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    Olympiad Plaza

    3.5 (2 reviews)

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.5
    (400 reviews)
    2.1 mi
    $$

    Went to Lowe's 2 times,, Grace helped me both times. For…read moresliding screen door info. Grace is so nice, so helpful and so patient. Thank you so much!!

    NEVER GO TO LOWE'S FOR FLOOR INSTALLATIONS…read more We went through Lowe's to replace our carpet with laminate flooring, and the entire experience has been a nightmare from start to finish. We initially worked with Bradley on the sales side and received several quotes. Everything seemed fine at first. Lowe's sent someone out to do measurements, and the process appeared standard. A contract was written, and we paid in full at the end of March 2026. After that, we waited to hear back about an installation date. Then Lowe's informed us there were issues with labor costs for our stairs that had not been included in the contract. After several weeks, Frank at the Rancho Santa Margarita Lowe's was finally able to resolve that issue. Next, we were told the project was delayed because stair nosing pieces were out of stock and the project could not be released to Keller Interiors. That delay lasted about a month. Once the product finally arrived, we personally went to the store to pick it up ourselves in hopes of speeding things along. When the contractors from Kellers Interiors finally showed up to assess the job, they immediately advised us that the contract did not look correct. They sat for nearly two hours waiting for Keller and Lowe's to sort things out before ultimately telling us they could not begin the installation until the contract was corrected and additional labor costs were paid. At this point, I still have not heard back from anyone. I have now escalated the issue by emailing both the CEOs of Lowe's and Keller Interiors. As I'm writing this, our project still has not started, and all of the flooring materials are sitting in our garage. Now we wait to see how long it takes for anyone to respond -- or whether they even care.

    Photos
    Just one of many deep scratches
    Just one of many deep scratches
    Great Frigidaire sale
    Great Frigidaire sale
    Cleaner and more organized than HD, but less selection tho

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    Cleaner and more organized than HD, but less selection tho

    Olympiad Plaza - shoppingcenters - Updated July 2026

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