The quality of the alterations was satisfactory, however, the $150.00 charge for adjusting the…read moresleeves and sides of a sport coat was deemed excessive. Upon questioning the price, which was double that of Joseph A. Bank's quoted rate, the service provider responded rudely by suggesting I take my business elsewhere.

I mind you have been to the place two times & the times which I have this gentleman knows his craft…read morereally well. First time was during the COVID bit & I had a strap of my facemask put back on & today I got a strap sewed back on to the bag which I use in case of shopping in West Springfield, the person is well schooled with the sewing he does to get the stuff for you as you need & can easily take care of any job no problems & even reasonably priced. Now you know.

So instead of a tailoring job, I asked if Shamika could repair a beloved plush whose tail fell off…read more Not only were her prices very fair (I gave her a little extra because the value of her work was worth way more than like 10$) Not only did was she very quick but my plush looks perfect, good as new! And she even gave me suggestions on how to fix it myself using a mattress needle should it happen again. Honestly the fix makes it look like nothing ever happened and I am super pleased, definitely recommend her for any sewing needs.

From the owner: My garments is custom made and tailored to you and unique by design. Customer satisfaction. Private…read moreconsultation.

I had a wonderful experience at Elms Cleaners for my wedding dress alterations…read more *PLEASE BE AWARE* she is booking months out! I had to call in the beginning of May for my September wedding and she had to squeeze me in then. So call 5 months before your big day or sooner. She booked 4 appointments for me, and a final appointment for pick up and how to show my maid of honor how to bustle my dress. She might look a little disorganized, but that is just her way of doing things. My wedding dress came out perfect. The only problem was my dress was so heavy the bustle did come undone at my reception but this was my fault for stepping on the dress and ripping some of the button's thread.. I had emergency thread and able to fix it... most dresses would not have this problem, but if you're waking in uneven grass just make sure to lift up the dress and watch your step. Either way, I looked perfect in the dress and that's all that mattered. She has great communication, always verified next appointments and texted me if she needed any questions answered or updates on when my dress was ready. Ursula is a very sweet lady, and always trying to appease. I would definitely recommend to anyone. She's actually a master tailor, took 8 years of schooling... her perfection and attention to detail is on point. She was very helpful with veil selection and advice for bridal fashion. She also helped me find a new rhinestone appliqué piece for the bodice that was nicer than the one the dress came with! Just call really early to book!

Ursula is one of Western Massachusetts' best kept secrets for bridal alterations. She doesn't…read moreadvertise much and I only heard her through several women in my family. As soon as I met her, her warmth and personality shone through. She truly cares about you as a customer and takes genuine care in making your dress look amazing on your body. I had a challenging dress shade and wasn't able to find a veil to match. When she heard this, she suggested that I let her figure out the veil part. She took it upon herself to find the perfect fabric and lining. In the end, she crafted a GORGEOUS veil that would have cost me hundreds of dollars if I went elsewhere. Now I have a beautiful keepsake that you couldn't find anywhere else. My dress fit like a glove, and I felt beautiful. Her rates were very affordable, and I think she should honestly charge more because her craftsmanship was so good. She does run a dry cleaning shop at the same time, so while she *does* give you individualized attention, do be prepared for her to have to pause for taking phone calls and taking dry cleaning drop offs. If you consider yourself to be a "bridezilla" who can't stand an interruption or two, then this might not be the place for you. If you want to work with a wonderful and talented seamstress who's gonna make you look like a queen, see Ula.

After extensive searching I found Tony's shop, his workmanship is perfection and speaks for itself…read more I brought in a trench coat and he shortened it for me, the hem was impeccable, better than when I bought it. His prices are more than fair, honestly he's worth way more and because of that I wouldn't go anywhere else!

I walked into Tony's for the first time last week. I needed to have a shirt sized down and I wanted…read moreto 'shop local.' Tony is a quiet but friendly guy, I presume of Italian descent by his accent. He did a fine job of bringing in my shirt in about a weeks time. It cost me $15. My wife says that's about average (in cost) but for me to be able to continue wearing the shirt it was worth it. It's like new (only smaller.) So you know, the stores facade is nothing to speak of. The interior is the same way, it's old and looks like it hasn't been 'tended to' in decades. It didn't matter to me, in a way it's just character. I'm bringing back more shirts...

was able to speedily expedite a formal dress i needed hemmed in a small amount of time. beautiful…read morejob, highly recommend.

I bought a dress online for a wedding, it had three layers on the bottom. I took it here for…read morealterations. It was hemmed and cleaned within a week, very clean on the edges. Thank you!

Excellent service. Very efficient and friendly. Rented a tux for my son's prom. Fit perfectly and…read morelooked gorgeous. Picked up the day before prom and return was 1-2 days after. Very convenient. Price was excellent, especially with the prom special. Highly recommended.

This place is absolutely amazing with outstanding service and employees. Kevin the owner, is…read moreincredible to work with and a great guy. Thank you

There was never a gown alteration or restyle that smashe did not do justice to. I don't know if she…read moreis still here but she was the GOAT of alterations. Quality work at very decent cost.

I must saw that I am extremely disappointed with the customer service at Alina's. I brought in a…read moreshirt to be altered and she basically belittled me. Asked why I bought it so big, asked if I figured I could buy it and she could fix it. Basically she laughed at me and said NO. So I took my items and told her that she a simply NO would have been efficient and walked out. Alina is rude, I will never recommend her or walk foot into her business.