I would highly recommend this place. The dentist she was really nice and the staff was really nice…read more I went in for my very first appointment and I expected I had to come back to get my teeth cleaned cause that's what most dentist office do. The dentist said no, and she clean my teeth right then. Also got off the stains and spots that I were embarrassed about. Place is chill, definitely check it out. Also, the ladies up front are very nice and very helpful.

Awesome care and commitment to patients. Thank you for serving my family for 19 years! Excellent!read more

I had wanted braces for a while. Most people didn't notice, but I had mild issues on my top row of…read moreteeth and moderate crowding on the bottom. I went to several consultations over the years, but it was not until a few months ago that I decided to finally do something about it. On September 1, 2020, I went for a braces consultation here. I knew that Birmingham Orthodontics does same day braces so I had my teeth cleaned by my general dentist a couple weeks prior. At the consultation, I had X-rays, pictures, and an examination of my teeth. After that, the orthodontist told me I was a good candidate for braces. He also said I could get my braces same day, which I chose to do. I paid and then I got my braces on. It was an easy process. I was not in any pain during or after the braces being installed. I have been back twice since my braces were initially installed. Each time, the staff has taken precautions for Covid-19 and has been prompt and professional. When I ask questions, they have been answered. My treatment so far has been great! My teeth are moving well! I'm looking forward to this journey to straighter teeth. If you decide to go based on this review, please tell them Val Williams sent you!

Well..... where to start. Well I will say this about this place, they are fast and friendly. I was…read moreactually amazed that the top braces went on my daughter in a matter of minutes... we have to wait on the bottoms due to top needs more work. The orthodontist we had was a very nice older gentleman that takes the time to understand what is needed and quickly determines the path that is needed... and if you are ready, and they can fit you in they can put them on right after the initial consult. That is what we opted for... now as far as the "tune ups" every 6 weeks, these are pretty quick as well. My daughter is only back there for about 15 minutes. Now not knowing anything about braces as I never had the opportunity as a child. Needless to say braces are a lot of work as well to maintain. My daughter was not fully prepared but is finally getting the idea. I will say do your research on additional items you need. Like little brushes for "in between tooth paste brushing. Also listen very close to the instruction, these are not a suggestion but mandatory. If you do not take care of these they can actually damage your teeth... all of this information is give. To once the braces are on. As far as cost... yeah it is kinda expensive, but if you need to you can finance them... All in all we are really happy with this place, and I would recommend anyone here to get their teeth straightened.

This is the WORSE place I have ever gone to. I paid them over $1900 for dental work than they never…read morecompleted. I am still trying to get my money back. the office manager Regina keeps telling me I have a $210 credit. First of all, I do not want a credit, I want my money back since the work never got completed. The dentist was wonderful, but the staff is the worse. They never call back just keep leaving messages with no return call

1st off I hate dentists. They hurt and the modern corporate dental practice reminds me of a "buy…read morehere, pay here" used car lot. Sage in Vestavia is a breath of fresh air. Easy to set appointment process. When you arrive, a few forms and you are on your way to the back. Staff is amazing- totally focused on you health and comfort. Highly professional and proficient yet friendly and caring. The dentist, Dr. Shim one is now officially my dentist. Very thorough exam but what was great is the he explains the what and why. You will understand the priority and necessity of treatment. He spends the time to fully explain what is needed. You will meet the office manager Christine. The ultimate professional, she will explain the treatment plan and all costs involved and then she will go the extra mile to make sure you get the treatment you need. What is great is you don't feel like you are being oversold or being given treatments that only help the practice. You get the feeling you can trust her. Short story- Sage is my new dental practice as long as they keep their team intact

This was my first visit there and I would recommend this location to anyone. They were friendly and…read morewelcoming. Great experience! I will definitely be going back they were professional and I felt like I had always been a patient.

