We have used Ali-Cor for several years and have always been very happy with their service,…read moreresponsiveness, and quality of work. We have used them for extensive jobs and simpler things. Love Brandon and Brandy

We had a sneaky slow leak inside of a wall that over time damaged some flooring. I called Ali-Cor…read moreover the weekend and asked to be contacted on Monday. 8:30AM Monday I got a text and they were at my house by 10:00AM. Found the leak and repaired very quickly and professionally. Quality, value and honesty. What else could you ask for? Highest rating.

1 -- Lost fastener, improper reassembly, higher power bills, and poor follow-through…read more I contracted Philbrick Inc. Heating & Cooling for routine cleaning and maintenance on a system I purchased from them for approximately $8,000, and for which I've paid hundreds more over the years for service. The technician who performed the service lost a manufacturer-specific fastener and reassembled the enclosure improperly. One corner of the cover was left with about a 1/2-inch gap, which allowed a significant amount of cooled air to escape into my attic throughout the hottest part of the summer, increasing my electric bill. I discovered the problem months later while replacing the filter. I called Philbrick the next day and requested they correct their mistake. It took approximately four days to get a technician on site. He confirmed a fastener was indeed missing and attempted to fabricate a substitute. Lacking the right part and skill for that task, he ended up taping the corner of the door--a stopgap that still leaked air. He said he would try to scavenge the correct fastener from an old unit back at their facility and "take care of it." Instead, I was told I owed roughly $100 for this visit, despite the issue originating with their prior service. After multiple calls, I spoke briefly with the owner, who said he would investigate and get back to me. He never did, the service call was in June. About two weeks later when I called for an update, the receptionist told me the charge had been waived and she'd leave a message with he owner, but no one has ever followed up about the missing fastener or the energy loss. Today, I went into the attic myself with a flashlight, mirror, and magnet. In about 30 minutes I located the original fastener inside the unit and repaired the enclosure properly. I should not have had to do this. Based on this experience--poor workmanship, delay in response, an inadequate temporary fix, an attempted charge for their error, and no meaningful follow-through--I cannot recommend Philbrick Inc. Heating & Cooling.

It was another terrible way to wake up. My rental property tenant texted to tell me the pilot…read morelight had gone out on the gas hot water. Neither he nor Virginia Natural Gas could get it lit. VNG told him that I needed a plumber. The technician also gave his general assessment of what he thought was the problem. It wasn't a surprise to learn that my regular plumber didn't do gas appliances since they require additional certification & equipment. He referred me to someone who referred me to someone else. I checked the Yelp reviews for that plumber & Philbrick, the plumbing company used by the restoration company that has done work for me. Philbrick had good reviews. The other had bad. Thank you Yelp! Calling Philbrick I expected a wait for service. Their customer service person put me on hold then returned to the line with great news. They had someone in the area & could come right away. Amazing! My tenant was home so I hoped to handle my end over the phone. The technician called on the way to the property and we discussed the problem. He finished getting the pilot light lit in record time & called me from the house. When that particular pilot light is lit there is a button you have to hold in for a specific amount of time. He had instructed my tenant on what had to be done. Both the trip charge & the charge for starting the pilot light were extremely reasonable. We handled the transaction over the phone with a credit card & the receipt was emailed to me. Randy, the technician was extremely nice and answered all my questions regarding the age & normal life span of the appliance. I also questioned the life span of electric hot water heaters, which I have in my main residence. I've had a hot water heater flood before. So I wanted to avoid that at both properties. When I thanked him for the prompt response he told me that he had been rerouted to me. His next call had been sent to another technician. That's the perfect way to handle "In Home" scheduling by a repair center. This company receives my highest recommendation. Thank you for making what started as a really bad day not bad at all. I didn't even lose my morning coffee hour(s) because of the conveniences they offered.

Since you want to act like I never had service from them. Here is the quote for the 80 dollar part…read morethat most places charge around 1200-1800 to fix. The entire coil price (4500ish) was for if the TVX couldn't be taken off, which it was two bolts so the coil replacement wasn't necessary. This could have been ID'd if the tech had removed the service panel and looked at the coil in the first place. So ultimately you were charging 3800ish dollars to replace a TVX which was a 80 dollar part. You wasted my time and kept my family in the heat for an additional week due to lack of communication. I got my system eventually fixed for 380 bucks ish, with nothing ID'd by your tech actually needing to be replaced. Thanks for nothing.

