Bob did a fabulous job for us. I definitely recommend him. A couple of areas came up with dirt that…read morewasby seen before and he happily came back and redid them!

The carpets are clean, but that's the only piece of this service that met expectations. Our freshly…read morepainted base boards are now scuffed and marked pretty badly from the machine used to clean the carpets. The guy who cleaned our carpets also clogged our toilet. Wish it were different, but All in all this experience was pretty unprofessional and pretty disappointing.

Altura Environmental Services removed asbestos from my furnace prior to a new installation. They…read moreresponded immediately to my request, performed the service efficiently and expertly, and at a reasonable prior. I recommend Altura wholeheartedly. Don't hesitate to call them.

No one wants to have to go through asbestos remediation, but if you do I would highly recommend…read moreAltura. Our house was declared an asbestos spill and was unsafe to enter; and we hired Altura for the asbestos remediation. The owner Manny was exceptional to work with. He was detail oriented, responded quickly, and make numerous suggestions along the way to attempt to save me money in my home remediation. Furthermore, the entire remediation job was completed in just a few days. Lastly, Manny was willing t work out a payment plan option for the work given the cost, which was critical to the success of the project. Thanks a million Manny!

They helped connect us to what we needed in an emergency when our basement flooded at 6pm.read more

We called them to setup a fire mitigation estimate walk through. They were great on the initial…read morecall and answered a ton of our questions. Additionally they have a lot of great reviews which can be hard to find for mitigators. We ended up not going with them, but it had nothing to do with their service, knowledge, etc. We'd recommend reaching out to them for an estimate if you have fire or smoke damage.

A1 is the best company I ever used!! I have been a realtor for the last 17 years and I believe A1…read morewater Damage Restorations is the BEST! Company out there! They are Very professional, always on time, Gives the most Accurate quotes. I would recommend them to everyone. It's nice to work with people that get the job done in timely manner!!!

While doing some renovations on my home, I discovered a large patch of black mold inside a wall,…read morenext to the bathroom. It didn't make sense to file an insurance claim, as there wasn't a single precipitating event that caused it, just a crack in the shower tile that had been a problem long before I moved in. Due to some financial hardships related to the pandemic, I was operating on a very tight budget. Toni was willing to work within my budget, and didn't cut any corners to do it. Other mold remediation companies offered to bring down the price by cutting the air scrubber, dehumidifier, proper containment, etc. Even after cutting all these options, their quotes still came in higher than I could afford. On top of that, Toni and Julio came across as more experienced and knowledgeable than anyone else I talked to, who seemed to just be reciting a script. While doing the work, they were very friendly and respectful, and even managed to earn the trust of my very anxious terrier. They worked around all of the post-move clutter, and did a great job being as noninvasive as possible. They did a very clean and professional job, and the area is now all set to begin reinstalling new drywall.

Over the decades we've been homeowners, we've experienced our fair share of water issues/flooding…read moreand have used several restoration companies in the Denver Metro area. This was the first time we used True North and I will say that they were hands-down the best specifically for the actual restoration work. The quality of work they did was excellent. They covered everything with plastic and did exactly as I asked them to with regards to *removing* everything that had mold on it (removing rather than cover with Kilz). They place was left clean and fresh when they were done. However, their communication and follow-up is subpar and highly disappointing. I had to follow up 2 times to get the results for the mold test conducted after the clean up. I also had to follow up for them to pick up their air scrubber a week after the job was done. They do great restoration work, but you have to be active and stay on them with follow-ups until all their equipment is picked up from your house and you have the test results you ordered.

I recently finished a remodel of a basement and I wanted to have my carpet cleaned to get rid of…read morethe construction dust. I saw a groupon for Spectrum and purchased it. When I made my appointment, I found out they also cleaned area rugs at a very reasonable cost. The technician--Christian-- arrived early (but Spectrum called and left a message telling me he was running early and asked if this would fit my schedule) and very pleasant. He looked at what I need done and got to work on my basement carpet. He then came up and cleaned my living room area rug (I have a cattle dog that sheds enough hair to make a 2nd dog each month)--WOW, what a difference--it looked new! He was quick and efficient. Additionally, Coventry uses a pre-spot solution that has a wonderful citrus smell. I highly recommend them.

