Customer service representatives on the floor were genuinely annoyed they had to help me by opening…read morea locked cabinet. there was one cashier that repeatedly called for assistance and instead of helping a group of men stood nearby laughing. It was unwelcoming, inefficient, immature, and an overall terrible experience.

I waited for some time for an associate to assist me. Supervisor Aaron explained two things: first,…read moreas customers, we must wait no matter how long it takes for his associate to be ready; second, if we have any complaints about his associates, he will defend them because they are his employees. Honestly, this leadership person is a bit not good at communicating. Best Buy, Best BYE !

Brian did an awesome job and was finally able to get my stereo components connected properly. I…read moreshould note that I had had several other companies and individuals out who could not assist me with this.

I don't know what happened but I didn't get to order my speakers or get the windows tinted sad.no…read morecall back ...I don't do text or email

I went to get my phone switched to a T-mobile plan, and the girl there was super sweet and helpful…read more Everything that could go wrong, pretty much did, but she handled it all super well and was patient with us, the tech support guy she had to call who struggled with English and tried to provide us with an much and options while being realistic. But overall we got it. Then I realized my data wasn't turned on and had to go back this morning and it took them 5 minutes to fix that problem. The woman was on her way out on break and stopped to help me so I didn't have to wait in line!! Technology is always trouble, but their staff is on point and incredibly appreciated.

From the owner: Visit the T-Mobile store in Willoughby and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 36099 Euclid Avenue #3 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Jeff Blaha the owner of this is an arrogant asshole. Sent my motherboard in to be fixed not only…read moredid he not fix it, but refuses to repair it again or give my money back. Don't send anything to him because he thinks he is this all knowing professional who is above making mistakes.

This shop gets no stars from me. I traveled an hour and a half to this shop after him telling me it…read morewas open till 5 only to get there at 4 and get an email, at 4 mind you, saying "hey if I'm not there, just leave it in the box outside the door." Like I'm going to leave a 1300 dollar motherboard in an unlocked drop box. Anyways i would not trust this shop with a m.2

Ordered parts that didn't show after 10 days. Left an email... no answer after 3 days so I called…read moreand left a message. Now 2 weeks later still no package, no email and no phone call. Hope I didn't get taken.

The owner, who's name is Gust, promised to refund me the difference in value for the purchase of…read moreroughly 80 RCA labeled tubes that were manufactured by GE. GE tubes fair market value is much less. Over the next month, Gust made excuses for not refunding me the money onto my VISA. Excuse 1 - my QC guy has to look at them. Excuse 2. I cannot find your VISA charge that cleared. Then Gust did not respond to three subsequent Emails. Today, three months later, Gust advised me he changed his mind and will not refund the difference. This guy is a crook, plain and simple. Buyer beware.

They ripped off my daughter...quoted one price and then magically raised it almost $100- claiming…read more"taxes" at 15.74%. "Fixed" her phone. The next day it stopped working again- she took it back and they replaced the screen but not the screen protector she bought. 2 days later it stopped working again! They told her not to come back because he was upset about the google review I left. So now she still has a broken phone and I'm out almost $300. And he asked my daughter if I knew she bought vapes there- like threatening to tell me...grow up. I called and he said there was a crack in the screen- but bro, she just bought a screen protector. There shouldn't be. It would be impossible for me to be more disappointed in their business.

Highly recommend for any wireless needs, repairs, start up service, cell phone purchases! I had a…read morewonderful young man help me with a very difficult problem with my phone. He spent hours troubleshooting and was so understanding of my lack of being tech savvy. Thank you Al, I can't thank you enough!! I give a 10 out of 5 star review!!