I would say communication on their part was very poor. It first started when I contacted them and I…read morewas told I have to buy the liner on Amazon. Not knowing which type of liner to get, either or over the top or J hook, I took a picture and sent it to the lady. She told me it was over the top liner. When the workers came, they told me I had the wrong liner. Scheduling the day of work was a bit difficult. First I was told it was too hot for the guys to work. My thinking was "Of course it's going to be hot, it's summer". Then I got a text message to confirm a date of a Saturday in June. I called the lady after I got the text to go over a few things and she no idea who I was. She asked me where I lived and I told her. She said they're not gonna be anywhere near that area on Saturday. I was like you just told me via text you were coming. Then in an email, she said I needed to get "10-50 lbs of play sand". I bought 50 pounds just to be safe. Finally when the workers did arrive and we got past the issue with the liner ( that's after I had to run to a pool store and buy 45 plastic retaining clips) they asked me if I had any duct tape. I had a little bit left so I gave it to them. I showed them the sand that I bought then ran out to do a few errands. Shortly after I left the lady called and said I needed to buy more sand. According to her, I was instructed to buy 10, 50 pound bags of sand. I tried to explain to her that when you between put a hyphen between two numbers it indicates a range. she couldn't understand that part. So I ran back to the store again to buy more sand. When I return home, the workers if I had more duct tape. I said to the I was literally just at Home Depot. Why didn't you tell me before I left. So I had to run out to the store a third time. Oh, I forgot to mention that the day before the work was actually done I was on the schedule for the afternoon. Needless to say nobody ever showed up. I had to call the office mid afternoon to find out what's going on. Like everybody else I just love wasting my day waiting for people to show up and dont.

Very friendly and helpful staff! They are always willing to help with any issues I've had. They…read morereplaced my pump and were able to get rid of a persistent algae issue. I would never go to anyone else. Highly recommend!!

Had an emergency and had to pull over, ended up being in their driveway for about one whole minute…read more Promptly , a lady came out of the business screaming and being very rude, even after apologizing & explaining we will just be a second and be out of her hair. Would be horrified to deal with this lady doing any business, do not recommend.

My drive is now 1yr old (All $9000 of it). I have some issues I am concerned about which may or may…read morenot be problems with the installation. After numerous calls to Michael's and being told they'd "be out" no one shows and lately I don't even get a call back. The only conclusion I can make is that it probably is an issue they're responsible for and I'm permanently on "Ignore". Over promise and under deliver. Seems to be a lot of that these days.

Please know there is alot more to the story than what is noted on the input on 9/15/23. The owners…read moreof the company are very professional and their work is outstanding. I highly recommend them for any type work you need!

This company is not trustworthy. They are illegally withholding pay from a former employee…read more Responses have been nothing short of unprofessional from the owners regarding payment.

They rebuilt my deck and it is amazing! They made sure they cleaned up old lumber and hauled it…read moreaway. I will use them again for any home repair projects I need

This is not a legitimate company. It is a scam. I signed a contract with Concrete and Building…read moreSolutions of America on May 4th and gave a deposit of half the cost of the project. Issac Jackson wanted more money, but I was not comfortable giving that much money up I gave him a deposit of haf the cost. From the beginning, there were many excuses for the job not being started. So 2 months later, he stopped answering my calls and text messages. Furthermore, his business address is fictitious. His Facebook page is fake so please do not use this business. If you have the misfortune of contacting them slam the door in their face and call the police immediately

They did an extensive and tedious massive project that turned out great! They are very courteous…read moreand professional while also being very personable. I would absolutely use them again for any of my contracting and home improvement needs! Thank y'all again!!

Requested 2 separate estimates and no one ever showed up or called! Thank God I can build it my…read moreself!

What a top notch company! First class customer service from the very first phone call all the way…read morethrough completion! I called a handful of different companies to provide us a quote on screening in our patio. A couple of them wouldn't call back, and the others would only tell me the materials that they would use and how they would install it. Any sort of customizing outside of what they normally do increased the cost dramatically. When I called Apple Enclosure and explained what we wanted, she told me that the owner would like to schedule an appointment to come out free of charge and look at the project with me so we can discuss all of our options. When Toby arrived, he was very interested in helping us customize the project to achieve what we were looking for. He took the time to explain all of the different options including materials available, different types of screened enclosures and the costs associated with all of them. Once we came up with the idea he told me that he would have a quote to me in the next couple days. The very next morning, he emailed me a detailed quote with everything that we discussed and it was customized to our taste AND cheaper than his competitors! When his crew arrived to start the project, we were surprised at how professional and clean they were. The first day they came in and framed up almost the whole patio and had everything ready to go for the next day when they arrived. The next morning they got right after it and finished it up shortly after lunch. We were very impressed with the professionalism as well as the cleanliness of the install team. They went above and beyond what we expected to make sure that every piece of metal and dust was picked up and swept before they left. The fit, finish and look of their completed work is absolutely astonishing! I'm glad we trusted Toby and his team and will only look to them in the future when needing an enclosure of any type!

They were on time And did a great job…read moreThey cleaned up afterwards And it was a good price

Harlon was great to work with. He was able to knock it out in one afternoon. And came in right on…read morethe quoted price. I would definitely recommend him for any siding repair needed done.