ZIPS on 82nd & Allisonville did an awesome job. Highly recommend for your dry cleaning. Convenient…read morein and out.

I brought my suit to ZIPS Cleaners with one simple request: remove a visible spot. They tagged it,…read moreacknowledged it, and assured me it would be taken care of. When I returned to pick it up, the suit was pressed--but the spot was still there, untouched. No explanation, no follow-up, just a suit that looked slightly crisper but still had the same issue I came in with. If you're looking for basic pressing, ZIPS might suffice. But if you need actual garment care--like stain removal or attention to detail--you're not likely to get much beyond the bare minimum. This is the second time this has happened. Zips feels like a volume-driven operation, not a service-oriented one. I expected more accountability and quality control.

I've only been going to this dry cleaners for a short while, but every time I've been there, it has…read morealways been a good experience. They are very friendly, they do a good job, and they are quick.

Last year, i was referred to Classic Cleaner's to get my faux furs cleaned. I was told that they…read morewere the best, so I was happy to pay the high price. The one coat I had done turned out gorgeous. So, this year, I returned to get two cleaned. They charged me $50 for them, before I saw them. To my shock the furs were in melted wads. They offered me no refund, have kept them in their possession and have made no attempt to make it right. Can you imagine? It is mind boggling. They have my coats! I left at least 4 messages and most recently left a message at their coorperate office. I honestly don't think they care. Surely, they would not want a company to treat them in such a poor, unethical manner, but I am just a number. So, now I will leave reviews, contact my bank and file a complaint with the Better Business Bureau. It is a shame. They had been so good!

I have frequented this dry cleaner, several times in the past several years. It used to be such a…read moregood place,very friendly people Quality was spot on. I have given it a few tries in the past year and have been disappointed with the quality and service. I picked up several items and was charged more than expected and questioned why they charged me for a dress and not a shirt. The gentleman that assisted me said you'll have to call Tonya back. I said, but this is a shirt and he said I don't have any control over that? I did not have time to dispute it. I then took a queen down comforter, and I was told it would take a week to get it back,which I understand. I was text within two hours of leaving saying it was ready. I said what happened to the week out. She said oh I had time to do it today. I questioned if it was professionally done and she said OK. I will send it downtown and have it done??? I also had a five dollar coupon taken off at drop off. Tonya said when I went to pick up the item that the five dollar coupon was not honored. Both Tonya and April were very rude and as a matter of fact and not customer service friendly, I will take my dry cleaning elsewhere.

Stopped in on Tuesday, Aug 27 at 6:48 pm. Sign says the store is open until 7pm, but it was locked…read moreup, lights were off, and nobody came when I knocked (loudly) on the door. Management might want to address leaving early with the employee(s) who were supposed to be working until 7pm on August 27th. If you have a land line in the store, I have a suggestion. Require whoever is supposed to work until 7pm to call you at 7pm from the store land line. That way, you know they did not leave early...

Shirts on time! And a sleeping bag done for a reasonable…read moreprice. ...........................

I have been to your location and called regarding my damaged dress. Still no contact. I have posted…read moreon social media which will reach hundreds of people. This is unacceptable and should not take this long for anyone to respond to an issue that you all created. Chris called me today after this post to insult my intelligence. He acted clueless and told me the dress looks fine to him. Well, I have pictures. He told me I was not getting anything from him and that he deals with this type of stuff all the time and that there is a disclaimer posted in their store and on their receipts. My dress was white/ivory and it is gray! They do not appear to be registered with the Secretary of State and are not accredited by the BBB. He hung up on me three times and told me to talk to his attorney. I, absolutely, have no problem with doing that at all. He is unprofessional and cannot articulate a clear thought or sentence and should not be handling customer complaints.

Great work always. Wonderful customer service. Good prices. So convenient the locationread more

I took three pairs of pants to this store to be cleaned and hemmed. When I dropped them off, I was…read moretold that the alterations were sent out, so I expected the work to be done professionally. Unfortunately, that was not the case. This is the worst hemming job I have ever seen. One pair of my orange pants was hemmed using bright pink thread, which is clearly visible along the hem. The stitching wasn't even secured properly--it started coming loose while I was standing in the store speaking with the staff. When I brought the issue to their attention, I was told I would have to wait to speak with the manager, John, because he wasn't in the store that day. After paying $57 to have three pairs of pants hemmed, I now have to pay to have all three pairs redone correctly. I am extremely disappointed with the quality of the alterations and the lack of an immediate resolution. Based on my experience I would not use them for alterations.

Went on a Sunday morning when our dryer decided not to work. I was surprised to see how large it…read morewas inside. It was crowded but we had no problem finding 3 dryers together. Only downside is there is not a lot of room to sit. I also couldn't figure out how to get a refund on my remaining $$ so I guess I'll go back to wash comforters at some point.

Location is clean and has helpful employees. Today was my first time there while my home washing…read moremachine is out of commission and they showed me how to load the payment card and how the machines work.

They were able to a full glass of red wine stain out of a very expensive dress Imagine "can't buy…read moreme love" level of desperation and Morelli's was the Patrick Dempsey standing behind me with a smile on their face and a solution to the problem! And it only cost me $32.00. Highly recommend.

The guy who took in my clothes chatted for a while about the industry and took my load from the…read moreCarmel branch into the plant at Indy for me since I needed them in two days and the truck had already left. Got the mystery stain right off that jacket and the ring out of the collar of my 25 yo dress shirt... I should haul all my shirts there.

5 stars. Starcrest…read moreCleaners was an amazing luxury after we downsized and I no longer had my HUGE washer and my old dryer too FOREVER and a day to dry anything. They offer delivery services and would even separate our clothes by person!!! (Super easy to tell in my family at that time) Everything would be returned folded and shrink wrapped by person - ready to go into the drawers/closet. Well worth the investment.

Great service very impressed with their methods of communication. Very personal serviceread more