It has been years since we had an insurance agent who went to great effort to take care of us, make…read moreus feel like our business mattered, and seemed to care that we were comfortable and all questions answered. Stacy, in the St Augustine office accomplished this......as a first time client of Allstate, because of Stacy, I am totally impressed.

I've been with Allstate for over 20 years and Linda Ventura is, by far, the best agent I've ever…read morehad! She definitely goes over and beyond what's expected!

I was shopping for homeowners insurance and had a short interview with a representative at VyStar…read moreCredit Union. I was told a sales rep would be reaching out to me, but no one ever followed up. Since I never heard back from anyone, I ended up going with another company. Honestly, unbelievable customer service.

Shapiro Insurance Group was a LIFE SAVER! Our previous insurance company in Florida filed for…read morebankruptsy and I had to quickly find another insurer for our rental property. Mary Ann Bailey with Shapiro was able to insure the property at a reasonable rate very quickly. We feel very fortunate to have such a GREAT COMPANY taking care of us!

Terrible customer service. Don't call back. Fails to follow simple instructions like "cancel my…read morepolicy" so you have to call the carrier directly. Avoid if you don't want to waste a ton of time calling and re-calling.

The owner of this Brightway location goes above and beyond to satisfy her customers. She provides…read morecompetitive quotes and is willing to shop around to find the best possible rate. We have used Anastasia Ryan for years and will continue to use her for all of our insurance needs.--

Direct Auto Insurance has low down payments on personal auto, commercial auto, motorcycle , RV ,…read moreLife insurance! Plus they offer renters insurance now too and lots of discounts they didn't have before so you can bundle and save. I recommend them if you need low cost insurance since they offer low down payments! It is a fast and easy quote over the phone or in the store. Great local agents to help you in the office. Sure beats talking to someone you don't know where they are located or trying to do it yourself online. Real people who take the time to review your coverages and listen to what you need and meet minimum state requirements.

Ms. Soledad Samuels is AMAZING! She provided the best experience I have ever had with Direct Auto,…read moreand she is the sole reason I will continue with this insurance company, despite having had terrible experiences in the past. Not only was she incredibly kind and helpful in fixing my account, but she went above and beyond--she even gave my daughter, who is in college, a little gift to motivate her to keep going. This is truly exceptional customer service and she absolutely deserves a raise. On top of that, Soledad was personable, funny, and gave me tips on where to find an amazing computer keyboard. Her professionalism combined with her warmth made the entire experience memorable. If you're new to the area and need car insurance, I highly recommend stopping by the St. Augustine, FL Direct Auto office and asking for the lovely Ms. Soledad Samuels. You won't regret it!

I love how personal the experience with this office is and I was not able to get that from any…read moreinsurance provider in the past. Hallie helped me navigate the complicated process of getting the proper coverage I needed and explained everything in a way that I could understand. I would gladly send any of my friends here for assistance in any insurance needs.

This agency is the best in the area! All the team members are so helpful, friendly and…read moreprofessional. I highly recommend Janet Tillman's State Farm!!! 5+ stars!

Horrible service. Just getting the basics is a continual issue. Go anywhere else & it will be a…read morestep up.

The Murray insurance agency is the worst agency I have ever worked with. I would give them zero…read morestars but yelp will not allow you to do so. I have had two home policies canceled on rental property because of their incompetency and lack of detail. Both homes were canceled because they simply did not provide my proper contact info on my policy. The agency continued to send notifications to the property address instead of my mailing address or simply calling to inquire. The second one was even after I called to make sure the error from the first could not be repeated, and of course it was. Their errors left me unaware that I was unprotected for several months each. No one needs this liability you receive with working with The Murray agency or the additional costs incurred trying to correct for their incompetency.

Once again, we found ourselves in need of insurance--this time for a boat. Victoria was patient…read morewith us throughout the entire process, was easy to correspond with , and worked hard to find us the best plan to fit our needs and budget! I cannot recommend ACI enough!

If you're looking for a great insurance office please come by this office to check them out…read more The ladies inside are friendly and very professional. They will go above and beyond to help you out. They can get you a quote very quickly. They always return calls promptly and are easy to deal with. We refer all our friends here. They try and make sure we always get the best rates They are a full service insurance agency that will give you dependable and honest advice.

I highly recommend Dennis Holtz -agent-who knows his product lines and is able to continue looking…read morefor the "best" policy given your criteria. For me it was cost of home insurance without loss of coverage. I'm a teacher and we're the LOWEST paid teachers in the US! My previous company was hiking my cost by 31.5%!!! I could not absorb that. Dennis to the rescue. And, he's a nice guy who I enjoyed doing business with.

Thompson Baker doesn't make enough with their business or with their $15 per car weekend parking so…read morethey have to charge the handicapped to park as well. I pray the extra $15 they get from the handicapped will save them from bankruptcy.

I have been a customer of Herbie Wiles for the last few years and I must admit I had a less than…read morepositive experience to begin with. Since then, I can't say enough about these people. Doug Wiles is a class act. Expect nothing but the best service and advice from him. I can tell you I couldn't recommend anyone any higher. Truly, a gentleman of the first order and his folks do a great job as well. L thanks DOUG. It's nice to know. I have a team like yours behind me. Work with these people with confidence.

run away from this place they have been over charging me for home owners ins for over three years…read more hiking the price 1000.00 to 1200.00 dollars a year for 3 yrs straight. when i asked them if they could find a better rate they said they could not.