I had a very disappointing experience with Restoration 1. From the beginning, there were serious…read morecommunication problems, no accountability, and little to no follow-up on my project. My kitchen suffered water damage which lead to asbestos, and my family was without a functioning kitchen for three months. After repeatedly trying to get updates, I had to contact my insurance company for help and was ultimately assigned a new contractor to complete the work. During the project, Restoration 1's crew damaged the water line to my refrigerator, and despite reporting it, it was never repaired. I also objected to Restoration 1 receiving additional payment because of the poor quality of work and lack of service. To my knowledge, the insurance check was cashed without my endorsement, I discovered the check had been desposted without my signature which was required. Overall, this experience caused unnecessary stress for me and my family. I rarely leave negative reviews, but I feel others should know the lack of communication service, and poor customer service, and unresolved issues we experienced. Kathy K

I had a deeply disappointing experience with this company. The project manager changed multiple…read moretimes (3-4 times), causing major communication issues and delays. They just picked up the contaiminated cabinets they left outside today - OVER 3.5 months later. Critical instructions from mold inspectors to remove baseboards were ignored, and they sprayed them instead without informing me, despite my severe mold toxicity, autoimmune issues, and chemical intolerance. Spraying baseboards is ineffective as it only addresses surface mold, leaving spores and roots behind. Proper removal was essential, but they chose to cut corners and did not communicate the change of scope to me. They failed three mold clearance tests, left holes in containment areas, and even claimed the job was complete with visible mold remaining. On top of that, they invoiced me for incomplete work / things that they never did like removal of the dishwasher (I did that). The chemicals they used have now contaminated my home, making it unlivable for me. I am a unique case with MCAS and chemical intolerances. I can't stay in the house without severe allergic reactions - the potent smell has made its way up 2 floors - its all in our clothes, furniture, carpets. There is now so much work to try to save this house and make it liveable. I'm working with another company to fix their mistakes, but the chances of fully resolving the issue are slim according to a remediation consultation that is experts in remediations for highly sensitive people. This experience has been devastating. I strongly caution anyone especially those with mold toxicity or chemical sensitivities to find a different company that will take your unique case into consideration by either following instructions, doing proper research, or following the mold inspectors recommendations (and communicating properly with the client). I would give 1 star but I am adding another because I do appreciate after they made this huge issue, they brought in a hydroxyl machine at no cost. Unfortunately, it did not solve the issue and I am still out of my house 3.5 months later.

Restoration 1 turned my water damage nightmare into a very manageable process by completing my…read morerepair project from start to finish. As a new homeowner, I had no idea what to do when a valve in my kitchen leaked into the downstairs unit, causing water damage. Luckily Restoration 1 was able to arrive quickly, use their high-tech equipment to check for water and mold, photograph everything and give me a detailed estimate of what needed to be done and how much it would cost. They worked with my neighbor to complete the industrial drying, rebuild and paint job on days that were convenient for her work schedule and provided photographs documenting the entire process. I am so relieved to know this job was done right: There is no mold growing in our walls, and the finished work looks fantastic--as good as new! Thank you to the Restoration 1 team!

We had such a bad experience with how they handled our water damage. Most of their work was poorly…read moredone, way behind schedule, and they did a terrible job handling the insurance claim. The workers broke things and didn't replace, tracked mud all over the house, just bad all around. The "value" is non existent, we are still paying for their mistakes.

Amy S. And her staff cleaned the carpets in my Evergreen home. They were fast, efficient and…read morewonderful to deal with, they were able to clean some very dirty pet & kid worn areas. I'm very glad to have found Amy and I will use her again & again to keep my carpets looking fresh.

Amy with Rocky Mtn Protek was amazing. I contacted her on a Friday asking about availability the…read morefollowing week, she had an appointment available Tuesday which fit my schedule perfectly. When I asked about a ballpark of what the cost would be she stated that she couldn't really give a ballpark because there are a lot of factors that go into pricing, so she offered to come out Monday to give me a free quote. She was on time for both meetings and was communicated well throughout the entire process. The price was exactly what she said it would be, there were no surprises and our carpet looks great!