Is there some else I can speak to , other than Mary. I scheduled my maintenance through your…read morecompany for December, which was the earliest at the time, when the maintenance appointment was made. The gentleman I spoke with at the time told me I could pay for my renewal during the appointment in December. Mary calls me today and says I have until tomorrow (11/11/25) which is really today or my appointment will be canceled. As a customer for over ten years, and I have always paid the renewal at a maintenance call/appointment. Why is Mary threatening me with cancellation if I do not pay today? Robert H. Newport News

No, I do not recommend this company! Can't speak on their…read morework but we can say, 5 days later we have not heard from All Day Plumbing concerning our emergency plumbing issue. Glad that we were able to find someone who cared and fixed the issue.

My main line was clogged and backing up in the house. J from All Day came out and snaked and had…read morethe plumbing working great. Thank you for coming out at Midnight so We could

Really appreciate the quick response on our gas leak. Tony is very friendly and knowledgeable and…read morewill definitely call on him in the future!!

Could have been much, much better. Tony and Son installed several toilets a couple of years ago in…read moremy home. Tony ensured me that the toilets were great-favored by plumbers. Turns out the toilets he installed were Mansfield "Alto" toilets which were rated dead last in Consumer Reports in 2019. Needless to say, I had to hire a reputable plumber to fix all his mistakes. As a personal aside, he could not have been ruder to me and my husband. -Kate in Chesapeake

Definitely recommend Stokes Plumbing. He was quick to respond and fit us into his schedule faster…read morethan I thought possible. He was a pleasure to work with and taught me a lot about our plumbing situation as well as handy tricks to know for later. I'm always one to shop local because you get a much more personal experience and Sean Stokes definitely gave me that. I would certainly recommend Stokes Plumbing for anyone needing work done. Thank you so much Sean!

Had a leak in the bathroom, so I reached out to Mr. Stokes. He was able to come the same day…read morefitting us into his busy schedule. He was pleasant, very patient, and explained what he was doing to my very stressed out grandmother. He gave suggestions on how to maintain her pipes after he corrected the issue & his pricing was fair. For all that he and his partner did, it was worth every penny. I'm grateful for his help & would definitely recommend him to anyone who need plumbing work done. If you are paying with a credit card, there is an extra 6% fee attached to your bill.

Jim Bertolino is one of the most HONEST plumbers we have had the pleasure of working with. We…read morecalled him out for a whole home low pressure issue and the problem was resolved quickly. While there were no repairs needed for what the issue was, Jim took the time to explain and educate my husband and I on the systems at our property (which he installed 12 years ago)! We are now more comfortable with the plumbing/water and backflow valve we have all because of the information he gave us in great detail. If you need a backflow inspection (annually by the city) then he is your guy, the price is more than 50% less than what a well-known company here charges for the same service. Jim Bertolino & Son Plumbing and Drain Service will be the first we call from now on and the first company I recommend to family, friends and neighbors. Thank you for being a friendly, transparent, reputable company!!

Waste of time, and over charges with out fixing your problem. We had a grinder problem. Jim came…read moreout after spending $895 for the bucket to be pumped out and paying him $750. He could not tell us what the issue was, came back the second day and wanted to put a new system in. Said it would take 8 weeks and cost $17,000. We had to pay him $450 for that day. He is yet to call us back a week later. We called another company that came out and fixed the issue in 30 minutes and cost us $525. Please don't waste your time calling this man. He is a fraud and only wants your money.

I had a partial power outage, just my fridge and 2 other outlets. Was so dang confused. Called up…read moreCecilia's and they were able to send an electrician out the same day. Thank god they did, the electrician found the problem very quickly. The previous homeowners told me they replaced all the outlets...low and behold they didn't replace the one behind the fridge and it had obviously caught fire. I loved how the gentleman who came out actually took the time to show me the problem, and show me what he was doing. That's always a really good sign in my book, when they actually spend time showing the customer the plan. He showed me the burnt outlet, the melted wires, and the process of repair. He had to run out to buy new supplies but was overall very prompt, courteous, and efficient. Saved me from a potentially scary problem in the future! Reasonably priced for the repair of the burnt out socket, removal, and up-to-code replacement. I think it was around $130.

I reached out to them on a Friday afternoon and they were visiting me on Monday to give me an…read moreestimate on the job. The technician that came was extremely knowledgeable and he even took off his shoes at the front door without me even asking him to. I'm very pleased with their customer service and look forward to working with them on my projects.