My daughter had to get a filling done by Dr Olson Smith and she was incredible. My daughter was…read morescared and Dr Olson Smith took her time to comfort her and wait until she was ready to proceed with the procedure. Overall staff is incredibly welcoming and kind.

Had a regular cleaning. Everyone was nice and friendly. They took very good care of me, and I'm not…read morea big fan of dental offices.

Their websites states they do emergency dentistry. My wife called to setup an emergency visit for…read moresevere pain and was told they aren't taking emergency patients but could see her in 2 weeks to a month.

Best experience I've ever had in going to the dentist! All staff was professional, friendly, very…read morethorough, and I feel like my dental health will be in the best of hands in the future visits. Kudos to hygienist, dentist, and office personnel. Thanks to all.

Alright, so I have been coming here for a long time....since before COVID. I've had a significant…read moreamount of dental work done here, including a gum graft, multiple root canals, crowns, fillings, deep cleanings, and more. The quality of the dental work has been excellent, and I've never had any issues with the treatment I received. After my gum grafts, the oral surgeon recommended that I have cleanings every three months to help manage inflammation. Unfortunately, I've never been able to stay on that schedule. Every time I book an appointment, the earliest available opening is about six months out. They also don't have access to the schedule beyond that, so there is no way to book appointments every three months in advance. I've been trying for more than two years to get onto a three-month cleaning schedule without success. They've gone through several dental hygienists and usually only have one available, so I understand why scheduling is so limited. However, when you're dealing with the possibility of losing your teeth in the future, I can no longer overlook this issue. I also changed my phone number about two years ago, but for some reason my old number was never removed from my account. When I called today to ask why I was no longer receiving appointment confirmation calls or texts, I was told they had both numbers on file and had been contacting my old number instead. I was told this was due to their new system. My recommendation is to seek long-term dental care with a practice that is not part of a large corporate environment. Even though the quality of the dental work here has been excellent, I believe patients who require ongoing preventive care should be able to receive the level of follow-up treatment their providers recommend. Unfortunately, that has not been my experience. If you have relatively few dental issues, this may be a good option for you. They provide quality dental services and have convenient locations. However, if you're like me and require extensive dental work or ongoing preventive care to avoid future problems, I would recommend considering a local dental practice that is more sympathetic and accomodating to your individual needs.

They are attempting to charge us for a deep cleaning when my husband only had a routine cleaning…read more We were very specific when we booked the appointment they also charged for panoramic x-rays which our insurance company denied so they are trying to back charge us.

I was a patient here until the practice abruptly stopped accepting my insurance on January 1, 2026…read more(which they notified me about on February 4, 2026). The message primarily promoted a "subscription membership" as the alternative. I understand that businesses make financial decisions, but the way this was handled felt predatory and dismissive of patients who rely on insurance to access routine dental care. Dental care is not optional or elective, and shifting costs onto patients through a membership model creates an unnecessary financial barrier. Good luck trying to make non-Medicaid patients show up for multiple appointments for one dental procedure, Dr. Gulati. People with other insurance options won't put up with that.

I don't care how busy you are, when you're meeting a patient for the first time, at least introduce…read moreyourself with a smile. Sit down for a moment, introduce yourself, and get to know your potential patient. No kidding; Dr. Gulati walked into the room, asked a question, and while speaking to him, he walked out of the room. The Receptionist was nice; however, Dr. Gulati and his Assistant...extremely rude. Unfortunately, we live in a society where economic status, etc., is the driving force, when it comes to rendering good service; Respect and consideration are free. I should've considered the negative reviews.

Palmer Dental has consistently proven to be a practice that cares about their patients. I…read moreappreciate that as a patient, I am informed and encouraged to weigh different dental procedures and costs available and participate in the decision making process. Ultimately, I have never had a bad experience with Palmer Dental. Staff is professional, yet personable and it almost feels like family at times. Plus, everyone has a great sense of humor which always helps. :) Kate S.- Silverdale, WA

I have had bad experience, after bad experience at this dental office. I kept going back thinking…read moreit would get better and I should have never gone back after the first time. They charged me for an SRP that the hygienist didn't even do. Then I had a change in my insurance and the front office lady billed me full price for services that they have contracted fees for. When I contacted them to find out why I was billed full fees I got attitude back and said that's what happens when you make changes the same day to your insurance. WRONG. That is not true. AND I had told them prior to my appointment as well. So Ive gotten my records to go elsewhere and now they are trying to bill me again for services that were half done. Absolutely not.

