Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

I live up the hill and there are two things I come down for Micky D's sundae and Discount Wireless…read more I bought an iPhone from there years ago. It has worked no issues for at least two years recently it hasn't been holding a charge so I came in and they replaced the battery. They managed 6 different customers needs all at the same time it was impressive. They are fair and quick and give good value for the money. No complaints here.

R&W is great. As soon as I met Harry, he was already trying to figure out what was wrong with my…read morelaptop motherboard. Once he figured it out, we both knew I needed a new one. He ordered it and installed it faster than I expected and the whole thing works like new. The people here are honest no nonsense and reasonable with pricing. I highly recommend this place! I will be returning if needed in the future thanks R&W.

Harry really goes the extra mile to ensure you are happy with his service. My old laptop basically…read morewas not a candidate for repair and I got a refurbished one from Harry. It was a major upgrade and Harry took my old hard drive and put it in my new computer, and EVERYTHING is exactly as before, but with better performance. We did have a battery issue and Harry made sure everything works as promised. Both his service and the hardware he provided is excellent in terms of performance and cost. I highly recommend R&W Computer Service. Harry is now my I.T. department.

Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

Rob was a great help in getting my computer up and running. He figured out the problem and was able…read moreto fix it quickly. I would recommend anyone needing to get their computer fixed to use on point!

If you want a quick turnaround and top quality service, go see Rob!!! I dropped off my laptop with…read morea broken screen after 5:30 PM and it was fixed within 24 hours, along with an upgrade to speed up my laptop. Rob is very informative, tells you everything upfront, and keeps you updated on the progress of your repair. Do NOT go anywhere else.