Faruk is truly one of the kindest professionals we've ever worked with. For the second time, he…read morehelped our family after glass was accidentally broken by our autistic son -- this time repairing our living room window incredibly quickly, coming Tuesday to measure and returning Wednesday with the repair completed. He handled the entire situation with compassion, professionalism, and care, and his craftsmanship was excellent. As a parent, moments like these can be stressful, and Faruk consistently approaches them with patience and understanding. We're incredibly grateful and can't recommend him and his company highly enough.

I have used this company for several years . I have a building in Crown Heights & I am very…read moresatisfied with the Service . Frank is very professional & pleasant to deal with . HIGHLY RECOMMENDED . Ron

I was working with Pavlo I contacted P &S on a Friday night…read moreand they were at my apt on Saturday morning at 8am to assess the window . Great communication throughout the whole process Took less than a week from the time they ordered the glass to replacement Beet happy with their services and would recommend to anyone needing window repairs

Does not respond to texts quickly enough. Very slow. Reasonably priced, however. I will try them…read moreagain

Vitaliy was extremely responsive over the yelp quote request feature. He examined my pictures and…read moredetermined a window replacement would be unnecessary and recommended a window repair company instead (he only replaces, does not repair). Wow! I was ready to buy a whole new window. Thank you, Vitaliy!

Smart, resourceful, and friendly. Great problem solving to fix an old install with minimal…read moredisruption.

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

We ordered and paid for several pet-safe screens for our windows and sliding doors. They cancelled…read morethe first appointment. We rescheduled, and then they didn't show up for the next one, nor the next one, an so on. This happened around 12 times over a period of two months! Eventually, the office administrator gave me the direct phone number for her boss, Reggie, because even she couldn't get hold of him anymore. Every time there was a different excuse: he was "driving back from Florida," dealing with "an emergency with an employee in Florida," had to leave "for Florida," and so on. There was always another excuse. One day, his crew finally showed up and installed some of the window screens. However, they had to wait six hours for him to arrive to bring the material. Then we discovered that several of the screens didn't fit because he had measured them incorrectly. None of the large sliding door screens were even ready. Eventually, I'd had enough and demanded a refund for the unfinished work and the screens we never received. He promised again that he would come and complete the installation, even confirming it by email, but he never showed up. He repeated this two more times. Finally, I told him I was done and wanted our money back. His response was to hang up on me! And now, it shows that their business is "permanently closed" and I'm left to figure out how I'll get a refund from them!

Professional from start to finish. Showed up on time, quoted a great price, did what they said they…read morewould do, were always friendly when I needed something, and the windows look great. Highly recommend.

Update, March 2026 - It happened again to a different window and this time the repair was SOMEHOW…read moreFASTER. I logged the project request with Benson at 12:41pm on a Saturday. The window was fixed by 2:41pm *the same day*. Unbelievable. I will never call anyone else ever again for window repair.