I like them. The people there are nice, honest, fast, super friendly…read more They sell everything that you typically want to send to Vietnam anyways. It's great! I bought all the things I needed to for my grandfather.

First time customer and the products were delivered and nothing was missing. That's all I ask for…read more So I'll be coming back here for future shipments to Vietnam. Make sure you take pics and inventory for evidence.

I waited until my final day of mailbox service to post this review because I was genuinely…read moreconcerned that raising additional concerns beforehand could negatively affect my ability to access my mail. After more than 10 years as a customer, my mailbox was terminated within hours of sending a professional email simply asking what was going on, how long I should reasonably wait, & trying to understand why employees repeatedly failed to open during posted business hours. During an in person discussion the following day, before hearing my explanation, the owner immediately asked me to hand over my phone, which I declined because it is my personal property. I was not rude. I was trying to access a service I pay for. The timing of that decision speaks for itself. Ironically, the employee later apologized & said he would speak with the owner on my behalf. I have been a mailbox customer for over a decade. Under prior ownership, service was reliable & professional. Since the ownership change, there has been a decline in consistency, communication, professionalism & frequent staff turnover. I gradually found myself coming in less often, grabbing my mail & leaving quickly to avoid unnecessary interaction. Here is my experience: April 14 Arrived at approximately 9:00 AM, their posted opening time. The employee did not arrive until around 9:20 to 9:25 AM. I gave grace. He said he had been involved in an altercation before arriving. April 18 Arrived at opening. Gates were still down. No staff present & customers were waiting. I had to get to work, so I left. Unable to access my mailbox again. April 20 Called to confirm that someone would be present at 9:00 AM the following morning. I was told yes. April 21 Arrived at 9:00 AM, the posted opening time, & waited until 9:45 AM. No one ever showed up. During that time, I watched multiple customers come to the door only to find the business closed. I called & emailed because I needed access to my packages & had planned my morning around their posted hours before work. I was trying to find out how long to wait. The initial email response I received that morning was apologetic. Later that same day, without any further communication from me, the tone shifted completely & I was told to come pick up my mail because my mailbox service was being terminated. April 22 I returned to speak with the owner in person. I approached calmly at 9:00 AM & asked if she had a moment because I wanted to discuss her email from the night before informing me that my mailbox would be closed. I explained that I felt it was unfair because I had simply pointed out that employees were not there & was trying to understand how long I should wait after waiting 45 minutes the day before. Before I could fully explain the situation, the first thing she said was, "Give me your phone." I declined because it is my personal property. During the conversation, I was repeatedly interrupted & not allowed to fully speak. I attempted to provide proof that the employee was not there, but she refused to hear it & continued cutting me off. I was told they can open & close whenever they want, families have emergencies & things happen, I should just keep coming back to check whether they were open, & that I was "harassing employees" for trying to confirm whether someone would be there. For clarity, I have never had any direct exchange with the employee she referenced, nor have I engaged in behavior that could reasonably be considered harassment. My communication was limited to calling & emailing because I did not want to continue waiting outside a closed business without knowing if anyone was coming. When I asked how I should have handled it differently, I was told to keep coming back & check whether they were open. As a paying mailbox customer, that is not a reasonable expectation. Customers rely on posted hours to access their mail. Repeatedly being unable to do so raises serious concerns about reliability & whether the service being provided aligns with what is being advertised. After over 10 years as a customer, I was given a limited period to retrieve & transfer my mail despite being in the middle of a move, receiving packages, traveling & not realistically being able to change all of my mailing information within 30 days. I explained my circumstances & after a long conversation was given 60 days instead. There was also a prior issue in 2024 where my mailbox access was restricted over a late payment. I resolved that payment immediately once I became aware of it, but the handling of that situation also felt unfair. Taken together, these incidents left me feeling that mailbox access can be restricted or terminated very quickly if concerns are raised. This reflects a pattern of unreliable access, inconsistent communication & dismissive handling of customer concerns. If you need dependable access to your mail, especially for anything time sensitive, I would strongly reconsider using this location.

Came to HB Ship & Mail to notarize some documents, and the experience was so quick and easy! We…read morewere in and out in no time, and the lady assisting us was super nice. Highly recommend for fast service!

Great Company! I needed to have something transported to a location that was outside of their…read morenormal errand circumference, and they did not even hesitate to accommodate me! Very friendly (...Peachy even... lol)! Very responsive! I love that they offer a service that many people can use these days including the elderly when they need assistance getting things they need. I think there doing great work and I will definitely be using them in the future!