I chose this dental office because of it great reviews and has been established in birmingham over…read more35yrs. I have fell victim to black women isn't regarded as educated. Our medical needs is not taken serious. I am been force to get a bridge which I decide I would like to get my partial instead. Its about the money with them because the dentist and his assistant keep saying you get a refund. Ok i get a refund if i owe them less or the partial cost less. Its the what comfortable to me and what I can handle day to day. I been lied to I talk to three others dental office Its only take a week for a partial to come back I know I had one. The dentist said I got to wait two weeks for my gum to heal not true. When I got my other partial that dentist wanted my gum where he extracted my tooth out to mold/heal with the gum. So that a lie I can get a partial Its be back in a week. This dentist trying to force me to get the bridge cause of the money. The dentist want that money. Is this 1826 where being black i can't change my mind or have no rights to change my mind

I have been to a lot of dentist in my 65 years and I have never found one who is better! Me and my…read morefamily has been seeing Dr DeFranco for over 25 years and he is absolutely the best. I have had 5 crowns and three implants and never experienced a single minute of pain. He keeps my teeth so white and bright my friends have to wear sun glasses when I smile! His staff are sweet, kind and professional! I have never been to a office more clean, well equipped and modern! You want to go to a good dentist, then I recommend Dr DeFranco!

Let me start by saying our family has been using HFD for 3 years, but they have been going down…read morehill for the last year. Today my 10 year old daughter needed a baby tooth pulled and the nurse was rude and then tried to tell us no one could go back with her. This was her first dental procedure and they were going to use nitrous. The dentist walked in and told my wife in less than 5 minutes I'm am going to make you leave the room because I only work with my patients 1 on 1. She is a 10 year old girl that they are giving laughing gas. What parent would let their young daughter be left alone with only a rude old man in the room? The entire staff was rude. We told them to remove our entire family from their patient list.

Going through and finding the best fit dentist for me was easy now that I live close to a major…read morecity. The staff was very hospitable and genuine. My dental hygienist Shay had me talking/laughing the entire time. I was in and out in less than an hour as a new patient with a 6 month cleaning. Dr. McLin was great and if you have any extra concerns about your smile she first investigates your current smile then gives further direction from there. This is the first time I've felt totally comfortable at the dentist. 10/10 highly recommend.

Well, I went in for tooth pain all they did was say I had a cavity but I was going home for spring…read morebreak in a few weeks so I just made an appointment in my home town. The dentist here couldn't find any cavity and did a cleaning. While the Dental Wellness Center of Birmingham did nothing except lie and say I had a cavity then wanted me to pay like $70 to get the nonexistent cavity filled another time.

Spoke to UAB before making a appointment was told 180 for X-rays 60 for cleaning, our insurance…read morecovers100% preventative maintenance anyway my son whose new to this paid before insurance was ran then the person told my son she'd refund the 98. He paid, anyway today he went in to get his teeth cleaned, they went over what was quoted, and they didn't file his insurance which they should have done that first time, I spoke to Jules A who said she was the coordinator in Dothan, anyway i told her that I never received the refund and why is the charge even there, she said no insurance wason file, but wait! Why not, I even called that day to the CSM with BCBS who stated they'll pay 100% now Jules was trying to twist what I just said, she's like you said they told you they paid, I said no they said they will. That's your job to file, she replied it's mine. Look that's crazy, I don't have that ability to file for their service, I'll tell you what if she was working for me I'd already have her fired her actions are costing them customer. My son called said they filed and it's paid for, but I still haven't seen any money back! Thinking I'll call my bank and file a fraud charge

Clumsy, inconsiderate, and unprofessional. You are there for them to practice on you. And, the few…read morestudents I had to deal with were not good at all. The last one would laugh and humm like it was all a joke. It's a terrible experience to have someone like that working on your teeth for hours. They need better supervision. They will mess up your teeth and charge you for it. That is exactly what happened to me. Would not recommend.

On March 31, 2026 My experience was very unprofessional to say the least. I went in concerning a…read moretooth ache. Once being taken back and getting X-rays, the dentist came in telling me that my gums were inflamed due to me having braces ( I didn't have my wires on, only brackets at that time). After enduring unbearable pain, and making several phone calls expressing my concerns, requesting for appointments or some type of antibiotics for treatment which may have resulted in some relief of the pain, I was told that a deep cleaning SHOULD help with the pain. Finally on April 12,2026, weeks of discomfort and denial of assistance, I contacted an emergency dental clinic, was seen immediately and the diagnosis was I needed a root canal and antibiotics. The infection could have entered my bloodstream, possibly resulting in death. I DO NOT RECOMMEND THIS LOCATION FOR ANY SERVICE!!!

Very nice building and staff. My one complaint is they bill you for non-covered services…read more"desensitization" at $39 which is NOT optional. They said it's their standard of care but it's not covered by my insurance so it's completely a "CASH" billing for them. There is no transparency about how much it costs them.