I was approved for an apartment, I had the pleasure of meeting Robin there in which she wasn't very friendly we got on to the elevator the first thing that met us was dead cockroaches. I then asked if they sprayed and how often? We get upstairs to the condo as she opened the door I saw dead coaches everywhere..she then proceeded to say "aren't you from Louisiana?" I should be use to seeing bugs, I don't even have bugs at my current home. Robin was very insulting at this point I was ready to go. I did end up finding another property to rent during my contract in Lafayette. I do not recommend renting from this company they didn't bother to check or do a walkthrough before my showing. read more

DO NOT RENT OR EMPLOY HIS COMPANY TO MANAGE YOUR PROPERTIES. An absolute scam of a company. The absurdity of the hoops we had to jump through, the replies I had to pry out of the agents by threatening a lawyer, the pure lack of communication, piss-poor repairs that took months to happen, blaming conditions of the house on our negligence when we actually put in days and days of work to leave it better than when we moved in. Keeping two thirds of our deposit because of that "negligence" after a dozen emails with no replies. They kept over $1000 for yard services because it took them nearly a month to inspect the property after we moved out. over half of which was conditions we moved into the house with. Now also think.. the rainy season of south Louisiana.. OF COURSE the yard will overgrow in that time. MAN am I happy to be DONE with this company. If you're considering them.. DON"T. read more

But of course you sir are a liar was never notified about a/c if service man would checked filter ,it was dirty , drained 2 #s freon causing it NOT TO COOL .BUTCHER CHECKED IT FREO 2 #S LOW . Had proper pressure in august but afte rd it was low . But say what you want you knoow you breached contract . Your company is a bad name to reputable companies. Should checked BBB before. read more

I really should have listened to the reviews for this management company (landlord). They evicted me because I was not going to pay $4500 in full for a crappy floor and horrible installation. (An incident that was not negligent by any means, which they are saying was). My payments were a little behind due to COVID and they would not work with me at all! I even offered to come up with a payment plan for the floors through the court and had all money for rent and late fees and they refused the money and demanded over $6000 to be paid or I'd be evicted. So now my son and I are without a home and now cant even get an apartment to start over because of this .Horrible / greedy people !! read more

PLEASE GO ELSEWHERE. DO NOT RENT OR PURCHASE FROM THIS COMPANY. I don't even want to give one star for this company nor do I want to give any recommendations to Denise Guillory nor old south realty. This is by far the WORST REALTY company to rent from or even purchase from. Denise Guillory is not only a liar, she's a crook. I have had the most HORRIBLE experience dealing with her and old south realty. My repairs were not done prior to moving into home. (I CAN PROVIDE EVEN MORE INFO IF YOU REACH OUT TO ME) Upon moving, I was charged for things I did not do to the home AND charged for rent for 10 days after I moved out & a utility fee. I told this to Denise, yet she still stole from me. I have provided proof of everything yet Old south has still decided to do what they wanted to do regardless of what's right or truthful. I have requested to speak to owner and Denise has lied over and over about him contacting me and he never did. This company has treated my family terribly (besides Vernie, she was the ONLY kind one that helped with my hot water issue over weekend) and lied to us and robbed from us ($512). I WOULD NOT RECOMMEND THIS COMPANY NOR Denise to anyone for renting purposes, leasing, purchasing a home, etc. Since moving to Lafayette, Old South and Denise) has made our living experience a NIGHTMARE. I reached out to her to tell her about her lies, she stated that she was done with me & the owner and not to contact her again. I advise anyone moving forward to find another company. They will do everything to get you into the the home but once you are there, it's LIES AND THINGS BEING PUT OFF. They will make up charges and steal from you. Also, when I moved out of the unit on June 30, 2022 (But was charged prorated rent for 7/1 -7/10 and was not living there). It was cleaned (better than I received the unit) and no items were left inside the unit (I have pictures and Denise is an evil liar). What was left outside the unit (along with poison ivy, I have pics with timestamps, emails and text messages) was there when I moved in. My mother moved there June 11, 2021 (she did not live there when my brother lived there, she lived with me but Denise loves to lie and BREACHED CONTRACT) when I moved there. Denise is a LIAR. I have pics with timestamps. I will not let this go and I will be sure to get this info out across social media and to other local influencers. DO NOT LEAVE REVIEWS UNTIL YOU LIVED there. They start off good but will burn you, lie and breach contract 100%. DO NOT RENT, PURCHASE OR ALLOW THEM TO LEASE YOUR RENTAL PROPERTY PLEASE. DENISE G IS A LIAR AND TERRIBLE AGENT. read more