Don't be fooled by the very few reviews here. It's likely because the older Vietnamese generation…read morewho often come here don't speak enough English to leave a review. I was standing on the balcony of Seafood Cove 2 when I saw this place from across the parking lot. I googled their number and called to ask for prices - $15 for the first 6lbs every pound after is $2.80/lb. I mentioned I was sending a Microsoft Surface tablet to HCMC and wanted to know how much tax I would need to pay on it. Mr. Trong said it depends on the value of the item. So after eating dimsum at SFC2 we headed straight across the street with stuff in hand and he valued and weighed my items. Only paid $40 on the tablet when another place had quoted me $70. Mr. Trong and the other worker were friendly, they do more than just shipping. Passport photos and visa processing too. Will definitely come back here.

This is my first time using their service, and they brought up a good impression…read more The staffs are very friendly and professional. I dropped off my items on Oct 29, 2021, and they were shipped to the address in Sai Gon on Nov 4, 2021. It only takes 7 days as they promised, and the price is reasonable as well (With this delivery during this pandemic time, I would be charged an extra "expedited" fee if I went to some other cargo places in the area =))). Highly recommend!

This is a neighborhood post office, just like a regular post office, but without the line…read more It's clean and bright with a glass front window, next to the Tea shop (which is undergoing a renovation). And adjacent to a great nail salon and an independent bookstore. This is the ideal spot to drop off your packages for Christmas. They wrap the presents for a reasonable price. They carry forever stamps and some.

My 80-year-old mom found this item at Costco and wanted to ship it to my son for Christmas. Without…read morethe tin the stats are 13x13x6" and 1.3lbs so let's say this is a whopping 3lbs. She went to this store and bought a box and shipped it, apparently 3 day shipping on 10/3/25. It is expected to arrive to me tomorrow. She paid $161 for a box and shipping for this $50 item. I saw it at my Costco a few days later and knew she got it so I let her ship it. Had I known they were going to charge that much, I would have had her return it. They said she was there with another lady (she usually drives with someone else). Tell your elderly loved ones to watch out. They said there is nothing they can do now. Glad they made some money off of her. Feels like bad business. Thanks for your reply. You wrapped it up then Saif, "that will be $161.34." She didn't know what to say and she is a very nice lady so she paid. She said she was stunned and will go to her regular place by Vons. It was sent UPS and it hasn't even arrived yet. Was shipped 10/3 in the morning and today is 10/7 in the evening. Apparently you sold her a box. Can't wait to see how huge is it, but I see it is not itemized on the receipt. Again...seems you targeted an elderly woman who didn't know how to say no. At least you got that much from her! Sad.

This is always my go-to place every time i need to send something to VN, they have the best prices…read morein Orange County. Very professional and fast shipping. I highly recommend this place to everyone

This place is awesome very friendly good customer service the energy is amazing as soon as I walk…read morein I got help right away no need to line up . This is the place I always go to when I wanna ship to vietnam fast and easy I recommend everyone to come here people are very nice .

Went in for a live scan. Service was fast, efficient, and professional. The office was clean and…read morepleasant. Highly recommend.

Janet Insurance Services is my go to for fingerprint rolling and notary public services! High…read morequality service at reasonable prices. Every time I need a service this the best place with great hours and great customer service. Thank you Janet for always helping me out!

Excellent service and these guys are clutch. My first time sending anything to Vietnam, I was…read moresending my gf her Valentine's Day gift and understandably they couldn't guarantee they would be able to have it delivered too her due to the busy tet schedule, but they were also optimistic they could do it so we went ahead with the shipment. Not only did it arrive there on time but they delivered to her door a day before it needed to be there. The gentleman that was helping me not only did he accommodate my needs, but he had excellent customer service, which is rare when you deal with Vietnamese vendors. For sure I will be using this place going forward with my shipment needs. Come here if you want excellent customer service. Dịch vụ tuyệt vời và những người này rất thích hợp. Lần đầu tiên tôi gửi bất cứ thứ gì đến Việt Nam, tôi đã gửi cho bạn gái của tôi món quà Ngày lễ tình nhân của cô ấy và có thể hiểu rằng họ không thể đảm bảo rằng họ sẽ có thể giao hàng cho cô ấy do lịch trình bận rộn, nhưng họ cũng lạc quan rằng họ có thể làm điều đó nên chúng tôi đã tiếp tục với lô hàng. Nó không chỉ đến đó đúng giờ mà còn giao đến cửa nhà cô ấy một ngày trước khi nó cần đến đó. Người đàn ông đã giúp đỡ tôi không chỉ đáp ứng nhu cầu của tôi mà còn có dịch vụ khách hàng tuyệt vời, điều này rất hiếm khi bạn giao dịch với các nhà cung cấp Việt Nam. Chắc chắn tôi sẽ sử dụng nơi này trong tương lai với nhu cầu vận chuyển của mình. Hãy đến đây nếu bạn muốn dịch vụ khách hàng tuyệt vời.

Mình rất rất là thích gởi đồ ở tiệm này vì mọi người tận tụy từ cách gối và cách ăn nói. Đặc biệt…read morengười nhà nhận đầy đủ.