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    Olympic Ambulance

    2.0 (4 reviews)

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    1 year ago

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    Home Instead of Seattle

    Home Instead of Seattle

    3.8(16 reviews)
    47.5 miPortage Bay
    Certified professionals
    Offers customized solutions

    very professional. they are very sensitive and caring to…read morethe needs we needed addressed. will for sure use them again when needed. feel blessed that we found them !

    I'm pissed off and I need to warn other families about Home Instead Seattle. They completely…read morescrewed up caring for my mother who has dementia, and I'm done being polite about it. They kept sending different people every day. My mom has dementia - she needs routine and familiar faces, not a parade of strangers confusing her even more. This made her anxious and upset constantly, but apparently Home Instead doesn't give a shit about what patients actually need. Half these caregivers had zero experience and some didn't even have the required licenses to care for my mom. Are you kidding me? I'm paying you to send qualified people, not random folks off the street who don't know what they're doing. This is my mother's safety we're talking about. I called management multiple times trying to fix this mess. Talked to some woman named Needy who gave me the most fake, corporate apologies I've ever heard. No solutions, no changes, just "sorry you feel that way" bullshit while nothing got better. This company took our money and provided garbage care that made my mom's life worse. They don't care about your loved one - they just want to cash your checks and send whoever's available that day. Don't waste your time or money with Home Instead Seattle. Find a company that actually knows how to care for people with dementia instead of this amateur hour operation.

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    Home Instead of Seattle
    Home Instead of Seattle - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead of Seattle - Behind the scenes of our soon to be released video.

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    Behind the scenes of our soon to be released video.

    KNM Transport

    KNM Transport

    1.0(1 review)
    42.3 mi

    This was the worst taxi service I have ever experienced. I was having a medical procedure performed…read morethat required either a friend/family or medical transportation service to & from the medical center on 1/20/22. With the COVID environment and no friends/family available to take an entire afternoon out of their schedule to assist me, I utilized the medical transport service, Beyond Ride, recommended in the preparation documentation I received from the medical facility. Not only did they charge easily triple what a normal taxi service would charge, they were late, unprofessional on the phone and in person, and the mini-van that arrived was disgustingly dirty and packed full of items that clogged up all but one small area of the seat I was to sit in. Had I been handicapped in any way, there is no way I could have entered the van; as it was I had to step high to get footing in (there was no sideboard to step on) and bend at almost 90 degrees to enter the small space. There was a co-worker in the front seat, with bags and lots of "stuff" surrounding him and the driver and in between their seats. Then there was her driving. Not only was she late arriving which put me in the awkward position of notifying the medical center that I would be late, but her driving was dangerous and inattentive. Her attempts to chit-chat during the drive to and from the procedure were futile since the vehicle was so incredibly noisy, with a rattle in the back that sounded like the rear window or door was open, that I couldn't even understand what she was saying. I am horrified that others with serious medical handicaps have been relegated to using this service. The day after the procedure I tried to contact the company via website messaging and via email, and then 2 days following, to no avail. I am in the process of notifying the medical center where my procedure was done so they can, hopefully, remove this service from their documentation for future patients. Horrible. Absolutely horrible.

    AAG Service Group - Inside the van

    AAG Service Group

    2.7(7 reviews)
    46.7 mi

    DO NOT USE AAGCab Service!!! I booked a travel appointment nearly a week in advance for pickup…read moreservice for my mother who uses a wheelchair. I booked the pickup time 1.45 minutes ahead of when my mother needed to arrive for her activity. I talked to the scheduler to express emphatically that the appointment was very important to my mother, and she needed to arrive on time. I was assured that the driver would arrive timely. I paid in advance for Roundtrip Service. I received a call from the Driver, 2.1/2 hours before the scheduled pickup to confirm that he would arrive on time. At the appointed pickup time NO DRIVER! I called AAGCab dispatch to be informed that the driver would arrive "in about 15-20 minutes." What!? The dispatch representative stated the driver was stuck in N/B traffic. Drivers in this area have been warned for OVER 3-MONTHS that N/B traffic for, 5-MONTHS would be difficult because of lane closures. Why is the Driver stuck in N/B traffic, when the Main Office is only 15 mins from our pickup location??!!!! Needless to say, I am extremely disappointed in the service provided by AAGCab Services. I am fortunate to have a car - I cancelled the pickup and return appointments and drove my mother to and from her event. It is EXTREMELY difficult to get my mother - who uses a wheelchair and has limited movement into my car. I was excited to possibly have a service that could be relied on to use for her future travel needs, AAGCab Service is not that company! It is not acceptable to inform the waiting paid customer, who received a call confirmation 2.1/2 hours before the appointment that the driver is stuck in traffic for a well-known congested traffic area! AAGCab Service must understand that individuals with disabilities and their families need to be respected. INDIVIDUALS WITH a DISABILTY DO NOT HAVE A LOT OF CHOICES. They TRUST THAT PAID services will arrive ON TIME!! I will be filing complaints with the BBB and the Washington State Taxi Licensing entity about the failure of AAGCab Service Group to meet their obligation to a person with a disability and a paid customer who paid in advance for services. I will be requesting a FULL REFUND! It is NOT OKAY to treat people with a disability in this manner. EVERYONE deserves respect that AAGCab did not afford my mother or my family. I am very, very concerned about this company and business practices. This is not the first review to reflect this concern. I should have paid attention to earlier reviews, while they are several years old, know that AAGCab Service continues to provide poor customer service in 2026!

    Ridiculous! I had a 2:00 pickup scheduled for a 2:45…read moreappointment for my mother who is in a rehab facility. Got a phone call for pick up 30 minutes after the doctors appointment from this company. We had already had to reschedule. Really?? How unprofessional can you possibly be?

    Olympic Ambulance - medicaltransportation - Updated June 2026

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