I had a new tub/ shower and tile done in my bathroom and after one month my plug in the tub broke off and now I haven't been able to use my tub to soak because it won't hold water. I've called the company numerous times and the lady I SPOKE TO SAID THEY WILL SEND SOMEONE OUT TO LOOK AT IT. Well no one ever showed. I've tried calling the number listed and it says your call cannot be completed as dialed. So the number listed is no longer in service. They get your money then run with it. Very disappointed with this company. Debbie S. read more

I got a call one night from Omega saying they were doing work in my neighborhood and wanted to know if we planned on getting new siding, windows, etc in the next year. I said, yes to the windows as my house could use an upgrade. They set up an appointment for us the next day, on a Friday night, and we were told that it would be 30 minutes... When the salesman showed up, he acted like our new best friend. He measured the windows, was very personable, etc. When we explained after a half hour that we had somewhere to be and were told that this would only be 30 minutes, he said that they hired some new call people, and it wouldn't be much longer. After getting windows and his whole kit out of the car and coming in, we had to see the whole demo of how great their windows are. Then, came the lovely sales dance. (Mind you, almost two hours after the appointment was supposed to be over...) We were given a quote of $18,000 for 20 windows. BUT then there was a rebate offer for $1,500. When we weren't sold, then came another $500 off. When we still weren't convinced, then another 20% came off... In the end, the price came down to about $11,500. Since we were running so late, I asked if we could get an answer back to him in the morning. However, I was told once he walked out of the door, it went back up to $18,000, no discounts. He claimed it was a state law (trust me, it isn't) that if we didn't sign then, the deal was gone. He continued to try many different techniques to get us to sign (only have to buy 5 windows, just sign the paperwork for financing, etc.) I get it-- he is a sales guy. But when I 100% said no, we are not signing tonight, the switch flipped. His demeanor changed and his whole nice attitude was gone. He told me that he couldn't believe that me, being someone in the building industry, wouldn't understand what a deal he was offering us. Funny, but I didn't call them- they called me. I just wanted a quote on windows, and didn't know I would have to sign that very night, when the girl on the phone asked if I planned to do any renovations in the Next Year, and that the quote would be valid for a year (the $18,000 one, not the $11,500) I understand that he was a sales guy, this is the dance they do. But after an extra 2 hours that I wasn't expecting to sit there, I walked away feeling frustrated and annoyed. All because I wouldn't write a $4,000 check (30% deposit) after talking to this guy for an hour or so, he insulted my intelligence for not taking the overpriced deal. I can't speak for the quality of their work, because after this sales meeting, I won't be calling them to replace my windows. read more

We have been looking to upgrade our current front door for awhile now to a more decorative and sturdy option. We also had wind damage and wanted to get that resolved. We received a cold call from Omega and it worked out very well timing wise, so we asked them to come out to discuss options. Sales person was knowledgeable and helpful. We picked a door and the options we wanted and we feel we received a fair deal for the door. . About 6 weeks later the custom door was ready. Scheduling was easy, they had to reschedule once due to snow, but not a big deal. The installer was great. he was knowledgeable and friendly. He was able to answer all of my questions and kept me updated in the progress. (My house had a crooked installation on the previous door, so it was more of a challenge for him to install, but he corrected the old issue in no time). Anyway the door looks perfect, just like when we placed our order. The installer was great, he cleaned up everything after he was done, went over everything in detail, and didn't mind all my questions. We would recommend using Omega if you're looking for a new door. We are very happy. read more

We called Omega to have new siding installed because I got a discount with them through my job. The sales guy came and gave us prices and we told him we'd get back to him as soon as we figured finances out. We were called quite a few times to find out what we wanted to do...I hate when people pressure sell you like that. But, since I got such a good discount we decided to go with them. The guy came and we signed a contract and gave him a down payment check. He told us it would be at least 12 weeks until they could install which we agreed to and actually said that if they wanted to extend it longer we'd be fine with that. He told us that he'd check in with us closer to 12 weeks and then after that we could call him when we were ready. That sounded great so we agreed. Fast forward 7 or 8 weeks and I go out to get into my car for work and there's a bunch of stuff on the lawn. I take a photo and text it to my fiancé who informs me that it's siding materials. He calls the next morning and asks what is going on since it was a month early and we hadn't even called them yet. He's told that they have a schedule to maintain and that they have to come install it now. He informs them that we had a deal about the extra time, to which the manager says that he "forgot" about and just saw it written on the contract now. That he was sorry but that was how it was going to be. My fiancé then informed him that we told him we needed the extra time to get the other $6400 together and the manager told him that it was fine and he'd worry about it later. The 2 workers show up randomly for the next 4+ weeks. Pretty much just when they felt like it. They left things from the old siding all over our lawn and deck, including cigarette butts. The one worker smoked a lot while working. Our house is not that big and only the second story has 4 sides of siding. It should not have taken over a month. It was just a frustrating experience the entire way through. The siding looks great, but it wasn't worth the hassle. read more

We had Omega Homes spring 2017 for new front door, soffit and facia around windows, roof repairs, and multiple other small exterior home repairs. All work was done by their employees and not contracted help. All workers were very professional and did EXCELLENT work. The work was done in a timely fashion and when it was promised to be done. We felt the prices were very fair. All in all, could not have had a better experience with Omega Homes read more

HOORAY FOR MELISSA H OF PITTSBURGH! YOU HAD IN JAN OF 2014 THE EXACT SAME EXPERIENCE WE HAD IN AUG OF 2015! As soon as the salesman said the 20% discount was only good for a contract signed right then and there, and we refused to sign until our research had been completed, his whole demeanor changed. It also was a cold call the night before that got him here in the first place and if we had been informed that there was an extra discount when signing, we would have set up the appt. a week later after we had done our entire research. No one should ever try this sales tactic on me. Now that it would cost me the 20% extra( for not signing that night)---no way was I buying. Even though the product seemed perfect for us, I will not be bullied into a decision before I do all my research. read more

Omega replaced our 35 year old roof on our large home. We were impressed with their work. their crew was professional, polite, and informative. Their prices were competitive. (We did have sticker shock.. ALL the quotes we got were higher than expected.) read more

We purchased a door from the company. The color and quality of the door were good. The service was friendly, and the installation was quick. There is a squeaky hinge, the door knob came loose, and the cylinder needs adjusted. However, when these problems were reported, the company agreed to send someone out to fix them at no extra charge. read more