In short, I paid $2,000 for what was supposed to be a Disney Cruise line mattress and it was a…read moretotal scam. The mattress already had a rip and was so cheap I could pick it up as a tiny female. The owner forged my signature on a document saying I approved of the defective item. Stay far away from this business.

I have updated this review from my previous 1 star review. The owner has contacted me to try to…read moremake things right from my purchase in Aug. While they damaged my property on delivery, I guess you get what you pay for because OFE reallty does has great prices. However, the sales people are very friendly, which is what makes them a good salesperson. You aren't paying for service here. They would have received a 5 star review if they did the following- - Offer to fix the broken light upon delivery. (Delivery people broke a light, and nothing has been done to repair) -Delivered when promised- Ordered on a Monday, and was told that Friday, it would be there. It took much longer than that with limited response time. I had time constraints adn would have ordered elsewhere. -Informed me about set up being an extra cost. I am a cancer patient with limited stregnth. I was unable to move that sectional on my own. I would've paid extra. Ironically, the delivery person who broke my light offered to assemble for me (for a fee), but I declined. -Be more responsive. I shouldn't have to wait until Nov about a purchase in August. Other than that, I really love my couch. I took my previous review down, as the owner contacted me that it was hurting their small business.

Not bad for a layaway type furniture store. You can buy the…read morefurniture out right or you can finance it . I came here looking for a dining room set when I moved in to my condo about five years ago . The prices were decent, but I didn't find what I was looking for exactly . They do have a good selection of furniture like beds, chairs, and couches . Maybe I'll check them out again when it's time to upgrade !

Don't miss out on Orlando Furniture Outlet. Great customer service and prices. Plenty of variety in…read morestore and additional items in their catalogues available to order. Juan helped me find exactly what I needed.

What a hidden gem! We were worried about how to furnish a one bedroom apartment for our student…read morereturning to FSU on a tight budget. Thankfully we stumbled across this store. Antonio greeted us and was friendly and low-key genuinely just wanting to help us with no pressure. The value for the items we got was unbelievable. Most items had very minor wear (a scuff on a chair, a couple of minor scratches on glass tops). We got a dining set, outside bistro set, a coffee table that looked like one from a major designer and a beautiful TV console table. Most importantly our daughter loved being able to pick out pieces knowing she wasn't going to break our bank. Oh and Antonio (along with another man I am sorry I didn't get the name) helped us load our trailer. Highly recommend this store! And lastly, I wish I had know. About this place last year before I paid for a dining set from a national chain. Found a set I liked even better at CORT.

I've been here three times now and have had a great experience every time. Terrance, one of the…read morefloor salesman, has helped us every time and has always gone above and beyond to help us figure out how to get us what we are looking for and best deals for those things. Customer service here gets an A+. In terms of selection, they have everything you need to furnish your place at pretty great prices as well. Bedroom sets, rugs, bookshelves, dining tables, desks... even cute decor items like lamps, paintings and sculptures for livening up your place. They have a lot of discounts for used items that are basically good as new, so you can get really good deals here. Pretty much everything you see here is for sale too. Even the TV's on the stands that I thought were just for display are for sale at some really low costs. They also have the option to rent what you see if you're in a more temporary living situation. I've had nothing but good experiences here. I'm always able to find what I'm looking for. I highly recommend this place.

