Very professional, polite. They were able to do a very fast turn around for an alteration. Highly…read morerecommend.

Had a great experience here! I got my jeans hemmed and they were ready within a day. Fast…read moreturnaround, great quality work, and everything fit perfectly. Highly recommend!

I really wanted to have a great experience here, but unfortunately, my wedding dress alterations…read morewere filled with miscommunication, mistakes, and ultimately disappointment. At my initial appointment, I discussed several fairly straightforward alterations: taking in the dress, adding sleeves, closing the slit a bit, and adding a bustle. I was quoted for those services. At no point was I asked to put on heels to determine the hem, so I was surprised when I received a call days later with a new quote including hemming--something we hadn't discussed and couldn't have accurately determined without heels. At my second appointment (wearing heels), we agreed the length was perfect and no hem was needed. We finalized the price without the hem. The seamstress was unable to pin through the material to properly assess how much the dress needed to be taken in, but I trusted her judgment and was told we'd evaluate it again at the next visit. When I came back, a different seamstress informed me that the dress had already been hemmed--despite the prior agreement--and I'd be charged for it. I was told the hemming had already been done before my second fitting. To resolve it, she asked if I'd pay to finish hemming the remaining layers and I reluctantly agreed. She also had to take the dress in more--again, something that should've been handled earlier. At my final appointment, we added the bustle. I asked if the dress would be steamed and was told that it wouldn't be, as we hadn't agreed on that earlier and that the dress had come in "dirty" (it hadn't--it was brand new from the boutique). I was offered a discounted price for steaming and accepted it. When I arrived to pick up my dress, they had trouble locating it--it took about 10 minutes. Once I got it home, it was clear the dress had not been steamed. The sleeves that were added were poorly sewn and I had to reinforce them myself. A clasp that was supposedly fixed fell off just days before the wedding. I had to take the dress elsewhere to fix the clasp and have it professionally steamed. I did reach out to the owner about these issues, and to her credit, she reimbursed me most of what I paid via check (since their payment system was down). But even after all of that, on my actual wedding day, the bustle broke less than two hours into the reception, and I had to change. The dress also never fit properly despite asking at every appointment to take it in more. It was visibly too big and I spent my wedding day pulling it up constantly. I would not recommend Donna's Alterations for wedding dress alterations. My dress didn't require anything overly complex, but the experience was inconsistent, the quality was disappointing, and the lack of attention to detail created unnecessary stress during what should have been a joyful time. (All photos are work from Donna's Alterations before having it all fixed) I wish I had taken more photos

If you're having a bad day, just know that your day could be so much worse if you take your clothes…read moreto Donna's alterations. Updates on my experience: It's Wednesday, my dress still isn't ready. But no worries, communication has improved except my name isn't Jamie and my dress isn't a size large. This place deserves 0 stars, I did buy a new dress and if they charge me for alterations on a dress that wasn't ready for 3 weeks I'll cut my loses and leave it there. What a shame. Do better @Donna's Alterations. p.s. Sorry you're going through the same thing Jamie Edit to Wed. afternoon: I was able to pick up my dress today... and... I was feeling better when I went to pickup the dress because the original worker was there and the guy cashing me out was much nicer. That being said, the only difference between my dress two weeks ago now and today is that there is fabric sewed on crooked. There is no sweetheart alteration to the neckline, it's the exact same. I payed $139 for them to sew on lace. To the original neckline. That's right, quite literally would have saved time and money if I left the dress there. SO THANKFUL I HAVE A BACKUP DRESS. This place truly deserves 0 stars. What a disappointment. Glad I prepared for the worst outcome because that's exactly what I got.

Fabulous service. Beautiful results. Had it ready in plenty of time. Will be returning next time I…read moreneed alterations, repairs ... etc. Wish I would've found this business a long time ago! 5 stars PLUS! Very reasonable pricing, especially given the timeliness and quality of her work!

Becky has sewn the patches on our leather vests for years. She is very kind, does a great job and…read moreis reasonably priced. Her turn around is very reasonable too. Very personable and professional seamstress!!

I had made an appointment but per the signage on her door she does take in Walk ins. She altered my…read moredress so wonderfully. When i had first bought the dress i was about 30 pounds heavier so she took in the dress and hemmed it so it was a little shorter (so that I don't trip over my own feet). I can't even tell that she had made any alterations but I can't surely feel it with the way it fits! I highly recommend her to do any alterations!

I went in to see if dress sizing was offered and the lady was so rude and useless. I think I…read moreinterrupted her watching soap operas. Customer service dissatisfaction

Always do a fine job! Very courteous, timely, and attentive to each customer's needs and requests.read more

Always professional and wonderful staff to work with. I've been using them for years.read more

I'd been receiving coupons in the mail for the new Tide Cleaners on 116th & decided to give them a…read moretry for their Leap Day Sale. You could have 2 items cleaned for free with coupon. I called before my visit because there was a little bit of fine print I needed to get clarification on. The two items I needed serviced were king sized comforters. Unfortunately, they were not included in the sale, but I was offered another deal where I could get them cleaned for half off! I definitely took advantage. The location is visible from the intersection of 116th & Cumberland but getting into the parking lot is a bit of a challenge if you're heading east on 116th. I managed to figure it out, so no biggie. I arrived shortly after the store opened. Inside of the store is a bit small, but they get you in & out quickly so no need for square footage I guess I also received a cute little goodie bag that included a few freebies as they're appreciation for my patronage. Austin helped me get an account started, explained all the perks of membership, and briefly went over the services that they offer. He was very friendly & helpful. I was quoted a pickup time of 2 business days but surprisingly, I received an email notification that my items were ready just a few hours after I dropped them off. I picked up in the drive thru because there was a line out the door at 1pm. Having that convenience was awesome!!! My items were folded nicely & bagged in a large see thru tote with handle. My items were impeccably cleaned with a hint of a fresh scent, no overwhelming fragrance. My experience was great & I will definitely return. Check em out

First time visiting. Temporarily lost my shirt. Had to make an extra trip back to pick it up. More…read morethan a simple sorry would have been a nice gesture. Disappointing for a first impression. The clothes were clean and pressed nicely though.

Every time I go to pick up my cleaning I am surprised by something they did not do correctly…read more Shirts are priced differently, things that are supposed to be folded are on hangers and vice versa. I'm just done with poor customer service and lack of attention to detail. Hard to find a good dry cleaner after Bolden's closed.

Always gets the job done in a timely manner! They always over estimate the 'ready by' date and then…read moreover deliver by having my things ready early which I always appreciate!

They are No longer located at this location. Not sure they are in business. The phone is out of…read moreorder also.

I was really happy with Renata's Alterations. The owner, whose name may or may not be Renata (I…read morejust can't remember), is pleasant and service-oriented. She did a very good job sizing down a sequined hoodie for me, and quickly, too. We also had a good chat about Russia, and she was very friendly. No complaints here!