This company represented my daughter as HER AGENT, yet they returned a buyer's escrow deposit to him, without giving her any notice at all. Who did they represent???? Certainly they weren't looking after their CLIENT. My Opinion: Call Van Eaton & Romero..... they are reputable. read more

STAY AWAY! at least from the sharlow apartments they are the cheapest for a reason the water is not from the city, but from a well, and leaves your dishes brown neighbors are nice but listen to loud music with little regard for anyone else the parking lot is like a minefield, i witnessed a hit and run on my girlfriends car and only after confronting them did they confess sink/dishwasher/stove needs to be replaced. if you like taking baths, get bubble bath because the water is disturbingly brown/yellow cheap as hell but there is a reason. happy hunting :) read more

Do NOT rent from these people!!!!and do NOT rent any apartments on fox run from them!!! Vernie M is the most evil, unprofessional, sleezy woman I have ever met. We've been living in one of their townhouses for 4 years and towards the end the apartment started falling apart, we spent months trying to get them to come fix the repairs and see about the toxic mold we had been living in. Instead of fixing it they decided to just hurry up and have us evicted and slap some paint over the mold for the next people. She did the same exact thing with our previous neighbors The eviction process didn't go thru because it wasn't our fault but we still decided to just be done with these people and move out. We also paid an 800$ security deposit we never got back. Vernie said be out by January 1st or pay the months rent. So we left on the 1st but forgot to leave our keys so vernie texted me saying if we didn't bring back the keys we'd have to pay for pop-a-lock to get in the apartment and she also was going to keep trying charging us rent even though we moved just because we forgot to leave the keys. These people are a JOKE. read more

Somewhere in the world there has to be the absolute worst management company in the world and I think this one is it. I could recount all the horrible things their "property manager" Denise did to us but really there's too many to name. From promises not kept to outright lies this company has done it all. I believe this is one of the older companies in Lafayette and the people that work there are just riding out their time, collecting a check and doing as little as humanly possible. If you want to hear every excuse in the world, use this company. If you want someone to efficiently handle your rental properties, run!!!! The only person in the company I have dealt with that seems to care is Tami, the bookkeeper. I hope she is being paid well to deal with the other incompetent employees in the company. read more

Do Not do business with these people. This is by far the worst experience I have ever had dealing with a property management company. At first, it was nice. I had an agent that seemed to really want to help. I should have known better when, to get me to sign a lease, I was told the owners wanted to sell and I was given first option only to be told the day after I moved in and started pressing them to follow through on their commitments and repairs...which are listed on the lease..."you have about a year then the owners are coming back to live here since they hate New Orleans". Since then, I can't get a return phone call...only a text which is fine since I can use it in the case, a strait story or even a consistent lie. There is much, much more to complain about but it really serves no purpose to list everything individually. To sum up, the agent was a no-show for the walk through, we could not move in on the move in date (even though we were charged for it) because the handy man they use was still painting cabinets (which never got finished), the doors which were rotted and supposedly "ordered" from Home Depot after a month are still rotten and now a guy shows up to bid the job of changing them, the master bath door is still broken, rather than repairing the shower tile and cleaning the grout...the painted over it...YES you read that right THEY PAINTED OVER MILDEWED GROUT IN THE SHOWER...the vent over the stove (which again, is "on order") is still broken and unchanged. The list goes on and on. I am not sure what options I have but I will pursue everything I can. On one hand I love the house and do not want to have to move but on the other, I want to do business with a company that is honest and reputable...this is not that company. Weigh your options carefully and go into it with very low expectations when dealing with Old South Realty. read more

Speaking as a tenant of this organization, I will never use them again, nor recommend them. They do not deliver information as promised, no one in the office tells the same story. I had numerous issues and should have seen this as an early warning. I had difficulty getting them to send me the lease, getting an available move in date for the home, getting a list of utilities to prepare for the move in since I was coming from out of town. I have 'had' the property for 4 days now and I still have no power because they had a dispute with the power company and the power company couldn't put the utilities in my name until the Property management company took their name off the property. It takes days ahead to schedule so I am looking to not have power for several days still, and the temperature is climbing to the 90s again. The property management company is unwilling to assist in either paying for a hotel or crediting the time that the home is unlivable due to heat and humidity. They are uncommunicative and lie about leaving voice mails to keep me informed. They have not called me once, except for an emergency call back in which they gave me incorrect information. I had to find out the issue directly from the power company and let the realty company know. If you are looking for rental property, look for another agency. I am already tied to a lease but maybe I can save others from this situation. read more