Dear Corporate Headquarters ,…read more My name is Troy Williamson from Winter Park Fl. I had the pleasure working with one of your sales associates in the past at your Casselberry store. I needed a king-size bedroom set. I have shopped at your store in the past and decided to look around and elected to purchase a mattress from your Casselberry store. It was a Tommy Bahama brand. After trying it out, it was not acceptable. It was not the quality that I had from my queen size Tommy Bahama purchased several years ago. Two of your associates were able to assist in returning that mattress and shopped for another. One associate was able to find a Kingsdown mattress and worked with to find the most comfortable mattress. I even had my wife try it out. We agreed on the Kingsdown that was setup by the associate. I was willing to pay the extra price hoping the quality was there. It was unfortunate; it was not. It wasn't what we wanted and asked for a refund. I was not happy spending that much money for a bad mattress. Your store manager explained that he was not able to provide a refund but said he would request Mattress Marshall out to inspect the mattress. A representative from Mattress Marshall did show up days later and submitted his findings. I was told that the mattress was bad and to try to pick another. The store associate did again ask me to look for a mattress and I thought once again to go up in cost hoping to find that quality mattress. I had hoped Beauty Rest would have been the one. Once again, we tried it for about two-three months and found ourselves sagging into a hole on either side of the mattress. In fact, the center of the mattress was still firm. Mattress Marshall showed up a second time and took his measurements. It was clear as day the mattress had a dip on my side of the bed. I have attached pictures of the mattress using a level to show how uneven the mattress is. The level is not in one of those divots. You can plainly see the bubble is off to one side. I am stuck with a $4899.00 poorly constructed mattress. In a matter of speaking, I have two black eyes. I feel that I have been taken advantage of by the poor quality of the manufactures and yes, Baer's who is the distributer. My wife now sleeps in the guest room as she works full time and requires good quality sleep. I would like this mattress out of my house and a full refund. Do I think I am going to get it? No! But I am going to try my hardest to do just that. I am disgusted with how this whole ordeal and wished I had gone elsewhere. I ask you and Baer's to do the right thing and provide quality vs sales by replacing this mattress or take back the mattress and refund my money. It's hard to believe that this mattress manufactured on March 2, 2026 would be so bad, but it's true. Sincerely, Troy Williamson Winter Park Fl

I have contacted this company on numerous attempts for an issue on the sectional I had purchased…read morewhich is under warranty. No one has followed up on my issue. I feel the only way they respond is to write a review, so here it is. I have an issue with the fabric color they sent me to replace the cushion which was horribly stitched. The color does not match my sofa at all.

This place is big! Each booth is owned by a different person…read moreso you get a unique visual setup of all kinds of different items from vintage to modern. We came here with Scott's mom and spent over an hour browsing through each booth. We came at Christmas time so lots of Christmas items. Prices are reasonable. They even have free coffee so you can sip and shop. Staff was friendly and helped Scott's mom find the items that she was looking for. Plenty of parking out front.

It is an antique store in a very purest point of view. I appreciate the assortment and collection…read moreon display for collector's sake ... but it was a bit stuffy and lacked any sort of Florida vibe. This reminded me of the assortment and collections I saw in New England and Mid-Atlantic areas which is perfectly fine. If you're an "Antique Enthusiast", check it out. If you want some eclectic variety including coastal or mid-century, you will probably have to shop around.

I never pass up the chance to stop at Adjectives Market when I am in Central Florida. I have…read morevisited the \Winter Haven and Winter Park locations but this is my first time experiencing their first location which opened in 2012 in Altamonte Springs. Adjectives Market was founded by former attorney Jeremy Thompson and they have now grown to five locations. Adjectives Market sells new, antique, and vintage items. They focus on unique but affordable items. The idea for adjectives came to Jeremy from his love of the kind of vintage markets you find in New York, Atlanta, and Miami. He wanted the store to show how vintage items could be incorporated into modern design. Adjectives was chosen for the name of the store because it represents the large vocabulary one would need to describe it. Each store curates new and vintage inspired home decor. I was blown away but how large this store is. There are multiple rooms filled with furniture and home decor. Everything was so beautifully displayed. They also sell holiday decorations, clothes, accessories, and jewelry from a mixture of artists, home decor experts, and craftsmen. You are sure to find things you have never seen before. This store answers the problem I have when I go to antique malls or stores. You can see an item you love on a dusty shelf but you can't work out in your mind how it will fit into your space. Everything here is displayed in such a thoughtful way that you can easily imagine it in your own home. I especially love to visit when they have all of their holiday decor out. If you are looking for a one of a kind gift, this is the perfect place to shop. I could spend hours exploring this store and I literally want everything. I just wish they would open in South Florida. For now I have to be content with visiting them in Central Florida.

