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    On D Move

    3.0 (2 reviews)

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    6 days ago

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    Custom Moving Solutions

    Custom Moving Solutions

    (4 reviews)

    Absolute nightmare. They pulled up in a rental truck. Broken items. Says $95 an hour. Charged me…read more$135 an hour and it took them 12 hours to move is out of our 1800 sq foot house. I have never had such a bad experience. Just still so sad and upset--I am just to exhausted to write more of how horrible this was. Bent tempurpedic bed piled on top of furniture. They spilled coffe on my chest of drawers and stains on clothes. Also they take no responsibility for any broken items or scratches walls. So misleading I hope to help someone not have to go through this.

    NEVER USE THIS MOVING COMPANY: Custom Moving Solutions! They "stood us up" TWO TIMES! The second…read moretime was to "compensate" us for the first time that they didn't show up! They claim to be an honorable company, owned by veterans and hiring veterans -- NO VETERAN SHOULD EVER AGREE TO WORK FOR THIS DISHONORABLE COMPANY! Reviews suggest that they are wonderful, which is why we selected them. They may have had a few good days, but for a company to not have the decency to call, email, or text message a client when something has "come up" and they are unable to fulfill their contracted job (for which we had to sign a firm commitment?) is beyond cruel, especially because we were facing the already-intense stresses of our moving situation. We NEVER received a sincere apology (and only an insincere one after we initiated MANY calls to their office after we had to initiate a difficult Plan B for our move), nor did we EVER receive the promised compensation. A company that behaves like this is not worthy of your business! There are many other much better movers -- don't bother with Custom Moving Solutions!

    On D Move - movers - Updated September 2026

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