I found this office through word-of-mouth on social media--tons of great reviews and personal…read morerecommendations. Scheduled my initial appointment on their website, which I thought was incredibly convenient. I was also able to complete ALL of my initial paperwork online so I didn't have to do any when I came in for my first visit. So, initial impressions on appointment day (today). This location is fantastic--super central being in The Trails. I parked at 8:45am and there was still plenty of parking, although the parking spaces in The Trails can be a little challenging if you drive a large vehicle like I do. Once in the clinic, the guy at the front desk was super friendly and got me checked in quickly. Sat down and waited maybe 10 or 15 minutes before being called back. The waiting room was very clean, as was every hallway/room I saw and went into for the duration of my visit. I will say--the atmosphere is a bit sterile. It's kind of cold in there with natural daylight cool lighting. I do wish they would warm it up a bit. Everyone I came across was very nice, including Dr. Chen, who I scheduled my appointment with. She was so nice answering all of my questions, checking in frequently to be sure I was comfortable, and that I understood everything she was doing in my mouth during the appointment. I felt like I came out knowing more about my teeth and how to better care for them than I have when visiting other dentists, which I love. After my appointment was over, a care coordinator, Jen, came in to book some future appointments and go over expected charges for the dental care I needed. She did a very thorough job explaining all charges, what insurance would cover and what they wouldn't, and ensured I clearly understood all of the financial details. I was thoroughly impressed that Dr. Chen was actually able to knock out half of the work I needed as soon as Jen was done explaining everything. She was very quick and thorough, and I found the charges to be very fair and clear. I was charged exactly what they said they'd charge, and they did not charge until I fully understood what I was paying for. Emphasizing that again because other reviews have complained about a lack of bill transparency. I didn't experience that at all. By the time I left, about two hours after I arrived, the parking lot was packed and I was so thankful I didn't have a later appointment. Overall, I am VERY happy with this clinic. Everyone was kind, charges were fair and clear, and Dr. Chen was awesome. I have to go back for a second session of work in one week and I'm actually excited. I'll definitely recommend this clinic to others.

I've always had positive experiences with Silverdale Dentistry in the past, which makes today's…read morevisit especially disappointing. I was asked to arrive at 1:45 PM for a 2:00 PM appointment, but I wasn't called in until after 2:20 PM. When I approached the receptionist to ask about the delay, I was told, "It is not in my control"--a response that felt dismissive rather than empathetic. What made the situation worse was the doctor's reaction when it was clear I was frustrated. Instead of acknowledging the issue, I was told, "If you would like to go someplace else..." I found that to be both unprofessional and off-putting. Everyone has off days, but a little courtesy and communication would have gone a long way

I hadn't been to the dentist in years and was extremely nervous about going to get my unhealthy…read moreteeth (and gums) fixed as I neglected them basically my whole life. I was referred by someone whom is extremely opinionated so I finally made the call. Upon my 1st visit, I started to feel anxiety which apparently the assistant noticed and said, "Your doing fine, is there anything I can do to help ease your anxiety?" I looked at her like she was not from around here. I explained that I was ashamed but if I wasn't taught something, how am I supposed to be able to learn so I can teach my own?" She looked and smiled and said, "You have the courage to come in, the next step is ours. We will help." From that moment on, I've had 5 follow up visits and each time, I feel more confident I made the right decision (actually I followed a recommendation). Dr. Yunn, Rose, Melissa are the most caring and professional staff i have come across in my 55 years of life. I highly recommend them. Thank you for all you do to help individuals like me. ​

Kitsap Gentle Dentistry has been my dentist for the past 9 years. The entire office is of…read moreexcellence; qualified employee extend above and beyond quality care to their patients. My appointments are timely, if there is a problem with my dental needs every step is explained to me beforehand. I appreciate the reminder cards and the e mail reminders when my future appointment is due, if I have to change my appointment time ~ always easy to do with their dedicated staff. Geneva does an outstanding job making sure the billings are correct and timely. The office is ALWAYS immaculate. I appreciate that I am greeted by name and with a smile at each appointment. Dr. Yoon is a superior dentist, always quality workmanship. I am so happy that I found your office 9 years ago. Thank you!!

Used to be great dental services. In part they still are: however, now they seem too over-booked…read moreeven for long-term customers, and they won't pick up the phone to reschedule you due to their decisions to close office and want customer to call them to reschedule and they send conflicting messages. It seems like service is not as great.

hygenist was awesome..... but the business end failed to file properly against our insurance so we…read morehad to pay and then they were dropped by Regents BCBS and didn't tell us so we had to pay for the next visit too. Seemed to push services that were not required according to our new dentist.

No longer accepts patients from the VA. Very disappointing! They claim they don't agree with the VA…read moreapproval processes but you know that's not the real reason.

Horribly incompetent. Schedule mess ups, hygienist lack of skill, 2 minutes with the actual…read moredentist, ran out of time! Do not go here. It's a corporate assembly line facility.

Dr Ruff made us do a prepaynent of over $1700.00 which we paid on Nov 21. My husband was scheduled…read morefor Dec 3, then cancelled and rescheduled to Dec 30. On Dec 30 Dr, Ruff refused to do the procedure because I (his wife) refused to sit in the waiting room for 3 and 1/2 hours. We asked for our money back. On Jan 21 we received a check for only half of the $1700. He said he had to pay his staff for the time. Excuse me - staff get paid every day whether the Dr. has patients or not. Dr. Ruff is a CHEAT !!!

I've known (Dr.) Pete Ruff for probably 20 years. We met at a local gymnasium. When my original…read moredentist retired, I started going to his practice. There's not been one time when I felt I did not receive expert, quality care. Whoever is treating me (whether a dental assistant or Dr. Ruff himself) I get an explanation of what is going to be done and then after, a discussion about the results. Despite common delays of payment from insurance companies, their billing statements have been reasonably soon and always accurate. What I do wonder about Yelp is why there are at least eleven postings about quality care that aren't factored into the overall rating.