Dr.Weiss is the greatest, however there is a Dentist that is there now Dr. Weaver but Overcharges…read moreand with Weiss no longer there very much the office is so different.I reported to my insurance company and they are investigating. He is such an asshole.

I am terrified of dentists, but this dentist and office are kind, friendly and caring. My office…read moreexperience was exceptional and outstanding. The ladies at the counter put me at ease. The dentist, dental hygienist, x-ray tech was wonderful and treated me with care, kindness and warmth. The music was a huge extr plus too..

Great staff and newest equipment. I've had almost every procedure you can have here including…read moreInvisalign and Dr.Draiss and staff will take care of you

The staff has the worst attitude and treats clients like garbage. They screwed up my insurance and…read moredidn't tell me for over a year then embarrassed me in front of the entire lobby over a payment I didn't know I owed. A simple call to my insurance company fixed the issue but the lady at the front desk continued to harass us. The dentist could care less about how his staff treats people. Don't go here unless you want your insurance messed up and then get blamed for their mistakes. This practice is a joke

I had wanted braces for a while. Most people didn't notice, but I had mild issues on my top row of…read moreteeth and moderate crowding on the bottom. I went to several consultations over the years, but it was not until a few months ago that I decided to finally do something about it. On September 1, 2020, I went for a braces consultation here. I knew that Birmingham Orthodontics does same day braces so I had my teeth cleaned by my general dentist a couple weeks prior. At the consultation, I had X-rays, pictures, and an examination of my teeth. After that, the orthodontist told me I was a good candidate for braces. He also said I could get my braces same day, which I chose to do. I paid and then I got my braces on. It was an easy process. I was not in any pain during or after the braces being installed. I have been back twice since my braces were initially installed. Each time, the staff has taken precautions for Covid-19 and has been prompt and professional. When I ask questions, they have been answered. My treatment so far has been great! My teeth are moving well! I'm looking forward to this journey to straighter teeth. If you decide to go based on this review, please tell them Val Williams sent you!

Well..... where to start. Well I will say this about this place, they are fast and friendly. I was…read moreactually amazed that the top braces went on my daughter in a matter of minutes... we have to wait on the bottoms due to top needs more work. The orthodontist we had was a very nice older gentleman that takes the time to understand what is needed and quickly determines the path that is needed... and if you are ready, and they can fit you in they can put them on right after the initial consult. That is what we opted for... now as far as the "tune ups" every 6 weeks, these are pretty quick as well. My daughter is only back there for about 15 minutes. Now not knowing anything about braces as I never had the opportunity as a child. Needless to say braces are a lot of work as well to maintain. My daughter was not fully prepared but is finally getting the idea. I will say do your research on additional items you need. Like little brushes for "in between tooth paste brushing. Also listen very close to the instruction, these are not a suggestion but mandatory. If you do not take care of these they can actually damage your teeth... all of this information is give. To once the braces are on. As far as cost... yeah it is kinda expensive, but if you need to you can finance them... All in all we are really happy with this place, and I would recommend anyone here to get their teeth straightened.

I am a glutton for punishment I guess because I gave them another chance and took my kid back…read more Despite calling repeatedly over my bill, whenever I called the had only filed on their primary insurance and never their secondary. I set up monthly payments on THEIR site despite that. The company the monthly payments are done through showed me they paid them, and they are still harassing me over the bill that's been paid. They didn't apply it to my account. Just stay away. The billing issues with this place are a constant nightmare. I'm so close to filing a BBB complaint. It's been constant issues with billing.

The office staff and Dr. Johnson were very nice and professional. My daughter had a dental…read moreemergency, and they were nice enough to squeeze her in and fix the problem, and the doctor even called the next day to check on her. I definitely recommend this office.

I'm always excited to go to my dentist's office and see Dr. Marter. The staff is very professional…read moreand kind. Super easy location and you will be in and out in no time. The guys take really good care of me. I always appreciate their suggestions on my dental care so set an appointment today you will not be disappointed

This establishment is not very satisfactory. I choose to go there because it is within walking…read moredistance from my workplace. Their primary focus seems to be on profit rather than patient care. The dentist does not pay attention to your concerns and hurries you in and out. I believe this is a widespread issue in healthcare today. Consider visiting a non-corporate dentist. You will likely be more satisfied, as they genuinely care for their patients, unlike this facility. Last year, I had eight cavities filled by them, only to later see a new dentist who informed me that I had no cavities, and they had drilled into perfectly healthy teeth. I returned to discuss my TMJ issues, but she rushed me through the appointment. She mentioned sending me to physical therapy, but I expressed my preference for injections, to which she replied that she would refer me to a TMJ specialist. When I contacted them, I was told that Naos PT does not provide injections and does not accept my insurance, despite my dentist claiming otherwise. I have decided not to return to this place, and it frustrates me how little they seem to care.

In a true crisis that was after hours, this office came through with no notice and we left in a…read moremuch better situation. PROs: Called this office right after my kid had a dental emergency while playing in the summer. The receptionist was very calming and answered all of my questions before we decided to make the drive there. Once we arrived, we were done with X rays and in the back with the staff and the actual dentist doing the exam within 10 mins. The dentist reassured us both of the situation and offered to fix everything on the spot. His name was Gio I think. Within about 60 mins of him getting started on the treatment plan he was done and the problem was solved that just needed some time to let things calm down. The exam was $85 upfront and our treatment plan was an additional $500. There was no financial surprises or hidden fees. Everyone was very nice, professional, and knowledgable. Not to mention it was like 7pm on a weekday when they took us. CONs: None!

The procedure went well! The staff was very nice and professional! My son had a wisdom tooth…read morepulled. It was fast and painless! I highly recommend!

Excellent experience with this practice. I had avoided the dentists, due to my experience with my…read morelast one. I needed to have some dental work done, and by luck, I found the dentist for life. Most of my experience has been with Dr. Mim, a wonderful dentist who really takes time to get to know you. My procedure was kinda lengthy, I had NO PAIN at all. Most of the staff knows me after only going here for 18 months, and greet me with a smile and pleasant conversation.

Took my 17 month old for his first dental appointment. Staff was patient, professional, and…read morefriendly. Dr. Lovell was great, there were no tears . He took time to explain how to best brush my baby's teeth, and what to expect moving forward. He was recommended by a friend, and I would recommend it as well. They offered my baby a toy after his appointment, which I thought was a nice touch.

I honestly had the best dental appointment that I have had in my entire "60 year-old" life with Dr…read more Buck to extract a broken/decayed tooth in the back of my mouth. Most of my dental experiences have been "horrific" since early childhood. The morning of my oral surgery, a friend of mine prayed for me that the surgery was painless, the surgeon's hands were steady, and the recovery quick . The surgery was actually "painless" and the stitches were not felt while Dr. Buck placed them into the extracted area. Dr. Buck is AWESOME. His voice and mannerisms are caring, concerned, and reassuring. When I arrived home, I looked into the bag that his office had given me at "check-out" and to my surprise there was a pamphlet titled "A Letter to My Friends" which asked the reader to accept Christ as their Savior. After reading the pamphlet, I called my praying friend and told her about it. She said "That's Awesome, just think of the number of souls they reach each day." I know that The Lord led me to this office and I am very grateful. Dr. Buck and his staff are awesome from beginning until the end; they have welcoming spirits, warm smiles, and timely knowledge.

Doctor took his time tending to my son and making sure he recovered well. Nurses were attentive,…read moretoo.