also, they lost our oil cap and had to reorder one. Second visit July 13: they took less than an hour to diagnose a throttle sensor. This was another $400 charge. We put it in the water and issue remained the same- would not go above 32 mph which typically means it isn't firing all cylinders. Third visit July 27: when we dropped it off they claimed "this is on us". They split the haul again and claimed the connector had been bent and the fix was an engine harness for $1400. We asserted that this had to have been done by their tech on visit 1 as no one has touched that since it was manufactured. They claim it was the problem all along. Picked it up on aug. 5 the haul was still split. We got it home and we bent the connector to make it tight. The jet ski has worked perfectly since then.

Just bought a new snowmobile from them and was super pleased with the experience. Starting with…read moregood advice from my salesman, Shaw. He is also a rider and very knowledgeable of all the brands they sell. They have a pretty good selection of SkiDoo and Polaris sleds on display so you can see all the different features. After the purchase they introduce you to the service and parts people and I also got a great demonstration on how all the new goodies work. These new sleds are just as hi-tech as cars these days! As much as new toys cost now it's nice to deal with a company that appreciates your business. There is a reason they've stayed in business for so long.

Recently purchased a boat from The Boat House. Amazing…read morecustomer service, and great deals. Walked me through the process with courtesy and answered all of my questions. When the boat was delivered it was full of gas, clean, and full of goodies ready to enjoy my time on the water. Even after the purchase, their customer service was amazing. All warranty cards and registrations were complete and ready to go. I highly recommend them.