This store is soooooo cool! We visited here with the intentions of looking for small furniture…read morepieces. But we were very surprised to see that it was not just a furniture store. This place is the best spot to find a gift! Jewelry, fragrances, super unique home decor... you could spend alot of time in here browsing. We came in during the Christmas season, so we picked up a couple ornaments for our annual Christmas ornament exchange. My husband also gifted me the cutest hat from here! If you haven't stopped in- I highly recommend.

Cassel Furniture Outlet in Casselberry, Florida offering huge discounts plus delivery and financing…read moreoptions.

Great experience at Cassel Furniture Outlet! Super friendly staff, no pressure, and amazing prices…read more They carry Ashley furniture products and the quality is top-tier. Financing was easy and made everything simple. Highly recommend!

I've been here several times and look forward to going back each time. Bought several items over…read morethe years and been happy w every sale. Never had a problem w Randy. In fact, had a couple of good conversations with him over the years. Maybe not the 5-star customer service you would want to expect but I've never had a problem with him. He was always helpful on every occasion with both me & my husband.

We went in to look at the mattresses due to them having a sale. We were given attitude by the…read moremanager RANDY (who lied about his name when we asked he stated his name was jeff). Picture posted of store so you can see piles of furniture. BEWARE if you go to this store. The service is horrible and the quality of the items is based on where they are in the pile. We were told we can not choose our items we are PAYING for. Do not spend your money there!!! SUCH A HORRIBLE EXPERIENCE. They have no customer service skills whatsoever! **follow up in pictures**

The absolute worst experience from start to finish…read more Salesman Bryan sold me $1800+ of merchandise including a mattress that was out of stock. He told me he would update me with status in a week if not sooner. Never received any status on item. Had to call multiple times to finally learn that the mattress was not ordered because apparently the delivery truck brings a random assortment of items and not what a customer ordered? Crazy that I paid up front for an item that wasn't prioritized. I am also convinced that had i not called and showed up in person that I never would have received any status. I finally canceled the mattress and requested delivery and setup of the furniture items. Again, Bryan was supposed to call to schedule, never heard from him. Had to go in store and speak with manager, Anna to schedule the service. So unprofessional all around. Again, I paid for everything up front and couldn't even receive the courtesy and convenience of a phone call to schedule delivery/setup. Fast forward to delivery-another nightmarish ordeal. The two delivery personnel were rude, immature, and unfriendly. They claimed that they didn't perform setup and could only delivery despite Anna telling me that my items would absolutely be setup. What kind of furniture store wouldn't offer setup? After calling the store, it was finally determined that the delivery men would set up the items. Again, their attitude was appalling. They were clearly angry that they had to perform an additional 30 minutes of work. And the best part? Of course as soon as the items were unboxed, it was discovered that the incorrect hardware was in the box. I suppose the plan was for me to discover this on my own and be unable to setup the items. After receiving instruction from the store manager Anna, the delivery crew came back with correct hardware and setup. It was nearing 9:00pm when they finally finished. It was laughable when finally setup. The dresser I paid over $600 for was ripped up, scratched and just horrifically banged up. Looked used honestly. The bed posts weren't correctly setup. I of course called the store next day to return the item and ask for a refund. Anna was agreeable, but not apologetic and never once offered an apology. My only ask was that different delivery drivers pick up the item as I didn't want the original two back in my house. I was promised a manager would collect the item. But of course the same ineffective crew turned up much to my discomfort. I will never work with this store again or any American Freight. The manner is which I was treated is deplorable and quite frankly the store should be ashamed and embarrassed if this is the highest level of service they can provide. Do yourself a big favor-avoid this chain and service your furniture needs anywhere else. I've had great experiences with Kane's, Rooms to Go, and Cort, etc... You'll deal with professionals in those locations.

Had a great experience with Gary as my sales person. Very informative and patient. Furniture not…read moredelivered yet, but the process was simple and easy.