I came here with my brother's girlfriend over Thanksgiving from out of town. It's been a tradition…read morethat every thanksgiving when I visit, we go and get a piercing. We decided to try this place out for the first time. I wanted a double cartilage pierced and she wanted her belly button pierced. We both have many piercings and tattoos, so we both know the aftercare required to take care of them and prevent infection. The very next day my ear was pretty red and puffy, as was my brother's girlfriends, which we knew could happen. HOWEVER.. within three days of getting it done my ear was incredibly swollen all around and bruised entirely to the point it was going to my jaw. It was oozing and puss was coming out of both of them. It was so swollen it started affecting the other piercings I had in that same ear. When I got back to Chicago I went to my local piercer and he word for word said "who the hell did this?". He said a piercing should never look the way mine did, and I ended up having to go on an antibiotic for the infection and had to have ALL piercings in that ear removed including ones I have had for years. The chair, table, and tray were not sterilized in between my brothers girlfriends piercing and mine. We had been taking care of them like we would any piercing, and yet my ear is still tender to touch as of now. My friend ended up taking hers out as well due to the infection she had. Do NOT go here unless you want a botched piercing.

I love this shop it's my number one go to place especially everyone is kind and nice to chat to…read moreoften I plan on coming for the rest of my tattoos and piercings especially from Anna

Everyone was super nice and welcoming! All my questions were answered and I got exactly what I…read morewanted!

HIGHLY recommend this place. They are so nice. Also loved the vibe. I'm traveling cross country and…read morelost my tongue ring. I was looking for a piece of body jewelry I really needed and they helped me TREMENDOUSLY. All though I sadly didn't get a chance to get tattoos here. If I find myself in the area this is where I would go. The work looks damn good.

Did a great job on my first tattoo. Sent him an idea of what I wanted and ran with it.read more

From the owner: Professional, budget friendly tattoo shop. Breathtaking art that you’ll be happy to wear forever! read more

This review is based on a manager at my local store in the mall. Her name is Dani Harris…read more Here's my unfiltered thoughts about the manager - Dani Harris-- I want this to get back to the right location which is icing located in the Battlefield mall in Springfield Missouri. I had an incredible experience at The Icing in Battlefield Mall, and it was all because of one truly outstanding employee. She was so personable and kind-hearted that I honestly lost track of time while shopping. Even though it was close to closing time, she never rushed me out the door. Instead, she stayed patient and took her time helping me find a very specific item I was looking for. She could have easily focused on closing tasks, but she chose to go above and beyond to help me. Her customer service was exceptional, and her attitude made the entire experience so pleasant. My 8-year-old daughter is going to be absolutely thrilled with what we found. Truly one of the most incredible employees I have ever encountered. She absolutely deserves to be recognized for her kindness, patience, and dedication to customers. Whoever manages this store should seriously consider her for a raise or promotion - employees like her are rare and make a real difference in a business. - Dani Oswald Grateful customer 山

Always has the most trendy and adorable accessories. Is a large selection of hair product, and…read moreearrings. And with the buy 3 get 3 free it's not too expensive!

Tyler was great, a very relaxing and calm presence while also being professional! He did a pretty…read morelarge piece on me, and the pricing was very reasonable without quality being affected! I highly recommend it!

Unprovoked gossip resulted in a personal conflict when private information was shared unnecessarily…read morewith a client's relative. I get that people get chatty when they are giving a tattoo, and I'm sure gossip is common, but I'm not sure how he justified this personally, at the very least it was unprofessional. But on the other hand, he was attempting to look out for someone's best interest in the first place, so I don't want to give them a one star review.